Rated 4.2 out of 5 by 114
Rated 4.0 out of 5.0 by Suze2013 Nice hotel but not great for sight seeing
We spent four days in Dublin and enjoyed our time at the hotel. We were disappointed not to get an upgrade as expected with Platinum membership and also that the Club Lounge was closed. We were told that the lounge was closed because it was a quiet time but that there were no club rooms available because they were full ???
Anyway, the room we were given was comfortable. We ate in the restaurant on the last night and enjoyed our meal. Breakfast was lovely there too.
The hotel is not well- placed for sight seeing as it takes a bus or taxi to get anywhere of interest. Especially relevant in the winter.
January 3, 2013
Rated 4.0 out of 5.0 by Paulina I am flight crew and stay in a lot of hotels
This hotel is doing a great job. Very pleasant stay. Easy to get into central Dublin, comfortable bed and lovely park accross the street for a walk with nature. I would be happy to stay here again. The fish pie In had in the restaurant was as good as my mother's! Just delicious, oh and the Irish coffee was good too.
December 16, 2012
Rated 5.0 out of 5.0 by Loakes Comfortable bed and great service as usual
Have stayed at this hotel regularly for 3 years plus and the friendliness of the staff has always stood out as the hotels USP.
December 12, 2012
Rated 3.0 out of 5.0 by DevilDog OK but not great
Once inside the room, things were great. The facility was more run down and worn than I am used to from other Crowne Plaza locations. The staff was certainly friendly and helpful. There were no benefits offered in regard to being a Priority Club Gold member. We booked on line and were not offered the option of including breakfast at booking. Location to the airport and free shuttle made the overall stay worthwhile but I would look elsewhere if in Dublin again.
December 8, 2012
Rated 2.0 out of 5.0 by Harryper Party Time.
I have stayed here many times and thoroughly enjoyed it. Not on this occassion. There was parties going on as is to be expected at this time of year. What is not expected is children running uncontrolled through the corridor until 1.30am. Then adults shouting until 4.30am. Then children messing all the food at breakfast.
Would it not be possible to keep party goers on different floors to ordinary guests? Also on checkout I was treated very rudely and curtly.
This is not my normal experience at this hotel and it remains my favourite hotel in Dublin
December 7, 2012
Rated 5.0 out of 5.0 by Shaun1000 Comfortable rooms and good friendly service
I can highly recommend this hotel, it offers good value and for once excellent Internet connection at no extra cost.
November 15, 2012
Rated 4.0 out of 5.0 by john53 no type of food available after 10 pm
because of a change to our schedule we were unable to have a meal before 8pm our meeting time and when we returned to hotel after 10pm only food or snack available was peanuts or crisps at bar i a was surprised at this in such a fine hotel otherwise for the time we spent there it was fine
November 14, 2012
Rated 4.0 out of 5.0 by Canragu Trendy & Convenient
My husband and I decided to stay at the Crowne Plaza because it was close to the airport and offered free shuttle service which was important to us. We also wanted to discover Dublin without driving our rental car to the city. We were delighted to find a bus stop at the corner near the hotel and used it frequently to get back and forth to Dublin for @ 2 euros each way. The ride was actually fun on the double-decker bus. The hotel had trendy decor and a great lounge and restaurant. There was a park across the street for jogging, etc. We will definitely stay at the Crowne Plaza again if we are lucky enough to return to Ireland!
November 4, 2012
Rated 3.0 out of 5.0 by HyLynn Shame about Cinnabar food
We enjoyed our room, the breakfast every morning (very good), and the staff. However supper at the Cinnabar lounge bar was deplorable. The worst toasted cheese sandwich I've ever been presented with, and woeful fish and chips. The batter was doughy, thick and unpalatable. It completely masked the taste of the fish, which appeared to be frozen. Sending it back and asking to speak to the cook elicited a puzzled response - apparently no-one's complained before, and it's the most popular dish. The cook's grubby apron did not inspire confidence either. No apology. The duty manager later reacted appropriately. We did not pay. We would stay at the hotel again, but would avoid the food in the evening.
October 29, 2012
Rated 5.0 out of 5.0 Great staff
Your staff were not just friendly, but also kind. They are your greatest asset.
Only negative was the bath towels could be bigger!
October 25, 2012
Rated 5.0 out of 5.0 by lincus7461 Superb place to stay
We just stayed 3 nights at the Crowne Plaza Northwood and could not have been more pleased. Staff was great, lounge superb, and rooms very nice. I would reccommend the hotel to anyone! The location was ideal..close to bus lines downtown to Dublin City Centre and the amenities are second to none! Thanks for making our stay so wonderful!!
October 15, 2012
Rated 4.0 out of 5.0 by KRWDSM Enjoyable Stay
Check In was friendly and efficient. The next morning the staff provided guidance and advise as to places to vista in the city.
The room was pleasant and adequate.
October 12, 2012
Rated 3.0 out of 5.0 by Paola a wonderful hotel in the green Ireland
In the green of a wonderful park, this hotel has a very good rate cost/benefit. The only small defect: if you're in Dublin for holiday, it's not very near to the town, and you'll have to take a bus (approximately 30 minutes to the centre of Dublin). Paola - Italy
October 12, 2012
Rated 5.0 out of 5.0 by HeatherC GREAT SERVICE AT THE CROWNE PLAZA
I stayed at the hotel on three different occasions in the period from Setpember 25th - October 5th. Every stay was most pleasant - your staff may be from different countires from all over the world, but they are all most friendly and professional. I was ill when I arrived on September 25th and I was checked in early and looked after so well. On my last stay on Friday, October 4th - I was in an executive room. The facilities were excellent (lovely toiletries by the way), and the Executive lounge was an added bonus. I had room service breakfast a few times which was excellent. Keep up the great work!!
October 11, 2012
Rated 5.0 out of 5.0 by Sandra6535 Great service from attentative and friendly staff. The food was good and the rooms were very comfortable.
Liked it very much. The white swans and the lovely park across the road was a great place to visit. I was lucky enough to check out the community garden they have established in the park, great project, a nice local man gave me the tour!
Hotel is close to the airport and public transport, I woud definitely stay there again.
October 6, 2012
Rated 2.0 out of 5.0 by Dublin24 Stay only against your will.
This hotel most definitely does not respect membership levels of any kind. I am receiving none of the accommodation perks of platinum membership. Have stayed here a combined 3 months in 2012 and I can say with authority that the quality has gotten consistently worse over the last few months.
Quality of sleep at this hotel is terrible. The beds are fine, but most rooms I have stayed in are extremely noisy due to adjacent linen closets or housekeeping storage being accessed at all hours of the night. They often host conventions and conferences that party late into the night. With the loud music and noises permeating all the way to the top floor.
Also, three times now I have had other people (non-hotel employees) enter my room while I had the do-not-disturb sign on. On each occasion the offending party had just checked-in and been assigned my room. It is absolutely horrendous that this has happened not once, but three separate occasions.
Room service is probably the worst I've ever had. On one occasion, I placed an order and received it over 3 hours later, after calling down to complain 5 times in 30 minute increments. They eventually comped the meal, but by that point I was no longer hungry for it anyway.
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October 5, 2012