Rated 4.7 out of 5 by 248
Rated 3.0 out of 5.0 by ryan34 A tale of two hotels
I stayed for 6 nights recently, as an IHG Platinum member. I received a standard room on the top floor - no upgrades were available (As a Hilton Diamond, that and lack of free breafast are my biggest peeves with IHG, but topic for another day) - but it was a nice room. The staff kindly recognised my status, gave me two drink coupons, and later brought up a complimentary bottle of wine and some fruit to my room. Overall the room was adequate and the decor modern and new. Furthermore, the food in the restaurant was very very good, albeit a bit pricey.
On the negative side, the water pressure is TERRIBLE. Nearly every day, the shower turned off for several seconds at a time in the middle of a shower. For two days, there was NO hot water, so showers were unpleasant and cold. I alerted staff of this, but they seemed rather unapologetic. They claimed this could be the case when lots of guests were using the shower in the morning, but this STILL happened at around 16.00 one afternoon, when I doubt many people would be showering.
On another day, the fitness centre was closed due to a water leakage. I had already changed, went to the gym, and was ready to work out only to find it was closed - I feel that there should have been signage in the lobby and on the lifts to alert guests and prevent the waste of time. On three separate occasions, the fire alarm went off for no apparent reason.
All in all, I would be willing to give the hotel another try on my next trip to Dublin, only if (as was the case this time) the other Hilton properties in Dublin were sold out (as was the case this time around except for the Conrad which was expensive), and if they remedy the hot water/water pressure situation!
June 19, 2013
Rated 5.0 out of 5.0 by melltell Best weekend in ages!!!!!
Loved this hotel from the moment i walked in!! The hotel itself is gorgeous and the staff couldnt be nicer,so helpful and even managed to check us in early(after a 4am rise the children were exhausted) The restaurant was beautiful and we enjoyed good food and amazing breakfast,worth the 10 euro,children aged 12 and under eat free,so this made a massive difference to us!!Lovely area outside to relax and chat to other guests(suntrap).Also the shopping centre a 2 minute walk from the hotel full of great shops and eating places!!! We cant wait to get back to visit Dublin.
June 18, 2013
Rated 5.0 out of 5.0 by Jennifer509 Excellent Hotel
I cannot say enough good things about this hotel. The rooms are stylish, clean and comfortable, the food is excellent, the ambiance of the hotel is contemporary and elegant, and the staff and service are impeccable. I was at the hotel with a large group, and they handled all of our requests with courtesy and ease, and were extremely accommodating. I would stay here again in a heartbeat - highly recommend!
June 16, 2013
Rated 4.0 out of 5.0 by Boodles Michele Stanfield
Just a beautiful, spacious room with a very comfortable bed except our pillows were not so good. Very clean and a great size ensuite , terrific shower great for the larger traveller who is sick of tiny showers and rooms. Well done and excellent stay was had by my whole family.
June 11, 2013
Rated 5.0 out of 5.0 by AidanOS Perfect getaway
Fantastic location. Superb well appointed and spacious rooms - relaxed atmosphere and friendly staff.
June 8, 2013
Rated 4.0 out of 5.0 by Jackson5nip Blanchardstown
The hotel itself was lovely but I was dissapointed at the booking service, I booked a twin room non smoking. When I got there I had a smoking double room . I was in town for business so I was staying with a colleague. I was told we are booked out that is all we have take it or leave it . I had no choice but to take it. The hotel was lovely very comfortable and clean .
