Rated 4.3 out of 5 by 338
Rated 1.0 out of 5.0 by paula0705 disasterous hotel
do not use this hotel if you need a good nights sleep followed by a relaxing breakfast
August 11, 2014
Rated 4.0 out of 5.0 by judith 55 central
only one real gripe,too hot ,had little fan but did not cool down very well
August 10, 2014
Rated 5.0 out of 5.0 by Malachi excellent overall service
We really enjoyed our two nights at the Hotel.At some stage we would like to come back and spend a week there,and see some more of the sights.The Hotel is quite near most of the sites.,and the bus service is good..Just one complaint.We usually find a Gideon Bible in the room,but looked in vain this time.Trust that will be available next time
August 10, 2014
Rated 4.0 out of 5.0 by Cecylia52 Well looked after in good position for city
All in all a good experience in a comfortable hotel close to the main sights and station. Staff were attentive and happy to help. Pleasant bar/lounge area for drinks and as a meeting point. As a family room a little cramped but acceptable and unconventional design of bathroom a little odd. Breakfast could have offered more variety and pastries were a little dry.
August 10, 2014
Rated 4.0 out of 5.0 by Annie-G Holiday Inn Express Edinburgh
Lovely Hotel...easy walk to and from Railway Station.
Rooms are small ( we did have our son with us and he used the fold out bed )...but adequate....the bathroom, however, is very very small..as is the wee toilet with a dual fitting door ( can shut over the loo...or shut over the other way to close the whole bathroom off to the bedroom.
The breakfast was ok...there wasn't much choice but i did think that was because it was an express....my son doesn't like beans or scrambled eggs...so his only choice of hot food was sausage.
Now unlike my husband and son..i'm not tall...and to try and reach the hot breakfast items on the higher shelf was difficult...and the two way set up was unclear to most people as they were all over the place and not proper queue was established ( the dinner lady in me was screaming for them to get in line!! )
I would stay again if my need was for one night...wouldn't say for more than that.
July 31, 2014
Rated 4.0 out of 5.0 by Dicty General comment
Reasonable hotel overall. The difference between floor levels and lift levels is inconvenient. Breakfast is self-service (not a problem) but topping-up slow and staff uncommunicative.
July 30, 2014
Rated 2.0 out of 5.0 by PJNEGRIL Unbearable heat on the top floor
Our room on the top floor was too hot, so much so we all slept naked with no duvet . Never again.
July 26, 2014
Rated 2.0 out of 5.0 by Scottish Laddie Could do better!
The welcome I received after an 11 hour journey was less than satisfactory, the desk attendant was very abrupt, in fact I would say rude, and it was not the welcome I expected to receive in Scotland's capital city.
With no air conditioning, the room was very hot with only a fan to circulate the air. The corridor leading to the room was also very hot and the heat hit you as soon as the lift door opened.
Having said that, the restaurant staff were very friendly, attentive and helpful, as were the bar staff.
July 23, 2014
Rated 3.0 out of 5.0 by itsnotmynicknamesodontask recent visit
Hotel is generally nice but to hot and under
July 23, 2014
Rated 4.0 out of 5.0 by tourjunkie Good basic hotel but poor access to lobby
Good hotel for the price I paid. Beds were very comfortable for a family of 4 and although the bathroom was quite basic, it was clean. Space was adequate for me in the room. I would say it's value for money for a Holiday Inn in a big city like Edinburgh.
My only dissatisfaction was that I needed to carry the pushchair up the stairs to the lobby. There was no one there to help me or direct me to an area to access to the lobby. Imagine a disabled person with a wheelchair. They would be lost.
July 22, 2014
Rated 3.0 out of 5.0 by DebMet Rooms far too hot
I spent a night here recently along with 6 colleagues and although the rooms are very nice and spotless we all agreed we struggled to sleep due to the heat of the rooms. I also had an unfortunate accident in the reception area where i tripped over the cleaners electric lead fron the hoover as she was cleaning the bar area resulting in me falling over injuring my arm and leg with severe bruising coming out a day later, all that said i would happily stay here again!
July 20, 2014
Rated 5.0 out of 5.0 by Princess mariaq Great service
Very helpful staff. I was surprised that there is an emergency pull cord beside the bed and in the bathroom which i think is very good especially for elderly guests. Room is clean though a bit warm but then again it was a lovely weather on those days very sunny so cant fault them:-) me and hubby enjoyed our stay and will definitely choose this hotel again. Thanks.
July 15, 2014
Rated 5.0 out of 5.0 by merrionman Good value stay
We were in Edinburgh for two nights last week. Very comforable room, good value for money and decent breakfast. Would recommend.
July 14, 2014
Rated 5.0 out of 5.0 by Shazanne Perfect location
Great hotel. Only problem we had was that the room was too warm and we couldn't open the window. However we did not mention this at the time as we spent so little time there. A fan had been provided but it was a very hot day. The hotel is straight across from the Omni centre where there are many eateries and also a huge cinema complex. Perfect if you want a nice chilled evening. We loved our stay and will definitely be back
July 14, 2014
Rated 2.0 out of 5.0 by RSA4 Unusually 'Average' experience @ HI Express
We have stayed in lots of HI Express hotels on family trips worldwide. Most have been great, which is why we have kept using them. Edinburgh City Centre was a contrast. Our room was stiflingly hot, with no air conditioning, and secondly, when we showed up for breakfast about 15 minutes before the advertised 'stop serving time', it was already too late. The breakfast things were being cleared away and it was a race to grab a bowl of cereal before that disappeared too. I have seen better service out of HI Express.
