Rated 4.2 out of 5 by 114
Rated 4.0 out of 5.0 by Micolob Friendly Staff
Enjoyed my stay, mainly due to the excellent friendly staff.
The Club Room I stayed in was spacious and comfortable, although the air conditioning was erratic at best.
Breakfast, although included was poor.
Room service was good, although a bit over priced.
Location was excellent - just a few minutes from the airport and about 15 minutes in to the city centre.
February 23, 2014
Rated 1.0 out of 5.0 by CutieMinnie Front desk experience soured my stay here.
I noticed within 15 minutes of checking in that the current rate for my room was 24 Euros less than what I was charged. I asked the front desk and was told that if I had cancelled my Best Flexible Rate a couple minutes before I checked in and made a new reservation, the lower rate would have been honored but since I just checked in it was too late and there was nothing they could do. Bad policy and attitude. Literally ruined my night I was so angry. Room was lovely but my experience was overshadowed by the bad experience with the staff.
February 16, 2014
Rated 5.0 out of 5.0 by Claire. Perfect Stay.
I stayed in the Crowne Plaza, Northwood on Saturday in January
I was meeting my husband from a very long haul flight from Peru. He had a trip there which was somewhat demanding.
from the moment I entered the Hotel, I felt comfort and support. The staff were welcoming and answered all questions . I was offered a complimentary bottle of wine with dinner.
or room was beautiful, warm and comfortable.
My son was with me. We had a very good dinner, with very friendly service. Although we mixed early bird with another menu, we came to an agreeable arrangement.
We took the shuttle bus to the airport.
When we came back to the hotel, having met my husband, he was very hungry. He was given dinner while we just had coffee with him. We were facilitated in every way possible.
I could not have asked for anything more from this hotel, and it was good value. I would heartily recommend it.
February 2, 2014
Rated 5.0 out of 5.0 by AliceL Nice and relaxing
The room was spacious and comfortable, the food was delicious and the staff very friendly. I would highly recommend it.
January 31, 2014
Rated 5.0 out of 5.0 by Gloria100 Most comfortable stay
Efficient and friendly check-in. Very comfortable room. Eventhough our room was situated over the entrance, we heard nothing! Breakfast was excellent with a selection that would please the fussiest eater!
January 30, 2014
Rated 5.0 out of 5.0 by Jen246 Very comfortable hotel
What really gives this hotel an advantage is the way it is decorated - it is really very homely and welcoming.
I was very satisfied with all aspects of my stay - my room and bathroom were clean and comfortable and quite spacious. I slept very well. I had breakfast and dinner at the hotel and found the food very good. The staff were always friendly and attentive.
I can find no faults. I would be very likely to stay here again and would recommend the Crowne Plaza to others.
January 27, 2014
Rated 5.0 out of 5.0 by Jen246 Really pretty hotel
The Crowne Plaza is a really comfortable place to stay. What stood out for me is the decor - it is much more homely and welcoming than most modern hotels and made a really big difference for me as I was preparing for an exam.
I slept very well and my room was large and clean. The bathroom was very nice. The food was also very good - I have eaten breakfast and dinner in the restaurant. The staff were very attentive and friendly (interacted with reception, restaurant and housekeeping staff).
January 27, 2014
Rated 5.0 out of 5.0 by Tuck27 Great service
Received mulled wine at the entrance, really pleasant staff!
Room was perfect, v spacious which is what you need for wheelchair space.
January 5, 2014