June 7, 2013
Rated 5.0 out of 5.0 by Martin24 Martin
Fantastic stay staff great food great both bar and restaurant and great value. Top marks
June 7, 2013
Rated 5.0 out of 5.0 by Jo93 wow factor with great service
I thoroughly enjoyed the very short break. May I compliment the hotel, I thought the design was spectacular & the little touches in the room all helped to create the wow factor. I was very impressed with the decor of the hotel & the excellent customer service
June 5, 2013
Rated 5.0 out of 5.0 by fencer Mr
a beautiful hotel with a lovely spacious room. The slightest drawbacka were the lack of drawers for clothes and that the bathroom light could have been improved by being more powerful.What would have helped ( and I mentioned this to the reception manager,) would have been a light attached to the excellent shaving mirror. Set against everythinbg else, thesae drawbacks can be forgiven. \The breakfasts were brilliant. If I come to Ireland again and to Dublin in particular, I would be delighted to go back to this hotel.
June 1, 2013
Rated 4.0 out of 5.0 by roogirl5 Great Housekeeping
Check in experience was great, as was check out for that matter! I would recommend using the speedy check out service option though as sometimes it can be very busy as it is a big hotel!
Bathroom was excellent, clean, nice towels etc, but only supplied quite poor shampoo (I was on a long haul trip from Australia) and no conditioner. This was quickly rectified by the housekeeper.
Breakfast in the hotel was poor; tinned fruit, expresso coffee used in filter resulting in strong and unpleasant brew, and quite expensive. We tried cocktails and snacks in the bar later on in the evening; cocktails very weak, and snacks only average. Consequently we didn't feel game to try the restaurant for a meal! The menu looked a bit average so we didn't risk it! Note that Marks & Spencers is just across the road, also Dunnes. So there are plenty of food options!
We were very happy with the stay though - two nights of relaxation with lots of shopping on hand. A quick bus ride into the heart of Dublin was also very handy. I would highly recommend the hotel for travellers and business.
May 28, 2013
Rated 5.0 out of 5.0 by JEDM Excellent Management
Excellent Hotel with top rate management. Impressive modern bedrooms. Attentive friendly staff. Good food. Near the airport. Great value. Will be back.
May 27, 2013
Rated 3.0 out of 5.0 by Claire0978 Ideal location ample parking food ok in bar.
I have stayed at this hotel a number of times this was probably not one of my bettere xperiences however the room was fine and food was good in the bar. Breakfast in the morning was very busy and was staying two morning waiting to be seated for a number of minutes.
May 24, 2013
Rated 5.0 out of 5.0 by GMACGOLF Front desk
Front of desk staff were excellent, when I checked in and I was recognised from my previous stay.
May 24, 2013
Rated 5.0 out of 5.0 by Nishuirtan Ar Feabhas!!!!!
This is one of the most elegantly presented hotels I've ever stayed in!!!! It's definitely a case of don't judge the book by its cover. From presentation, to service, hospitality, food, comfort......... It's just fab!!! Well done to all the staff involved the hotel is a credit to you all :-)
Not a fan of birds though!, but you either love them or loath them.
May 23, 2013
Rated 5.0 out of 5.0 by GenevaJeff Just want I needed
This hotel was just what I needed as a business traveler. Close enough to downtown Dublin (2.80 Euro bus ride) and easy access from the airport. The breakfast buffett was great and the staff was really helpful. Room was nice size and the internet access was really really fast.
May 21, 2013
Rated 5.0 out of 5.0 by Elvis65 Home from home
Super personal service every time.
I'm always made to feel special.
May 18, 2013
Rated 5.0 out of 5.0 by kat2136 great hotel
my stay was very good as it always is and will stay there again when I visit,but I do have a few points to make,
The selection of programs on the television could be a bit better but without having to pay,
Being by the lift was okay but could be noisy,
Listening to children run up and down the corridor and making a bit of a noise.
But apart from them points as I said well worth the money and well worth a visit if you are looking for a hotel with high customer service and focus
May 13, 2013
Rated 4.0 out of 5.0 by JOLA027 Good location
Good service specially at the front desk and nice location.
May 11, 2013
Rated 5.0 out of 5.0 by Mary1 great family deal
Fantastic family deal having zoo tickets included.Lovely food great deal having food included for kids, Would definitely book again.
