Rated 4.5 out of 5 by 175
Rated 5.0 out of 5.0 by Stan4568 Excellent Experience
Friendly, efficient staff. Clean, well appointed room. Great location. Everything you want in a hotel stay.
July 7, 2014
Rated 5.0 out of 5.0 by wade14 Satisfaction level
overall the stay at your location was very good. The bed was not what I am used to and the pillows are way too soft for my liking. Nice room with enough room to get around.
July 5, 2014
Rated 5.0 out of 5.0 by matey Great service and clean rooms
Helpful with directions and recommendations for dining out. Stayed here with 3 other couples. The women were bowling in the Women's State Tournament. Would stay here again.
July 5, 2014
Rated 5.0 out of 5.0 by dasd great hotel and homely service
Great hotel and very homely atmosphere. blown over by the people who take care of their guests! very good experience and most recommended. have been staying here since 13 years and no reasons to complain even once.
July 4, 2014
Rated 5.0 out of 5.0 by jancell All was PEFECT
We loved the fifth floor lounge exclusive to members.
July 2, 2014
Rated 5.0 out of 5.0 by steel team Amazing stay at Crowne Plaza
rooms were clean, pool was fun, food at shoeless joes was great, entire staff very friendly and helpful, would stay here over and over again. extremly accommadating and friendly staff.
June 30, 2014
Rated 4.0 out of 5.0 by pepper11 rooms and bathroom
your rooms need a little up dating, the bathroom was very small and the vanity area needs to be separate from the shower! first time at the crown plaza,we thought this property was a 4 or 5 star hotel, we were disappointed!
June 29, 2014
Rated 1.0 out of 5.0 by Disgusted1234 AVOID this property
A nightmare. Sink Pipe burst at night, flooded bathroom with several inches of water. Sewage stench in room from sending up plumber so requested new room. Had to move everything ourselves to the new room since, by the time someone came up, we were already getting into bed. Took off shoes to get into bed and carpet was wet. Children got into bed and their bed was wet. Called front desk and their remedy was to decrease my room rate and to call me in the morning. No one ever called. Order egg white omelette. I wish I were joking when I say that they were green. I thought it was a joke. It was not. They were rancid. Had to go to a competition so, I left them behind. Returned to find room heater on. The room was sweltering, especially because it was about 95 degrees outside. It's June in Florida. Bed dried but rug was still wet. Shower did not drain so had to take shower ankle deep in water and soap.
June 25, 2014
Rated 4.0 out of 5.0 by Scotty313 Almost a home run!
The hotel staff were excellent. My room was quite old and the bathtub wouldn't drain but other than that I found my stay more than satisfactory. I would definitely stay here again - great location to restaurants and shops.
June 19, 2014
Rated 5.0 out of 5.0 by Jay1224 Great Hotel
This hotel offered such a comfortable stay. It very quiet and relaxed. Hotel staff was courteous and polite. The rooms are decent sized and offer alot of amenities. I would definitely stat here again and would recommend it to anyone traveling.
June 19, 2014
Rated 4.0 out of 5.0 by Sagi50 Great Location - Comfortable Room
This hotel is very convenient...The Bell Tower Shops is across the street, and has several dining options. A movie theater next door as well.
June 18, 2014
Rated 2.0 out of 5.0 by picturelady113 Not handicap friendly!
Our stay was disappointing because we booked a "limited mobility" or "handicapped" room. The room was located at the furthest point from the elevator,making the walk longer than expected. The tub should have been a "walk in" tub but it was a regular tub that could not be used by a handicapped person. The mattress was not upgraded as it was in the other rooms. Do not stay here if you have any limitations at all!
The staff at the front desk was friendly and as helpful as she could be but was unable to change the fact that this is NOT the place for anyone who is handicapped.She offered to move our room to a more "comfortable bed" and after the third room,we were pleased to find the upgraded mattress we were promised at reservation.
June 17, 2014
Rated 5.0 out of 5.0 by Nigel48 Great Staff and very comfortable beds
Highly recommended for ease of booking, staff friendliness and comfort of the rooms. Business center was user friendly and the attached Bar and Grill makes you feel like your among friends. I will always stay here when in Fort Myers.
June 16, 2014
Rated 4.0 out of 5.0 by Debolobo Great Hotel but No Bell Service
Was disappointed that a property this nice and accommodating did not have a bell service. Other than that, I would recommend this property.
