Rated 4.3 out of 5 by 120
Rated 4.0 out of 5.0 by babynurse6 return from cruise
A bit over priced for what you got. Hotel clean,comfortable, and quiet. Staff very polite and helpful. Would stay here again, if I couldn't find one a little more reasonable in price.
March 4, 2013
Rated 5.0 out of 5.0 by PrincessCruiser INDIVIDUALS WENT OUT OF THEIR WAY TO PLEASE
Melinda was outstanding - she went the extra 100 miles to satisfy our needs. Very cheerful, very pleasant and very professional. Oh, if everyone was like that!
March 4, 2013
Rated 4.0 out of 5.0 by deacontom Cruise connection
The Crowne Plaza is the place to stay if you are taking a cruise.
February 26, 2013
Rated 4.0 out of 5.0 by AmyDe21 Good Location
The hotel is close to Port Everglades and is worthwhile to spend the night before leaving for a cruise.
February 25, 2013
Rated 2.0 out of 5.0 by debbykam Don't book this for business associates
I spent a week trying to book 11 rooms. You'd think that would be enough of an incentive to get some attention, but I had to fight to do it and could not get them to talk to me on the phone even once. The phone would just ring off the hook when I asked to be transferred. It was the most bizarre experience. I did receive a few emails assuring me everything was perfect but I had that nagging feeling it wasn't. Sure enough, the first guest shows up and nobody can find the reservation and I get the phone call from my client that there was no room for her. Then they find the reservations and say that I had to fax credit card info when I had already done that!!! It wasn't until the general manager intervened and I forwarded the communications to him that he straightened it out. It was pretty embarrassing for me. Then I came and took them all out for dinner in the restaurant. The bartender was terrific. The waiter was marginal and the food was average. Definitely just an average menu with little ambiance. As a constant business traveler, this was the strangest experience I've had by far.
February 23, 2013
Rated 5.0 out of 5.0 by GallagherGang Perfect for overnighters
We had the pleasure of staying in this hotel pre-cruise and again after a fast tour of the keys. We were lucky enough to receive our room very early as our flight landed at 6:45 am. The rooms were very comfortable. We were met with VERY freindly staff at every turn. The breakfasts in the restaurant were expertly prepared, delicious and plentiful. The location couldn't be beat as far as proximity to cruise pier is concerned. I would definitely recommend this hotel to all. As far as being a little ways from town - it was only a $10 cab ride from Las Olas Blvd.
February 23, 2013
Rated 3.0 out of 5.0 by BTKing Cruise stop over to rest before heading home.
Beautiful building decor, but the stay was noise, we didn't get a good night sleep. There was a howling wind that blew through the wall mounted air conditioner from the time we came in all day and night! We went down to ask what could be done. They gave free eye mask and ear plugs. That was the only solution the staff offered. Of course that did not work!
February 19, 2013
Rated 4.0 out of 5.0 by SCV2013 nice big room
didn't like that housekeeping came in the room without knocking. She had seen my sister leave the room and I guess assumed it was empty. Also the room was not cleaned until after 3pm of our second day. Air conditioner very noisy. On site restaurant was so-so. Front desk service excellent.
February 19, 2013
Rated 5.0 out of 5.0 by EJW47 Great Hotel
Very clean and helpful staff, and being close to the airport and the cruise port were ideal.
February 19, 2013
Rated 5.0 out of 5.0 by anne36 Great value and excellent staff
After our cruise and arriving to the hotel, it was great to be greeted by friendly staff. They were helpful to assist with information regarding Ft Lauderdale and what was close etc. The room was very clean and had a modern look as well. The bed was also very comfortable. It was simple to check in for our next day flight and the courtesy shuttle was quick and efficient in getting us to the airport. I highly recommend this hotel to future cruise travelers.
The location of the hotel is close to the cruise port and the airport. If you are there for a day and want to explore you will need to take a cab. We walked to the Ft Lauderdale beach which took an an 1hr 15 min.
February 18, 2013
Rated 5.0 out of 5.0 by nybandit25 Great Welcome
I would like to thank you for the very warm and sincerely welcome we received by your member of staff Walter at the front desk.
Walter was very pleasant and friendly while efficiently processing our checkin and ensuring we were completely satisfied, which we were.
We spend more that 100 nights a year in hotels and it is very rare that we are made to free as genuinely welcome as we were at your hotel.
Well Done Walter!