May 4, 2013
Rated 5.0 out of 5.0 by StellaH Stylish Hotel
Booked this hotel for overnight stay after a days shopping in Ikea and Blanchardstown S.C. Really enjoyed our stay. Hotel very stylish, bedroom lovely decor. Bar Food very good, staff very friendly. Would have no hesitation in booking again.
April 25, 2013
Rated 5.0 out of 5.0 by Anne50 Excellent staff ,great service
Stayed for two nights with my husband and son ,really enjoyed the hotel ,very comfortable ,lovely staff ,and they couldnt have been nicer or more helpful to my 9 year old.Very good location
April 19, 2013
Rated 5.0 out of 5.0 by inch Good place to stay
the hotel is nice and comfortable. The rooms are a good size and facilities are getting better. Just wish that breakfast was made earlier or at least a continental option available before 650am. Some of us have to travel before or at 7am.
The location is good especially if you work shorter days.
April 17, 2013
Rated 5.0 out of 5.0 by pokeyjoe Fantastic
I recently had a lenghty stay at the Crowne Plaza Blanchardstown and i have to say it was a true pleasure.
The rooms were immaculately cleaned and serviced every time i returned from work,and the staff in the restaurant and bar were perfect hosts.
My company had made a mistake with regards the length of the trip and half way through my stay i had to vacate to another local 4 star hotel for 2 nights
Only on my return to the Crowne Plaza did i truly appreciate how professional and expert they were
A TRUE 4 STAR HOTEL
April 10, 2013
Rated 5.0 out of 5.0 by millymolly enjoyable experiance.
we stayed at the crown plaza over the midterm break, we found it to be everything we hoped for and more, from the welcome at reception to all the experiance we had with the staff was nothing but good, the staff made our break more enjoyable. the room was excellent. the food great and the over all experiance was wonderful.
April 10, 2013
Rated 4.0 out of 5.0 by clock1961 very comfortable and large room
Stayed here for 5 weeks continuosly, , the breakfast food quality was good, the room was well taken care of however one critisism would be that the rooms were not serviced to a high standard but this is probably because we worked nightshift and had the rooms made up after 19:00 hours. Overall a good stay
April 3, 2013
Rated 5.0 out of 5.0 Amazing staff
Apart from being a great hotel (Competes well with one of my other favourites, Crowne Plaza Manchester Shudehill), the decor and the ambience were great, my single biggest praise must go the staff, they were all amazing, from front of house to bar staff. They were friendly, smiling, courteous and still up for a laugh. I'll be back here soon.
March 23, 2013
Rated 5.0 out of 5.0 by paul493 very comfortable hotel
We stayed over st patricks weekend...Very friendly staff from room cleaners to bar n restaurant staff to reception staff...A lovely atmosphere all around the hotel...great music in the bar.....
Well done to all at crowne plaza....We certainly recommend a stay there....
March 22, 2013
Rated 4.0 out of 5.0 by AJN69 great new modern hotel
Loved the rooms, the free wifi, the friendly and welcoming staff and the free parking. Will stay here when next in dUBLIN
March 22, 2013
Rated 5.0 out of 5.0 by Larry13 Very good hotel, but let down slightly by maintenance and tight entrance to car park.
Great hotel - room decor, cleanliness, work facilities excellent. Comfortable bed.
Bar food very good and reasonably priced.
Charge of €2 per call to freefone numbers from my room was surprising. The shaver socket in the bathroom did not work and this was also the case on my previous stay, which was disappointing.
The entrance to the underground carpark is much too narrow!
March 6, 2013
Rated 4.0 out of 5.0 by Bawa123 Great property
I recently stayed at the hotel for a few days. It is a nice, clean and quiet place but a bit away from the city center. It is walking distance form a great shopping mall. Bus service is close by. Staff and management is simply superb and extremely helpful. However, stay away from the terrible food served in the hotel restaurant...inedible. - Dr Bawa
March 5, 2013