Rated 3.9 out of 5 by 117
Rated 4.0 out of 5.0 by tina101 Great stay!
We looked for a hotel close to Sesame Place and found this place to be wonderful! It was about 16 minutes away from Sesame Place. The staff was very accommodating and provided a frig and microwave when requested for our twin toddlers' dietary needs. The breakfast was amazing and had a variety of cold and hot options, including Greek yogurt and a pancake machine. The room was clean and comfortable. Right across the street was D&D for fresh coffee, Babies R Us and a supermarket for last minute runs.
June 23, 2014
Rated 5.0 out of 5.0 by The M's Very pleasant experience
We stayed 2 nights as gusts with other family members for a weekend wedding and found it a very comfortable experience. The room (suite?) was nicely divided into two areas - the sleeping area and lounging area, separated by a door for privacy. Comfortable couch in the lounging area, and wide screen TV in both areas. Bathroom was on the small side, and lacking shelving for personal items (a deficiency in nearly all hotels/motels in which we have recently stayed). Breakfast area was nicely appointed and had a wide choice of foods. The outdoor patio was a plus for evening relaxation with other family guests. Overall a great value.
June 19, 2014
Rated 5.0 out of 5.0 by KWx4 Wonderful stay
Everything I expect from a hotel stay was apparent at this location. There is a busy highway behind the hotel and traffic could be heard, but the A/C unit drowns out the sound. Clean and very comfortable.
June 19, 2014
Rated 4.0 out of 5.0 by JuneTravel2014 Clean room, good stay
We stayed only one night. Room was clean. Breakfast was the usual. If you have kids, the only pool is outdoors.
June 16, 2014
Rated 4.0 out of 5.0 by JuneTravel2014 Comfortable, clean room but...
We stayed for three days. Comfortable beds and clean room. Breakfast was the usual. The hotel has a NICE pool, but the water temp was way too cold to enjoy. Spoke with the evening front desk and I'm not sure she knew what I was saying. Very disappointing for the kids.
June 16, 2014
Rated 5.0 out of 5.0 by GAF57 Friendly staff
Very nice staff and comfortable stay...Thanks!! The breakfast
was nice and the location was just what I needed. Older hotel
but well kept and comfortable.
June 16, 2014
Rated 5.0 out of 5.0 by ELiq exactly what was expecting
staff very friendly and helpful. Needed an early check in due to event we had to attend and they accommodated us with prior notice.
June 12, 2014
Rated 5.0 out of 5.0 by TravelingFish Back to Philly
I travel to Philly usually twice a month and have adopted this hotel as my home away from home. The staff is knowledgeable and courteous. The property is clean and convenient.
June 10, 2014
Rated 4.0 out of 5.0 by caretaker74 Comfortable bed and clean lobby
I stayed at this hotel for a wedding. We werent in the hotel much, however the bathtub looked like it could use some updating. The room was tidy and the sheets were clean. The air conditioner did leave the room a little dry and I woke up with an awful sore throat. Other than that it was a great stay.
June 10, 2014
Rated 5.0 out of 5.0 by CrashRepair Great Hotel wonderful people
I have been away too long from Holiday Inn property, you still have all the special touches for a place away from home. I will be back soon.
June 9, 2014
Rated 4.0 out of 5.0 by KH839 Good staff
First time staying at this hotel. I had a noisy issue from a next room but the hotel staff helped me to move to another room. Good location with nice staff.
June 9, 2014
Rated 5.0 out of 5.0 by 10 Thousand saints This is a supurbly run property
The grounds are well kept and immaculate.The front desk was represented greatly by Susie.She was one of the best I have encountered in any properties, HI or competitors.Her attitude and ability to tune in to the customer was exceptional!You people better do what you can to hang on to her-she is a rare jewel in the service industry these days.
June 6, 2014
Rated 4.0 out of 5.0 by GeorgieGirl36 Met our needs and very clean
We needed a place to stay near relatives and this was the perfect location. It met our basic requirements and was very clean with comfortable bedding.
Would have liked the dressing area to be separate from the bathroom, or a lighted mirror outside the bathroom for applying makeup.
One surprise - there was no frig or microwave. We usually to do not use these facilities, but this time we brought back some fantastic soup from a restaurant we had stopped at on our way. Oh, well. No way to keep it fresh for the next days lunch.
June 5, 2014
Rated 5.0 out of 5.0 by JustARegJoe Great time
Check in was fast and easy. Room was incredible for price, Slept soundly in well conditioned room. Sleeper sofa was a plus, also very comfortable for a foldout bed. Staff was great and accommodating. Complimentary breakfast was ok and standard for a 'freebie'. A great location to easily get to and leave to go home.
June 3, 2014
Rated 5.0 out of 5.0 by Forefo Great Service
Super fast Check in and out. Clean and comfortable. Friendly staff. Free parking lot. less then 20 minutes from downtown,
June 2, 2014
Rated 4.0 out of 5.0 by captain john Reservation problems
I reserved three rooms with various family members. I reserved one room that needed a roll away bed. Only when I called to extend two rooms one night each was I told that the roll away bed was not reservable but on a first come first served basis. That is wrong. If you accept that such an item is a necessity for some guests, one should be able to reserve it. The staff in Bensalem were excellent and found a bed, but they should never have had to extend themselves in that fashion. Include a roll away as part of the reservation and save everyone aggravation.