June 12, 2014
Rated 4.0 out of 5.0 by Douggie 69 Great Bed
Was Very Nice Place to stay in Fort Meyers Area would stay again
June 10, 2014
Rated 5.0 out of 5.0 by JetsetJ Excellence one comes to expect from a Crowne Plaza
My recent stay at the Crowne Plaza in Ft Myers was one of my best. Check in was pleasant and efficient, Sarah, Jovita and Stacy were all very welcoming. My room was clean and fresh. Poolside was very nice as well. Dinner in shoeless Joe's was excellent! The staff very friendly and service was fast, considering I had 14 of my close friends meet up with me at the last minute. Brett and Jimmy did an excellent job at keeping up with our demands. I will definitely recommend this property to anyone traveling to the Fort Myers area!
June 7, 2014
Rated 3.0 out of 5.0 by wfgcindy Comfortable Bed
We did have a great sleep. The room did feel dirty and feel that there could be some "freshening" up of the hotel in general.
June 6, 2014
Rated 5.0 out of 5.0 by Diva 70 Great place to stay!
The Crowne Plaza Hotel at the Bell Tower Shops in Ft. Myers is a really nice place to stay. The hotel is older, but is beautifully maintained. The rooms had microwaves
June 4, 2014
Rated 4.0 out of 5.0 by lars1057 Hotel is nice, the restaurant needs work
Hotel grounds interior, and exterior is nice. The staff is warm. Rooms are clean, and comfortable.
The restaurant, Shoeless Joe's, is another story. It needs updating. Looks like it hasn't seen any changes since the '90's. The night that I was the the bartender was more interested in talking to other patrons than doing her job. I waited about 3 minutes for her to aknowlege me. Asked her for a beer list, and she walked away from the bar. After another 3 minutes of waiting for he I got up and left.
June 2, 2014
Rated 5.0 out of 5.0 by Canary1 Comfortable bed and friendly helpful staff
Staff were very friendly and helpful.
Food was extremely enjoyable at breakfast and dinner. The Dinner menu provided great variety and very good value.
Guests in adjacent rooms were rather noisy on our first night but no problem on our next night.
Whilst WIFI did not work in my room the business centre was excellent and it worked well in there.
May 29, 2014
Rated 5.0 out of 5.0 by Marymc14 Crowne Plaza Bell Tower, Ft. Myers
Had a great time. don't have to go anywhere if you don't want to. Pool relaxing. Nice waterfall at pool. Karoake on Friday night, all sports on in Shueless Joe's restaurant.
May 29, 2014
Rated 5.0 out of 5.0 by derfnam Slept like a log!
My stay was quite enjoyable. I had a comfortable, the staff was
very accommodating, and made my following day of continuing
education easier to handle considering I was in class from 7am until 7:30pm.
May 25, 2014
Rated 5.0 out of 5.0 Outstanding Service. No complaints.
Flew into Ft Myers and was picked up by Grand Plaza personnel. Very friendly and helpful suggesting places to go. They not only suggested but took us and came back to pick us up. Fabulous service.
May 23, 2014
Rated 5.0 out of 5.0 by que pasa Clean rooms/friendly staff
It was only a one night stay but enjoyable. Rooms ample in size, beds comfortable and grea location. It was also quiet even though the hotel was full. Would definitely recommend his hotel.
May 20, 2014
Rated 5.0 out of 5.0 I was charged the wrong price very upset
i was charged the wrong price very upset.............
May 20, 2014
Rated 5.0 out of 5.0 by philT over night stay whilst travelling
Easy check in pleasent staff, nice room on the club floor. Good food and drink in the restaurant and bar will use again when in the area
May 9, 2014
Rated 5.0 out of 5.0 by foolishpursuit General
Need to install exhaust fans in the room bathrooms. Makes it a bit embarassing doing the 2 when sharing a room w/someone.
May 8, 2014
Rated 5.0 out of 5.0 by JD961 Very pleased!
Loved the hotel! Our room was great, very clean and comfortable. The staff was very friendly and gave excellent service. Will definitely stay there again!
April 26, 2014
Rated 3.0 out of 5.0 by Kay1958 Dissapointed
We have stayed here a couple of times with no problems. But on this trip, dirty towels were not replaced one day. Another day a neaty folder dirty towel was left on the rack. And the bath tub stopper was broken.
Not what I expected.
April 22, 2014
Rated 2.0 out of 5.0 by Jjmcdon Bad service
Checked in and TV would not work, maintenance came and said they fixed the problem, wrong! Next day I called again and they finally fixed it. The Masters was on and I was not happy. The second day the housekeeping crew made the bed but did not leave towels or coffee. For all our trouble we were offered a cheese plate, yippee.
April 16, 2014