July 12, 2014
Rated 5.0 out of 5.0 by Sasunnach Perfect for a good night's sleep!
We were pleasantly surprised with everything from the warm greeting on arrival, the room layout, cleanliness, the comfortable bed, the continental breakfast, right through to the friendly farewell at checkout.
July 9, 2014
Rated 4.0 out of 5.0 by GosiaM Great hotel location for short term visit
Fantastic central location round the corner from main tourist attractions. Hotel suitable for family travel and young kids, friendly and helpful staff. Staff could be a little more attentive and the hotel could be a little cooler but overall, very good place to stay.
July 2, 2014
Rated 5.0 out of 5.0 by bazj Very good stay
stayed 2 nights, welcome was warm and professional, room exceptionally clean, particularly the bathroom (pure white grouting all round!). Breakfast was busy on the first morning, but tables were being kept clean and food restocked. Cooked items could be improved upon, particularly the sausages. Not a vast selection of cereals, and the apple juice tasted rather watery, but other than that it was adequate. Hotel is ideally situated and all staff were personable. Good stay overall.
July 1, 2014
Rated 4.0 out of 5.0 by SISPRO EDINBURG
FALTA AIRE ACONDICIONADO EN LAS HABITACIONES,NO HAY VARIEDAD DE ALIMENTOS EN LOS DESAYUNOS, NO HAY ALIMENTOS DURENTE LA NOCHE
June 30, 2014
Rated 5.0 out of 5.0 by Edwardskid Excellent little hotel in great part of town
Was in town for a conference and brought my dog. Even though there'd been miscommunication so no note on file about him, there was absolutely no problem with the booking, and we were easily accommodated with a room on the ground floor at the back. Very quiet & comfortable. Room simple but well set out and spacious. Functional, but with a pleasant atmosphere in general, with comfortable public spaces, so it felt better & nicer than basic. Would happily stay again.
June 26, 2014
Rated 4.0 out of 5.0 Personal de habla española
Siempre es una ayuda importante encontrarse con personal que hable tu propio idioma.
Como nota negativa, la factura no se correspondía con la reserva efectuada. Tuve que efectuar una reclamación después de haberla pagado porque excedía en 40 Libras por noche al precio de la reserva.
En su favor he de decir que la devolución del exceso de precio fue atendida inmediatamente y sin discusión
June 26, 2014
Rated 4.0 out of 5.0 by JoeO All Good
Check in staff did not know there was a show on at the Playhouse opposite. They said nothing was on, on Fri. 13th. But we knew there was, so went over the road
June 25, 2014
Rated 4.0 out of 5.0 by Hazza21 Great value, service and overall experience
Friendly and helpful staff, quite a small lobby area but that was expected in a city centre hotel. Got a little crowded in the lobby area as a result but was not a problem. Room was quite small but that was due to our use of the sofa bed as well as the double bed. Rooms were cleaned to a high standard and the tea bags were replaced which is always a positive. Breakfast was amazing! The whole Holiday Inn had a great welcoming feel and I would most definitely recommend it to anyone staying in Edinburgh for a weekend on a limited budget.
June 18, 2014
Rated 5.0 out of 5.0 by Dijoha Great location.
Hotel is well located and close to Calton Hill and Princess Street. Rooms are large and clean. New Edinburgh tram stops close to hotel.
June 11, 2014
Rated 4.0 out of 5.0 by Le Fox Mr Fox
Lovely experience. Family room got a little hot but overall nice hotel and place to visit. Staff were extremely accommodating with our requests.
June 9, 2014
Rated 3.0 out of 5.0 by SBT1000 not so bad
The hotel is in a lively location - good starting point for exploring Edinburgh.
June 8, 2014
Rated 5.0 out of 5.0 by silversurfers Staff couldn't have been more helpful
Listened to everything we needed and made it happen. What more can I say. Staff were really helpful. It delights me to be able to say that.
Location is great for the city but it can be a bit noisy at nigt,
Enjoyed our stay and will be back.
June 3, 2014
Rated 3.0 out of 5.0 by Andj2633 Good and bad
Overall this hotel is a perfect. Location, staff, amenities all top notch. The bar is lovely, beer cold.
However, I was given an accessible room.
June 3, 2014
Rated 3.0 out of 5.0 by ScottMH Could be better
Checking in at 4pm, I did not expect to be told that my room was not ready, and that I would have to wait ten minutes before it was available (this period actually extended to more than twenty minutes).
Shortly after gaining access, I was forced to vacate again as a result of a fire alarm going off. During this event there were no staff on hand to offer guidance or advice; or to let guests know when they could return to their rooms.
June 1, 2014
Rated 5.0 out of 5.0 by Jill35 Great location
Booked a double but got a twin room ,didn't complain as it was just for one night .Room clean,beds comfy ,reception and bar staff very friendly and professional ,great choice for breakfast .Big plus was its location .Would stay there again .
May 28, 2014