Rated 3.8 out of 5 by 143
Rated 3.0 out of 5.0 by John198212 Mediocre review during renovations
The hotel met my expectations for the most part except when it came to the renovations. There is not much that could be done, but the rates have not seemed to have changed despite the current works.
July 1, 2014
Rated 2.0 out of 5.0 by James204 Beds and pillows can be more comfortable
The room is nice with all amenities of a business-class hotel, but the sleep quality is poor. The pillows and beds are just too soft for my liking
Also, remodelling of the hotel is creating a lot of chaos as well
June 30, 2014
Rated 4.0 out of 5.0 by rpg143 Friend's Birthday Party
Suite, food and Club House Bistro were wonderful. The only problem encountered was the elevator.
Maybe after the construction everything will be excellent.
This is not our first event and I know that once construction is over, it will be perfect.
June 25, 2014
Rated 5.0 out of 5.0 by Sac BusTraveler Clean room
I'd stay again. Was undergoing remodel, but room was clean and staff was attentive.
June 23, 2014
Rated 1.0 out of 5.0 Poor servive and hotel mess!
I don't know what you want here. I don;t under stand this. I have said all I want to say about this visit I had to your hotel!
June 18, 2014
Rated 5.0 out of 5.0 by DuffXMan adequate room and service
The room was comfortable and the furniture was really adequate.
I was able to sleep enough even if I was jet lagged..
June 18, 2014
Rated 2.0 out of 5.0 by OJLee Good Staff, Horrendous atmosphere
Planned my wedding a year in advance and was notified that there would be minor renovations being done in the lobby. Day prior to my wedding, I did a hotel check and all I saw was massive demolition. Since it was the day before the wedding, there was nothing I could do. The staff tried to clean and put up more black drapes but nothing can really cover up the amount of construction that was being done. The lovely atrium with the koi pond flowing through the middle and the waterfall wall by the elevator was all gone. Looking out from the glass elevators and room windows, all that could be seen was scaffoldings and black drapes. To add insult to injury, the hotel felt that they did nothing wrong and would only provide a $100 deduction from my wedding venue bill.
Staff was great helping out as much as possible but hotel venue was definitely dreadful and avoid at all cost. If you don't mind strangers walking through your wedding, this could be a place where you want to spend one of the most memorable day of your life.
June 13, 2014
Rated 3.0 out of 5.0 by arich64 friendly staff, but short staffed
Great staff, but obvious the hotel this weekend was short staffed. The rooms were great, but hotel under construction, and very uncomfortable temperature in some rooms
June 12, 2014