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Rated 4.4 out of 5 by 136 reviewers.
Rated 4.0 out of 5.0 by Great Location Only minutes from the airport, shopping, restaurants, beaches and golf courses. "Shoeless Joe's" is a good place to catch a game on tv while enjoying some food and refreshments. Nice pool area. April 3, 2013
Rated 5.0 out of 5.0 by Great Customer Service! I stayed at the Crowne for a wedding in March. The customer service I received was beyond excellent. Initially Tim assisted in gathering our plethora of items out of our car and brought them to our rooms. He was a HUGE help to us gals! In addition to that Dharchana went above and beyond your average expected costomer service and provided me with a lovely box of tea from his home country, after we had a lengthy conversation about hot tea drinking. The front desk clerks were also helpful when I lost all my room keys and had a complication with my bill at the end of my stay. I would reccommend this hotel to everyone! Great! April 1, 2013
Rated 5.0 out of 5.0 by A Great Place to Stay AS always we had a great time at the Crowne Plaza in the Bell Tower. I cannot say enough about this Hotel. The staff is excellent they cannot do enough for you. I would be remiss if i did not mention Dharshana, Sarah, Stacey, Brooke, Maria, Beth and Deborah. We stay different hotels during the year and there is no place that can equal The Crowne Plaza in the Bell Tower. We look foward to staying there again. March 30, 2013
Rated 5.0 out of 5.0 by Great staff and service! Upon arrival the staff made you feel welcome and always greeted you with a smile. March 26, 2013
Rated 4.0 out of 5.0 by Great Location and Great service. My stay at The Crowne Plaza FORT MYERS AT BELL TOWER SHOPS and the hotel’s staff was truly enjoyable. The check-in process was smooth and efficient. The Front desk explained all of the amenities that were available to me as a Priority Club member. Entering the room, it was clean and quiet (couldn't hear a noise). The bed was just the right firmness for a pleasurable night’s rest. The front desk and concierge were very knowledgeable of local attractions, MLB Spring Training game schedule and also provided shuttle services to the ballpark. Everyone went out of their way to make my stay an enjoyable one. I will definitely book my stay at The Cowne Plaza FORT MYERS AT BELL TOWER SHOPS, whenever my travel takes me back to Southwest Florida. March 25, 2013
Rated 4.0 out of 5.0 by Excellent staff and service The staff and service of this hotel is excellent. The staff is always friendly and willing to help in any way. The rooms are clean and comfortable. The morning breakfast buffet is very good and Shoeless Joe's Restaurant, attached, has great Wings! The outside patio is a fun and relaxing place to eat. This hotel is very conveniently located and close to Jet Blue Park. We stay there every time we visit Fort Myers for Red Sox Spring Training games. March 24, 2013
Rated 5.0 out of 5.0 by Great service-clean room Spent a week here when Boston was getting hit with snowstorms...Clean,comfortable rooms...nice breakfast buffet to start your day..relaxing by the pool makes it even better...highly recommended...great location as well... March 23, 2013
Rated 3.0 out of 5.0 by No Internet This is not a hotel for business people. There is little or no internet and had to sit in the lobby trying to connect with other disgruntled customers. Otherwise it is average. No more no less March 22, 2013
Rated 5.0 out of 5.0 by Great club level amenities We loved the club level amenities: the breakfast, coffee, happy hour, cookies was great. The attendants were cheerful and very social. Health club was good, clean, fresh water available. Bus driver was great and a wonderful service taking patrons to the Spring training parks. Convenient to restaurants, movie theater and shops. Restaurant staff gladly changed the TV to watch the Celtics game! March 12, 2013
Rated 5.0 out of 5.0 by Excellent experience I would highly recommend this property. Enjoyed the experience March 12, 2013
Rated 2.0 out of 5.0 by Good locations but needs updating Hotel was in good location and had a lots of restaurants and shops in a walking distance. Rooms needs desperately updating. Carpets were filthy and cleaners didn´t do very good job anyway. We had an executive queen room and it was very small room compairing to other Crowne Plazas we have visited earlier. Pool area was nice but far too small. Also the bar on a site made more bad than a good impression, a bit too noisy. March 9, 2013
Rated 5.0 out of 5.0 by Thank you Staff was great all the way around and did a great job to make our Spring Training trip enjoyable. Loved the 5th Floor. March 7, 2013
Rated 5.0 out of 5.0 by Great location Centrally located. Close to airport, golf & shopping just spent 9 nights at Crowne Plaza. Staff very friendly and helpful. Shoeless Joe's restaurant has great bar food. Bartenders very friendly. Room clean and well kept ( no wow factor). Nice pool. Overall very pleasant experience. I will be back next year! March 7, 2013
Rated 5.0 out of 5.0 by Staff The staff at Crowne Plaza is exceptional. Mr. Larkin the Manger always says hello and greets everyone with a smile and welcome. The counter people Deshana and Julitte? Always welcome me by name and are always welcoming. Sara always says hello and very professional. When I am in Fort Myers or anywhere within 45 minutes from Fort Myers I always try and stay at the Crowne Plaza. I have stayed in 5 star hotels that do not have the professional and friendly staff as Crowne Plaza. March 6, 2013
Rated 4.0 out of 5.0 by All excellent except for loud air conditioner in room The air conditioner in the room was very loud. Other than that, the facilities are excellent. The staff is also excellent. We will come back, the next time we are in the Fort Myers area. March 2, 2013
