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Rated 3.8 out of 5 by 49 reviewers.
Rated 5.0 out of 5.0 by Frequently stays here I stay at this property at least once every 2 months or so. I have always had a pleasant experience and would highly recommend this Crowne Plaza. At my most current stay I encountered a problem in the bathroom. Staff was sent immediately to fix the problem. Hotel staff was very nice and attentive. I will continue staying at the Crowne Plaza! April 29, 2013
Rated 5.0 out of 5.0 by Excellent Experence This hotel proved to be excellent for our recent stay and we would stay there again! The staff was great and the room large, clean and quiet. The bed and bedding were very comfortable. Even though it's an older hotel, it was great! April 20, 2013
Rated 4.0 out of 5.0 by Nice hotel! Very nice stay. The only negative was the common areas..lobby..hallways..concierge room..we're very very warm. Other than that very nice. April 16, 2013
Rated 2.0 out of 5.0 by Room OK, reception service not great and hotel with no alchohol I have stayed at this hotel 3 times before since my company puts me up there, but I would never choose to stay there at my own will. As a seasoned business traveler, there is nothing wrong with asking for a glass of wine or whisky with my meals, but I could not believe that such a hotel, with a well known restaurant did not have a liquor license and could not serve alcohol. The room was very comfortable but no water pressure in the shower. The reception staff were OK - nothing to write home about. March 13, 2013
Rated 5.0 out of 5.0 by Staff Staff was great and I was treated very good. I will return. February 28, 2013
Rated 1.0 out of 5.0 by Not good I stay at holiday inns about 50-60 nights a year. Just before I went to bed I used the bath room and found that brown water was bubbling up from the drain in the tube. Yes, coming up from the drain. I called the front desk and they told me maintenance was gone for the night… I explained that this is a real issue and that someone should come up ASAP. Someone did with a plunger and said we will move you to a different room tomorrow. NO way I said, I am not showering in that tube tomorrow morning! They moved me from my Jr suite to a standard room. The room stunk of smoke. I called the front desk and told them and also inquired why I could not be moved to another suite and the said they were out…. I cancelled my stay for the following evening. I was told the manager would be notified. I complete a survey and asked to be contacted by management. I have heard nothing! January 24, 2013
Rated 3.0 out of 5.0 by My goal was to be close to a relative to attend christening. Our room was confused with another which caused housekeeping to put our actual room on ignor. Happened upon housekeeper who also thought we were in another room. Room keys inactivated. Just little things that did not add to our stay. May have been understaffed for the number of rooms and banquet for that weekend November 26, 2012
Rated 5.0 out of 5.0 by Top rate hotel. Stayed here because I was visiting a friend in the area the next day. Was not disappointed. Had stayed at the Cherry Hill location and knew the chain was very good. Edison was wonderful. Immediately got an upgrade at no charge. This is in a business area and I was there on a Saturday night so it was pretty quiet. Staff was great. Many restaurants and stores in immediate area. Very impressed. November 4, 2012
Rated 4.0 out of 5.0 by Overnight stay for wedding nearby The front desk staff was very attentive, gracious and knowledgeable. The advance requests I'd made were done and it made everything a breeze! The rooms were large and the beds were comfy. I couldn't ask for anything more of a hotel. November 2, 2012
Rated 5.0 out of 5.0 by The Best Crowne Plaza in NJ! From the friendly staff providing directions and making me feel at home, to the excellent service during dining, this is my favorite Crowne Plaza in NJ. Thank you. October 31, 2012
Rated 3.0 out of 5.0 by Edison, New Jersey Room was clean, room service was fast. Internet did not work time and time again. On my first stay I had brekfast included and for some reason on this stayover no breakfast was included. October 1, 2012
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