Crowne Plaza Philadelphia-Bucks County

Hotel Front Desk: 1-215-3642000

Hotel Fax: 1-215-3647197

Hotel Email: info@cpbuckscounty.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Philadelphia International Airport (PHL)

- Distance from hotel: 28 MI/ 45.06 KM South l

- Take I 95 NORTH Exit 37 Street Rd Rte 132 approximately 23 miles. At the top of the ramp turn LEFT West onto Street Rd. Go 5 MILES and Hotel will be on the LEFT.

Newark Liberty International Airport (EWR) (EWR)

- Distance from hotel: 65 MI/ 104.61 KM North East l

- Take Express Rd EWR, to US 1 US 9 S ramp to Elizabeth , Take exit to I 95 Dowd Av North Av Elizabeth Seaport NJ Tnpk, Merge to 81 S, I 95 S ramp, exit7A to I 95 W, to NJ 29 N, ramp to US 1 S, exit onto Street Rd W PA 132 W, Hotel on left or US 1 South

Train
Trevose Station R3 SEPTA

- Distance from hotel: 1 MI/ 1.61 KM North West

- Turn left from train station. Turn Left onto Brownsville Rd at stop sign. At light turn left onto Old Street Rd. At light turn left heading East on Street Rd. Hotel is on right less than a quarter mile.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Parking for guests is complimentary. This includes guests attending meetings or functions in the hotel.

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 374 reviews
82%
Recommend This Property
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Ratings Breakdown

374reviews

  • 5 Stars
    180
  • 4 Stars
    97
  • 3 Stars
    42
  • 2 Stars
    37
  • 1 Stars
    18

Mixed feelings

By

29 mayo 2015

Comfortable bed. Bathroom counter large, plenty of room for our toiletries and then some. Room was clean. Our stay was one week.

The first night the room next door played their TV loudly until 3AM. Guest room doors slammed loudly when people left. The hotel has seen better days. Lots of deferred repairs. The guest rooms were large and comfortable but not to the standards expected of a Crowne Plaza although they keep the lobby and the banquet rooms looking nice. There were many little places where it did not look like a Crowne Plaza but instead like some cheap motel on the highway. The chair in our room was from the ancient past. Only one elevator working during most of our stay. Lots of raucous wedding parties crowds overwhelmed the place for 3 days. The spa water did not seem clean.

Some staff offered superior service, others couldn't have cared less. The location and the price were good enough that we might come back - not sure.

Posted by HotelStaff
01 junio 2015
Dear MM41, We are glad you enjoyed your room and everything was to your liking. The hotel is going through a remodeling process and we are trying to get everything done as soon as possible. I do apologize for any inconvenience this may have caused you. During the weekends our hotel is usually filled with wedding guest, I am sorry if the also cause you any problems. We try to keep them on one floor so they don't disturb other guests. I have forwarded your comment about the spa to our maintenance department for review. We hope you choose the Crowne Plaza Hotel for any of your traveling needs and also to see the improvements that have been made. Sincerely, Jodi Harvey Guest Service Champion
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Average

By

22 mayo 2015

Not the quality I normally expect. I had a late breakfast and it appeared to have been there for a long time when I arrived. There was a sign stating I should wait to be seated but the employees were visiting with each other in the kitchen so I finally seated myself. My waitress was attentive enough but she didn't appear to be happy about it. The bed was comfortable which was the most important thing. Front desk personnel did their job efficiently however it would have been nice to have had a warm welcome after a long day.

Posted by HotelStaff
26 mayo 2015
Dear Inxt20, Thank you for your recent feedback. I do apologies for the over all dissatisfaction you had encountered during your stay. I will be forwarding your experience to the proper department managers for review. I hope you will revisit us in the near future for any of your traveling needs for a better impression of our hotel. Sincerely, Jodi Harvey Guest Service Champion
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Great Rooms and Ok Bar

By

19 mayo 2015

club

Easy check in and out, very clean rooms (beds and bath), smallish tv and a few channels missing, but still good quality. The bar has a great beer selection, has a nice food selection, quality of both is very high as well, but the staff is very indifferent and slow.

Posted by HotelStaff
20 mayo 2015
Dear Haff ry, We are glad that you had a good stay and everything was to your satisfactory. I do apologies for the for the wait you experienced in the Brady's Bar with the staff being slow. I will forward your comment to the Food & Beverage Manager to see where the problem might lay. Thank you for your candid feedback. We hope to see you again in the future for any of your traveling needs. Sincerely, Jodi Harvey Guest Service Champion
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Comfortable bed - clean bath

By

19 mayo 2015

Air conditioning unit was rather loud. Bed was very comfortable and the bath and shower were excellent. Shower pressure was excellent.

Posted by HotelStaff
20 mayo 2015
Dear, Tweedle 905 Thank you for the 5 stars! I will have maintenance take a look at the A/C unit and why it was loud. I am glad that you enjoy our guest room. We look forward to your return if ever traveling to the area. Sincerely, Jodi Harvey Guest Service Champion
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