May 30, 2014
Rated 1.0 out of 5.0 by Soccer Mom 2014 Poor Management
Memorial Weekend Soccer Tournaments throughout PA
Our entire team stayed at Holiday Inn Express
Management was very unprofessional.
In between the soccer games, the team watched soccer in the hotel breakfast area which had large screen tvs. The kids were very respectful but of course displayed excitement by high fiving each other and being very happy during goals.
The hotel manager yelled at the kids and acted basically like a "bully" for the kids to keep it down.
I'm very disappointed of the treatment. The kids were in a common area and respectful of the property.
If management could not behave in a professional manner or show appreciation for the business that the kids brought them #FYI the hotel was basically booked for the entire team#, then perhaps they should exempt themselves from participating in the hotel chains that were part of the group.
May 28, 2014
Rated 5.0 out of 5.0 by GeorgeSssss comfortable room and exceptional service. Public areas very clean.
Our stay was exceptional. Staff went out of their way to make sure we were comfortable and pleased with our stay. This is easily the best Holiday Inn Express I have stayed in. Will stay again without a doubt!
May 9, 2014
Rated 5.0 out of 5.0 by Joe G All was great
From the moment Susie greeted me at reception with a big smile until the next day when I left, I have no complaints at all.
May 4, 2014
Rated 4.0 out of 5.0 by cluls61 Recommend to all travelers
Easy off/on I-95. Staff very helpful. Room was very comfortable.
April 29, 2014
Rated 5.0 out of 5.0 by kimishfr Room was clean Staff was very nice and helpful
I would stay here again and recommend it to my friends. Place was clean (which is my top priority) no musty smells or questionable fabrics.
April 26, 2014
Rated 4.0 out of 5.0 by paddyboy57 Overall, a very nice, comfortable place to stay !!
Everything was very nice, especially the folks who work at this location .... they couldn't be more freindly ! Really had NO problems at all and would definitely stay here again. I do think that the breakfast was a bit sparce to say the least. When this location was under a different national brand, their breakfasts were always above and beyond, as it is with all of "their" locations that I've stayed at. While the food was fine, the lack of items gives the appearance that they "hope" you don't want to eat ! It gives a "cheap" appearance ..... Truth be told.
April 24, 2014
Rated 5.0 out of 5.0 by MuttNJeff Nice and quiet
Bathroom was small, but everything else was great. Nice work out room, great breakfast, friendly service, and nice and quiet location. Thank you!
April 11, 2014
Rated 2.0 out of 5.0 by Jerzeegirl not up to par with other HI
There was no microwave in the (upgraded) room....and we were FAR from the one and only elevator!!!! My companion is a smoker and it was a pain having to walk so far to get outside!
The room was small and with big furniture there was little room to move around!
Breakfast was "lame"...no fruit and again limited space to put your food together on a plate! I will not stay here again!!
I had to ask them at checkout if there was any "reward" for being a HIG rewards member...they "forgot" to recognize this and said they would apply my bonus points???? I shouldn't have to ask them!!!
April 9, 2014
Rated 5.0 out of 5.0 by FLOWERWOMAN WEDDING STAY IN PHILLY
Nice room and comfortable bed!
Breakfast however has a long way to go...you need to kill fake eggs; they were not good. How about a free breakfast at Bob Evans...I'm sure they would give you a GREAT deal if you worked with them! It would be a win win situation for you both. How about a free cup of coffee at DUNKIN...I'm sure they would also work with you!
You have two great places at your doorstep; why in the world would you NOT incorporate them into your sales pitch!!!! HELLO!!!!
April 2, 2014
Rated 3.0 out of 5.0 by Bride214 Great rooms, terrible service
From day one when I was trying to book my block of rooms, I was having trouble getting responses. So you lost an employee, not my problem. I work in the industry so I know what it is like but somebody has to pick up the slack. I was promised multiple times I would get an email with info and links to book online and never received the link even after calling and going up to the hotel myself. Ibrought courtesy bags for my guests on Friday with instructions and they were never handed out to them. We were at breakfast Sunday morning and the employee was not keeping up with the food and when anyone asked for anything to be replaced, she was disrespectful to them. When all of the air pots of coffee were empty, I switched the pots and instead of being grateful, the woman scolded me for not putting the pots where she wanted them. This was a horrible experience for me and by far the worst part of my wedding. I would only recommend this hotel if you don't care about being communicated with and only want a place to lay your head.
March 18, 2014
Rated 2.0 out of 5.0 by Tom1219 Room
Room was ok. Noise from a wedding party , AC/heater did not work to good. No Frig.
February 26, 2014
Rated 5.0 out of 5.0 by 54Moose Comfortable bed and clean
This is a great hotel for the business traveler. The hotel is a clean and up to date with everything you would need to get a good night sleep.
February 16, 2014
Rated 5.0 out of 5.0 by MaxPlanck A Solid Operation
This was my 2nd stay @ the HIE in Bensalem. The hotel and rooms are well cared for and the staff are welcoming, friendly and efficient. When I return to the area, I'll readily stay here.
February 13, 2014
Rated 5.0 out of 5.0 by SuzzieQ Home away from home...AWESOME STAFF
Always a great stay. ALWAYS clean! Staff is amazing. Only can suggest that guests get to breakfast an hour before it ends.
February 6, 2014