Rated 5.0 out of 5.0 by Not inexpensive, but lots of extras that made it worth the price. Hotel located in a location that made it convenient to many shops, restaurants and sports facilities. Appreciated the free shuttle to restaurants within 3 miles of hotel. Purpose of trip was to attend Baseball Spring Training and the Ball Park was easy to get to. Priority Club Breakfast was very nice, free water at the pool was a nice extra. The staff was friendly and very helpful. Liked the Sports Bar connected to hotel...nice atmosphere, good service, and good "pub grub". Room was clean and comfortable. Will be back. March 1, 2013
Rated 2.0 out of 5.0 by Comfortable bed. To be renovated hotel. Too small bathroom. Breakfast room dark and old fashioned: new furniture and floor and windows to be realized. Bedroom reasonable: two fauteuils needed instead of one. Too much repairs at the walls. Elevators to be modernize. A good example is Crowne Plaza Miami Airport. Strange that while sleeping at the Priority members floor there were no points registrated because "this visit was not suitable". We appreciated the location: near shops and lots of reataurants and at the I 41. March 1, 2013
Rated 5.0 out of 5.0 Great Stay 2nd year that I have stayed here on vacation. The staff is excellent February 28, 2013
Rated 5.0 out of 5.0 by Excellent Service!!! The staff is always friendly. I work for Munters Corporation and stay on the 5th floor. I love this and it makes my business trips enjoyable and relaxing... especially after a long days work. February 20, 2013
Rated 5.0 out of 5.0 by Had a very nice stay We choose this hotel as a mini vacation on our way to visit friends. We actually stayed two nights at this hotel. Very convenient location close to shopping, restaurants and a nice theater. The plaza it is in is somewhat busy but you can walk to most places. The desk clerks were most polite and smiling. Answered all our questions. Hotel was very clean with a nice pool area where you can relax with no problems in getting a chair or lounge. We requested the fifth floor and did get a room there which was nice being on the 'club floor'. A very nice morning and evening area where they serve small plate food and drinks including soft drinks at no charge for Priority Club or Priority Club Platinum members. If you do not eat large amounts at breakfast than this just may be enough for you. Great if your in a hurry also. Room was nice and very clean. Comfortable as always. Overall we had a nice stay and would recommend this if in the area. Love Priority Club benefits. February 18, 2013
Rated 5.0 out of 5.0 by excellent service a thoroughly enjoyable stay- everyone working there has one goal and that is to make your stay as perfect as possible! I loved the secure floor and extra amenities for female travelers February 18, 2013
Rated 5.0 out of 5.0 by Overall experience The bed and pillows were amazing! The maid staff did a great job maintaining my room and the front desk staff was very accommodating with my request for a late checkout. One could not ask for a better location. The wait staff for breakfast each morning were very friendly and efficient. It was a pleasure staying at this hotel for the week of our tournament. February 7, 2013
Rated 4.0 out of 5.0 by Great service. This is the 2nd time I've stayed at The Crowne Plaza in Ft Myers. The location of the hotel is a very convenient . You can park the car and still be able to shop, go to the movies & have many dining options. The rooms are comfortable, my only complaint would be a rather loud heating/cooling system. The staff is wonderful, even helped me print out my plane ticket when the printer for the hotel guests was not working properly. I am going back this May and looking forward to it. January 27, 2013
Rated 5.0 out of 5.0 by Great location Overall experience was good, not as impressed with breakfast at Shoeless Joe. Food was cold. Next day went to Bob Evans for same price and much better. January 25, 2013
Rated 4.0 out of 5.0 by 5th Floor The benefits of your 5th floor are truly appreciated. For business trips it is a welcome break. January 16, 2013
Rated 4.0 out of 5.0 by Nice Staff We used our points to stay here for free and were treated like any other guest. The only problem we had was that our wake up call NEVER came. We had to go 80 MPH to get to the airport on time. I even checked twice to make sure the wake up call would take place but it didn't. Cool sports bar attached to the hotel. January 6, 2013
Rated 4.0 out of 5.0 by Upgrade I appreciate being located on your 5th floor, it is a great treat when traveling long distance on business. I also appreicate the fresh tube of toothpast in the room...Nice Touch! I'll see you after the Holidays. December 19, 2012
Rated 5.0 out of 5.0 by restaurant wait staff restaurant service very slow, need more servers to handle guests November 15, 2012
Rated 5.0 out of 5.0 by Great creature comforts It would be hard to imagine how our stay could've been any nicer. The room was well equipped for all of our creature comforts. The bed was without a doubt the most comfortable one ever. Even the pillows were a good quality. This is a great location for restaurants. You have a variety of good choices within walking distance if you like. The staff shines at this location. I felt they really did care. They were courteous and helpful whenever I talked to them. I recommend this place without reservation. Just great! November 8, 2012
Rated 2.0 out of 5.0 by Bed and decor The bed in the room was awful. It was saggy and wornout. I was very disappointed in the quality of this Crown Plaza. I would not stay here again unless they remodel. November 7, 2012
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