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Rated 3.9 out of 5 by 254 reviewers.
Rated 5.0 out of 5.0 by get Away... Hotel staff was great and made us feel special. Gave us great info about going to Times Square and made sure we had contact info if we ran into trouble. Made stay enjoyable April 2, 2014
Rated 4.0 out of 5.0 by convenient for connecting It's really convenient for connecting at the Newark airport. the hotel shuttle pick up guests from the P4 every 20 minutes. By the way, It just takes 25 minutes from P4 to Manhatten. the service of the hotel is good. Especially the food in the hotel. You know there is no restaurant around it, but you wil get what you want in the ground floor, food , mini bar. swimming pool. April 2, 2014
Rated 5.0 out of 5.0 by Great property! Perfect location just down the road from the airport, though a little tricky to get to. The staff was super nice. When I told the lady at the front desk I would be up too early to use the free breakfast voucher, she gave me another voucher for the coffee stand that opens up earlier. Restaurant had a good selection of drinks and food as well. April 1, 2014
Rated 4.0 out of 5.0 by Comfortable overnight stay on a cold night I arrived at Newark Airport for a connecting flight to Minneapolis only to be told the flight was cancelled due to snow. Thankfully I was able to quickly and conveniently book an overnight stay at the Crowne Plaza Newark Airport hotel. A very comfortable stay with a lovely meal in the bar/restaurant. Also, a very comfortable room and a good nights sleep. The staff were very friendly also. March 29, 2014
Rated 5.0 out of 5.0 by Newark surprise When I booked the room I did so for the convenience, I did not realize what a wonderful experience I would have. The staff was professional and welcoming. The room was clean and comfortable. I especially enjoyed the choice of dining areas. I had a great night sleep and was refreshed for my travels the next day. March 27, 2014
Rated 4.0 out of 5.0 by Good Service Nice Hotel close to the airport with a good cost benefit relation recommended when a nice sleep is needed in between flights March 27, 2014
Rated 4.0 out of 5.0 by Friendly service and comfortable experience, but could use some updating. We looked for a hotel close to Newark Airport, as our flight was delayed overnight and we needed somewhere to rest up. This particular Crowne Plaza was excellent in terms of customer service and the room was very comfortable. We had a good, relaxing sleep. The bed was comfortable and clean. The only thing that stuck out to me was that the property was a little outdated. You can tell from the elevators and some of the décor. I heard they are in the process of getting some things upgraded though. Overall, I was happy with the service. The free shuttle to the airport was a nice bonus! March 26, 2014
Rated 1.0 out of 5.0 by Very Loud A ton of road and airport noise. Breakfast was poor at best March 25, 2014
Rated 5.0 out of 5.0 by Service The service I have received here at the Crown Plaza in Elizabeth, NJ is just awesome!!! March 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Great service, and good size room, having a late checkout is also a plus. It would be nice to have back the club room... as this is what makes it worthwhile choosing this hotel over others (if you are a gold member) but overall - great March 23, 2014
Rated 4.0 out of 5.0 Great location. Reasonable price. My wife and I very much enjoyed our stay here on March 15. The hotel room was clean and comfortable. Staff was inviting. We took a nice relaxing swim in the indoor pool. The only things I might say to change is if maybe the breakfast buffet be included in an overnight stay. And to have a safe box in the room. March 19, 2014
Rated 4.0 out of 5.0 by Good Service I t wasnot my first an last stay. See you next month Thanks March 19, 2014
Rated 4.0 out of 5.0 by Stay March 2014 The staff at the Newark Crowne Plaza were great. The breakfast buffet is a little limited and the coffee is just...ok. Parking in the evening can be a little frustrating and is limited. I am guessing it's because of the parking service that also uses the lot. Otherwise, a good experience. March 17, 2014
Rated 5.0 out of 5.0 by Great Facility - Parking Stinks A great experience for me, but the parking is awful. I enjoyed staying here, and it was great; however plan on circling the lot 10 minutes to find a parking space. I'd stay here again. March 17, 2014
Rated 5.0 out of 5.0 by Excellent Stay at the Newark Crowne Plaza Airport I travel frequently on Business and the Newark Crowne Plaza by the Airport had friendly staff and an affordable price for an Airport Hotel. I would not hesitate to stay here again as it's affordable and near the airport and the hotel staff are very friendly! March 15, 2014
Rated 5.0 out of 5.0 by Event coordinator I was responsible for for arranging an event at the hotel for 80 people. We required 50 rooms, the ballroom for the meeting and a dinner for 60 people on Friday night. The staff could not have been easier to work with both before and during our event. The hotel was comfortable, the food was very good and the rooms were recently renovated. I highly recommend this hotel. March 14, 2014
Rated 3.0 out of 5.0 by Amazing sleep, rude staff When we arrived at the Newark Airport at 6 am. I phoned the hotel, gave them my Gold Elite status number and asked if it was ok if we came over at that time to check in. I was told to come over right away that there was something for me. When I got there I was rudely asked "why are you here so early, we don' t have anything available for you.". I explained my phone call and that we had been up for more than 24 hours due to cancelled flights. I was told "go sit down I'll call house keeping" #all while chomping on gum#.There was barely any communication after that unless I went up to the desk to ask, no mention of the restaurant to go for breakfast, no offer of a breakfast voucher and a whole lot of attitude from the woman at the front desk. The beds were amazingly comfortable so thankfully we got a really good sleep before continuing on our way home. I have always loved Crowne Plaza hotels and have stayed in Natick at the Verve many times for work. But this had to have been the least helpful staff I have ever dealt with. When checking out, I walked up to the desk and the man walked away from me without saying a word and just started typing at a different computer. I followed him and he just handed me a print out and said "have a good one" and that was it. All in all, not the most pleasant experience. March 14, 2014
