Rated 4.0 out of 5 by 106
Rated 5.0 out of 5.0 by tb08 couldn't be any better
this location was exceptional and the staff could not have been more friendly.
The diner and breakfast was also top shelf.
Koodos to all at the Crowne Plaza in Fairfield NJ
February 5, 2014
Rated 5.0 out of 5.0 by Samo Snow
Love this hotel. What a great get away from all the snow.
February 4, 2014
Rated 2.0 out of 5.0 by red socks1 Beware the reservation system
Changing a reservation was tricky on the website. It led to my failure to finalize the change which had 2 consequences: I was charged a night's room cost for not showing up, and we got an inferior room (the only one left when we checked in). That room had a broken heater on a very cold night. Its banging prevented us from sleeping. The staff helped us move to another room that had been vacated. Other wise the staff is superb and the hotel was really nice in all other ways.
February 1, 2014
Rated 5.0 out of 5.0 by Sanjay S. Home Away from Home !!!1
The staff at this Crowne Plaza is fabulous! They can't do any more for their guests compare to what they are doing and always have a smile. Their restaurant, Chives, has wonderful food with smiling and dedicated servers ; I was shocked! Excellent quality and always fresh. From the front desk to maintenance to the restaurant to housekeeping - a fantastic hotel. The rooms are very clean and they have flat screen TV and excellent internet facility,
I can say Home away from Home !!! Oh ! no better than Home as you don't have to do anything yourself !!!
Stayed December 2013
January 3, 2014
Rated 5.0 out of 5.0 by tjones123 beautiful place to stay
Everything was wonderful, We had dinner in the restaurant and the salmon was excallent. Would definitely recommend.Only con was the bed not very comfortable.
January 1, 2014
Rated 4.0 out of 5.0 by Vicki07 My son's wedding
Initial impressions were wonderful.
Staff were accommodating and cordial.
When my son and his new wife checked in after the wedding, the front desk did not give them the welcome bag I had left for them - someone had put it "away" in the back room, if our daughter was not with them the surprise would have been lost.
In the morning, there is no complimentary coffee available in the lobby. Unlike other hotels, you either have a breakfast plan...which we did not ... Or pay $2 for a small cup or coffee ... Which wasn't even hot, by the way.
December 31, 2013
Rated 5.0 out of 5.0 by Martin Getaway Ace in all areas
The staff, comfort, layout was just amazing. I've been here before and will certainly return.
December 29, 2013
Rated 4.0 out of 5.0 by sapc would stay here again
This hotel was clean, had a comfortable bed, and a good location.Only negative was no coffee in the lobby area or breakfast although it was affordable.
December 5, 2013