Anthony S and David S
February 17, 2013
Rated 5.0 out of 5.0 by AllSeeingEye Great for cruisers
This is a really excellent operation. Our room was very spacious, modern, fresh, and spotless. This hotel probably does the great majority of its business with people who fly in and spend the night before a cruise. They have everything down pat and know how to deal with any problems or questions cruisers might have. Totally seamless. Absolutely recommended without hesitation. Not cheap by rural New Hampshire standards, but I have no complaint and will book here again if we cruise from FLL again..
February 16, 2013
Rated 2.0 out of 5.0 by Kevintnatl Disappointed in this property
I was only there over night prior to my cruise. I was very disappointed in the wait staff at breakfast. So much that I got up and walked out because it took so long to be approached. I was not impressed.
February 11, 2013
Rated 5.0 out of 5.0 by Martin6 Great Service
The hotel was extremely neat and clean and the staff was very helpful. We were leaving on a Cruise out of Port Everglades and the location was extremely convenient. The shuttle service from the airport was quick and courteous. We were also happy that they had an outside company that they worked with for shuttle service to the Cruise Port. We would definitely stay again, when and if we go on another cruise out of Port Everglades!
February 11, 2013
Rated 5.0 out of 5.0 by Annananna Quick stop in town
Clean, comfortable. We were only there for one night before cruising. Only wish the restaurant was open a bit later.
February 6, 2013
Rated 5.0 out of 5.0 Beautiful hotel near FLL airport
My wife and I spent a night at this hotel in late January. Excellent hotel. Staff were friendly and efficient, the building and rooms are immaculate. Getting to the Fort Lauderdale Airport couldn't be easier. The only issue for me is that it is not pet friendly. I knew this when I booked it, so it was OK. If you are traveling without a pet though, this is a wonderful hotel and I highly recommend it. Next time I am in Fort Lauderdale, I'll probably find a hotel that takes pets, even though I love this hotel.
February 6, 2013
Rated 5.0 out of 5.0 by heich Great for cruisers
A short distance from the airport and so very close to the cruise terminals that it is perfect for those going to sea. Shuttle service (free) from the airport is a little slow, and shuttle service to the ship from the hotel ($8 each) are a bit pricy, so take a cab to the ship ($10 including tip).
Rooms are quite large with comfortable beds. Our only problem was the clock could not be set to the correct time and the staff was unable to fix or replace it.
January 29, 2013
Rated 5.0 out of 5.0 by Mert56 Beautiful hotel
This hotel is in close proximity to the airport as well as good places to eat. The hotel is modernized and the rooms are quite lovely and quiet.
January 28, 2013
Rated 1.0 out of 5.0 by Fedfrey No Consideration
We were to stay here the night before our cruise. Due to bad weather our flights were cancelled and it took us 24 hours to get to Ft. Lauderdale. I called the hotel to inform them as we had a prepaid rate (that was actually higher than the standard rate the night of the stay) to see if there was any consideration they could give us. The answer was an absolute, uncaring NO! They would not even consdier a credit for a future stay. As a Priority Club member, I plan on writing them as this behavior is what is turing so many people off on the IHG brand. I can understand if someone changes their mind but due to weather and flight cancellations, there should be special consideration especially after we had to sleep on dirty carpet on the floor of a Houston Airport terminal building.
January 27, 2013
Rated 4.0 out of 5.0 by Fordyce Airport/Cruise - perfect for either
this hotel is perfect for someone waiting for a cruise or returning from a cruise. The setup is different from most hotels and there is not a nice lobby to wait in if you have to wait. The room was one of the nicest ever with refrigerator and a really large HD TV. Plenty of room and a very nice shower.
There is a shuttle that runs to the airport, I am not sure about the cruise ships.
The restaurant food was excellent, although not inexpensive. We would stay there again if getting there a day early for a cruise or flying home after the cruise or both.
There is not much around the hotel, but they do have a pool.
January 27, 2013
Rated 4.0 out of 5.0 by MountNurse Great value and experience
The hotel offers great amenities like free wi-fi and a courtesy shuttle service to and from the FLL airport. The room also included a mini fridge and microwave. The hotel also offers a shuttle to go to the port for a small fee per person. I would definitely come back.
January 21, 2013
Rated 5.0 out of 5.0 by Evita Clean rooms and comfortable beds.
I will recommend your Hotel to anyone taking a cruise from that City.
January 16, 2013
Rated 5.0 out of 5.0 by Alex973 Great atmosphere
Stayed one night only. Great location, very close to the airport. If you have car, the parking is very convenient, parking garage is attached to the hotel, and you work in from the garage right into the hotel elevator. Decor is modern and room is spacious - we had double queen bad room. Pool and fitness center are opened 24/7.
