Rated 4.4 out of 5 by 106
Rated 5.0 out of 5.0 Lovely hotel in a great position
We very much enjoyed our stay in Crowne Plaza Royal Terrace in spite of the Scottish weather.
The rooms were comfortable and clean, the amenities were good and the staff very pleasant. And it's in a very good position, close to everything but nice and quiet. The only challenge was the lack of parking, but as we were out most of the time it didn't really matter.
We'll definitely stay there again next time we're in Edinburgh.
August 24, 2014
Rated 4.0 out of 5.0 by RickStL Room and service not up to Crowne Plaza expectations.
We realize that this facility is old and in a historic area, however, our room had curtains that were in disrepair (couldn't close completely) the furniture and room just looked tired and old. It really needs a face lift. The room make up service required calls to the front desk to clean the room and get fresh towels. Breakfast service didn't have adequate personnel to handle the guests. The food was good and a good variety was available. Price/value was not up to Crowne Plaza standards/expectations.
August 19, 2014
Rated 5.0 out of 5.0 by Joseph T Great Location and service
Excellent service from check in to check out. During our stay we ate in the restaurant for all of our breakfast and one night for dinner. The food and service was outstanding. Stayed on the third floor facing the street and had no issues with any street noise. All of the staff including frontdesk, concierge, restaurant, housekeeping and bar were very cordial.
August 18, 2014