Rated 2.8 out of 5 by 46
reviewers.
Rated 4.0 out of 5.0 by TriumphMO Great Value
Went to this property because of company meetings.
The staff was very accomodating and really tried to make everyone feel comfortable.
Continuous airport shuttles were a big plus.
The building is undergoing some renovations and there were some unfinished items throughout the hallways, but they had signs posted apologizing for this. Their recognition that things weren't at 100% of perfect went a long way towards managing expectations and making my stay pleasant.
It's not the Ritz...but it was a great value for the NYC/NJ area.
May 16, 2013
Rated 1.0 out of 5.0 by richard55 Not a good place
Where to start, no refrigerator, no microwave, no exhaust fan in the bathroom, just very poor.
May 14, 2013
Rated 2.0 out of 5.0 by Sable7 Below standard
Noisy. Substandard for a Crowne property. Needs major renovation. Bad breakfast sevice and food. Staff stops elevators for own use. Many staff do not speak english.
May 11, 2013
Rated 5.0 out of 5.0 by Deech Remodeling
My only problem was the remodeling that was going on during my stay. It wasn't the noise it was the moving of furniture during the day down the hall while coming of going of the guest and using the elevators. I would have thought you would shut down a floor and not put guest on that floor while this was going on. That was my only concern. Otherwise everything else was great, staff was very helpful and curtious. I did finally figure out how to get to the hotel without having to go down a few lights and turn around by the last day.
April 21, 2013
Rated 4.0 out of 5.0 by BuilderAl Comfortable bed and fresh new look
The remodel on the rooms inside gave this place a fresh new look. Restaurant and lounge food was OK. Parking can be a challenge due to the restricted access on 1-9.
April 10, 2013
Rated 2.0 out of 5.0 by VegetableMan Run down and over priced
Convernience to the airport is the only thing this hotel is worthwhile for. And they charge for it! Believe me. Good bar with capable and friendly bartender. Dangerous neighborhood. You cantt walk anywhere. You will either get killed in traffic or mugged.
Front desk people dont seem happy. Very sullen and suspicious.
Old and overpriced property. I would think this hotel is not up to standards for a Crown Plaza. They are remodeling, but I dont see a major change in quality from cleaning up the appearance.
March 29, 2013
Rated 1.0 out of 5.0 by EJette Terrible Hotel
Don't waste your time or money. This hotel is not worth it unless someone else is paying OR its the only vacancies in town.
The staff is either rude or incompetent. The interior of the hotel is dismal.
March 28, 2013
Rated 4.0 out of 5.0 by Lasse Great room and well working internet
Comfortable bed and the important service by shuttle bus worked well most times.
March 27, 2013