Rated 5.0 out of 5.0 by Estupendo lugar para quedarse cerca de EWR Es un hotel muy cercano al aerpuerto. Las instalaciones están muy bien. El servicio a la habitación es excelente, y la sopa de cebolla "au gratin" y el pescado con papas fritas estaban muy bien hechos. Como Platinum Ambassador recibí cortesias adicionales del personal del hotel, tales como un "snack" y agua pura, así como un ascenso de habitación. Regresando de Europa, tuve que pasar la noche por conexiones en EWR. Aún así, pude aprovechar para dormir y reanudar mi viaje a casa tras haber descansado en un lugar cómodo y seguro. March 12, 2014
Rated 5.0 out of 5.0 by Service with a Smile After a long day, I could have not asked for any better service then the staff offered. Everybody was helpful, from the security guard, front desk staff, The 24 hour yes 24 hour coffee shop...A special Thank you to Yolanna, I returning just to hear and make you laugh. March 10, 2014
Rated 4.0 out of 5.0 by Good service but value for price paid could be better Stayed one night after a transatlantic flight. Good points : The shuttle bus was very convenient, I only waited for a couple of minutes and the driver very helpful with the luggage and even gave us a bottle of water, nice gesture. The hotel is not located far away from the airport so the ride was only few minutes out of P4 station. After arriving at the hotel, I waited a few minutes at check-in, and was greeted by Wilka, a very friendly receptionist who provided me an upgrade as a platinum member. A few minutes after I got to my room, she called me to ensure everything was ok in the room. Besides the fact it was very very warm in the room, I had nothing specific to mention. Nice follow-up. The room was overall ok, even if some attention should be paid on some details such as stains on the ceiling or the cleanliness of the towels. Even if I was facing the airport, I was not disturbed at all by any noise. After a good night of sleep, I went downstairs to have breakfast at the buffet, which was quite a disappointment for a hotel of this category. The restaurant looks old and dark, and should be renovated. There was not a great choice of food at the buffet, at least the presentation was not appealing. Check-out was smooth, even if the receptionist, and the doorman should learn how to smile (the total opposite of the receptionist I spoke with the previous day, Wilka). Shuttle was efficient back to the terminal. This hotel suited my needs for a short stay like I did, but I would not stay more than a few nights as there is nothing to do around. March 10, 2014
Rated 5.0 out of 5.0 by Great stay in Newark Airport We selected this hotel to meet with board members as we would fly out from Newark. Hotel staff is VERY friendly and willing to meet all our needs; food and service at the restaurant is good, so we did not need to go out at all. By far, a great option in Newark Airport! March 10, 2014
Rated 4.0 out of 5.0 by March in Newark Great attitudes are hard to find today , but I found one at your desk upon arrival on March 5th in Cassandra Huie. A group of 9 of us arrive early and flooded the reception desk, but Cassandra's smile got us through! Thank You for smiling. March 10, 2014
Rated 4.0 out of 5.0 by Awesome Bed Coming from flying all day, I need a comfy bed. This place is awesome March 7, 2014
Rated 5.0 out of 5.0 by Great Hotel Had the pleasure of staying at this hotel due to a cancelled flight and was extremely pleased with the service I received. The staff was attentive and made sure I had a great stay. I would stay here again... March 7, 2014
Rated 5.0 out of 5.0 by Early arrival An unexpected early arrival and a lot of work to do before my meetings. The Desk team located a clean and ready room for me. I was really happy to be accommodated and a great asset to keeping me on schedule. Had Dinner their too... overall great service and easy access from the airport. I would definitely stay here again! March 3, 2014
Rated 5.0 out of 5.0 by Friendly staff and nice hotel I really enjoyed my stay at the Crown Plaza Newark Airport. The staff were very friendly and kind, even willing to learn my language! The room was comfortable and good enough to provide what I needed during the stay. I'll definitely stay here again. March 3, 2014
Rated 4.0 out of 5.0 by Good Value for the money Great deal with room, breakfast, transportation to Cruise Ship Terminal, and Leave our car there for the 7 days. March 2, 2014
Rated 3.0 out of 5.0 by Overall Ok Place Overall ok place looks like renovated some old building. The location is good and price is reasonable. Rooms were comfortable not like other crown plaza. It's like staying in crown plaza but getting experience of Holiday Inn (not holiday inn express). March 2, 2014
Rated 5.0 out of 5.0 by Wonderful Stay Our 2 night stay was made even better by the service and friendliness of the staff Thiago at the front desk was more than helpful and Roberto in the dining room was amazing - one of had a gluten problem he went in to the kitchen and read the labels of items for us - could not have asked for better service. Will definitely come again March 2, 2014
Rated 4.0 out of 5.0 by Very friendly staff! I very much enjoyed my stay at the Newark Airport Crowne Plaza. The staff were very friendly and the room was comfortable. They were so willing to help after United Airlines lost my bags. They called up to my room when my bags arrived and had them waiting downstairs for me when I checked out. Thiago even helped me bring my bags out to the shuttle bus for me. Thanks guys! I'll definitely stay here again. February 27, 2014
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