January 8, 2013
Rated 5.0 out of 5.0 by Chrissy2000 Clean and Convenient
This was an excellent choice to relax after a week long cruise. We found an inexpensive cab ride to the airport from the cruise port and a very convenient, free transfer to the airport at 4:30 in the morning. The staff was very friendly and the hotel was clean and a beautiful atmosphere. The room was extra comfortable and nicely decorated. I enjoyed my stay immensely.
January 7, 2013
Rated 5.0 out of 5.0 by JenningsHomeBody Excellent Location to Launch on Cruise
Hotel is very close to Port Everglades and the airport. They offer long term parking while you are on a cruise for $10/day in an enclosed parking garage. Shuttle service to your ship is contracted with a local transportation company and costs $8/person. Rooms are nice and rates are reasonable. There is a good Italian restaurant around the corner within walking distance and some other restaurants a few blocks west. Staff is friendly and helpful. Overall... a good place to stay.
January 5, 2013
Rated 5.0 out of 5.0 by Harj1953 Great Florida Atmosphere and Wonderful Experience
On recommendation of our cruise counselor we decided to stay at the Crowne Plaza before and after our Caribbean cruise. It was a very good decision. Proximity to cruise port and airport were a plus as was the free airport shuttle. Hotel was sparkling clean and had an awesome Florida atmosphere. Staff was very friendly and helpful. Room was clean and well appointed with very comfortable beds and down pillows. No offending odors. There are a couple local restaurants that are to die for. Lester's Diner and Old Heidleburg German food are the best. No free breakfast was a disappointment but not a deal breaker. The hotel does have a deal with All Star Tours for taxi and tours so be careful you don't get overcharged by All Star. The only downer.
January 4, 2013
Rated 4.0 out of 5.0 by Thomp21 Very comfy bed
It was very convenient for us to stay at this hotel since we were going on a cruise. However, I was not impressed with the staff. Very unfriendly folks working at the desk and the shuttle service that we paid for was absolute chaos.
When I called the reservation line the sales person was very helpful and friendly. We expected the same when we arrived. That was not the case. We booked the room several months in advance of our trip and we were told that we had several notes with our reservation asking for early check in before and after our cruise---we lucked out with early check in for our first day. But when we arrived after our trip, that was not the case at all.
The bed was super comfortable, KiKi's was deliciousand the proximity to the cruise port was major for us. Other than that, I'm not sure we would stay there. Especially for the price that we paid. I don't feel we received what we paid for.
January 2, 2013
Rated 5.0 out of 5.0 by BarbaraTraveler Perfect Hotel
If you have a cruise booked out of Fort Lauderdale and are flying in a day or two before, this is the perfect hotel. If you don't have a cruise booked but are just visiting Fort Lauderdale, this is the perfect hotel. If you actually live in Fort Lauderdale and just want a change, this is the perfect hotel. Spotlessly clean. Comfortable beds. Wonderful, wonderful pool. And the food in the Kiki restaurant is outstanding. Home made soups using all fresh vegetables. Tenter juicy pork chops. And the best caesar salad I've ever had. The croutons alone are worth the trip to Florida. We ate five meals there including breakfast, lunch and dinner, and in every case the food and service were flawless. There is a sundry shop that has just about anything you could possibly need, and a few things you didn't even know you wanted.
December 19, 2012
Rated 3.0 out of 5.0 by Lita Rooms are kind of freezing at times
After cleaning the room temperature was set on freezing point in the month of December. Windows had sweat on it. I also have an issued where I told the lobby guy that my husband and I had something bit our faces. He told us he will move us to another room and will glad to move our staff into the new room .He asked for old room key. I Even mentioned to him that I have a lot of stuff for them to move it. and he replied that's the only way to move us to a new room when we come back .We came in the evening to find out that our belonging was not move and off course, We missed our cruise plan that evening .
December 18, 2012
Rated 5.0 out of 5.0 by Clay49 Great Customer Service
Kudos to Melinda who works the front desk. She was such a warm, welcoming and friendly person. She helped us with many things during our two night stay including requesting a taxi for us. My husband and I were in a shopping center a distance away from the hotel and it was getting dark, we had lots of packages. I recalled that she has given me the business card and I used my cell phone and called. Melinda answered the phone, I told her where we were and she said she'd have a taxi pick us up and bring us back to the hotel right away. She was true to her word and looked for us to make sure we got back okay. Talk about personalized service. Keep her, promote her, because she it a true gem! Thank you especially to Melinda.
On a very different issues.....the restaurant at the hotel lacks severely when it comes to the food. I'm not an especially picky person but the food was not good and this was breakfast - hard to mess up. However, the service in the restaurant was excellent.
December 15, 2012