Rated 3.9 out of 5 by 143
Rated 5.0 out of 5.0 by geoff34 Good and Restful Stay
My stay at this Crowne Plaza was excellent. After a couple of long days at the theme parks it was nice to come back to a comfortable bed and relaxing atmosphere.
November 25, 2012
Rated 4.0 out of 5.0 by Matus POOL
WE HAD A GREEAT TIME AT YOUR HOTEL ,THE STAFF WAS KIND BUT THE POOL WAS DIRTY,ALTOUGH WE ASKED TO THE PERSON AT THE FRONTDESK TO SEND A PERSON TO CLEAN IT,IT CONTINOUSE DIRTY.
November 9, 2012
Rated 5.0 out of 5.0 by Mark9 Comfortable
Great service, very nice experience, all the amenities very nice staff. Made a working weekend quite tolerable.
November 2, 2012
Rated 3.0 out of 5.0 by Kitkat21 Overall a nice place to stay
The shuttle hours to Disney are very convenient and helpful. Had a little glitch the first night and found someone's hair in the sheets when we turned the bed down to go to sleep. Had to wait half an hour for staff to bring fresh sheets and remade the bed ourselves. Rest of the week long stay was uneventful. Room was kept clean and the linen apparently got changed everyday even with the "save the linens" card posted on the door. Guess they were erring on the side of caution. It was funny having to request more than one coffee setup for the in room coffee and the mini fridge was very helpful. The only other comical thing was the major differences my friends and I had with the "perks" given to us when we joined the preferred member club. One of us got two bottles of water, another got drink cards for the bar and water, while another got complimentary breakfast cards and drinks, as well as water and some chocolates. Maybe someone needs to review that? We probably aren't the only ones who noticed disparities.
October 30, 2012
Rated 5.0 out of 5.0 by IcuNurse Exceptional Service and Comfort
Having stayed at the Crowne Plaza several times, I am always impressed with the exceptional service and the comfortable accommodations that provide the weary traveler a "home away from home." The breakfast buffet is always a convenient and tasty option for those wanting variety.
October 25, 2012
Rated 5.0 out of 5.0 by DisneyVacationer Fabulous Stay!
We used a groupon that included a night's stay in an executive room and breakfast the next morning. We booked this hotel because we were going to Disneyland. The California Grill was phenomenal as a restaurant. I had the club sandwich (the fries are amazing) and my sister had steak fajitas (also great). The resort fee included use of the shuttle, so for the two of us it was $14 which is way less than what we would have spent on cab fares! The buffet breakfast included an omelet and waffle station which was very yummy, and fresh. We had a fabulous stay!
The only downside was their valet parking attendant was very rude and not helpful to us when we checked in.
October 25, 2012
Rated 4.0 out of 5.0 by Lamb Great overall after first impression
My only unpleasant experience was checking in, going to room to find all the lights on and the tv blaring full blast
I thought someone was already in the room
I went back down and asked for another room
To find it too had all the lights on and tv blaring
Not a great impresssion
Several others also commented that this was strange and unsettling
I have never had a hotel do this before
Turn on a few lights but all of them?
It took me a awhile to relax from that experience
Loved the gym!!!!
My phone did not work and I got a quick response
October 25, 2012
Rated 3.0 out of 5.0 by Debbie541212 Nice Breakfast Buffet
Although I had made reservations a month in advance, when we arrived the clerk said he would see if there was a room available. We were suppose to be on the executive level but there were no rooms available so we had to be moved down a few floors.
The hotel is worn although it was clean. The breakfast that came with the price of the room was very good and made to order.
Our room was very hot and the thermostat was broken. The TV sound would not come on in the morning unless we unplugged the cable. Overall it was a fair experience.
October 24, 2012
Rated 5.0 out of 5.0 by Love4Nana Great Service
I really appreciated the Front Desk Staff who were always professional and helpful. Ronseneo at the Bell Desk was amazing! The beds were comfortable and the hot tub was a welcome relief. The only problem was the shuttle to Disneyland. As it serves several hotels and has no designated pickup point, it was dangerous getting picked up from the park and often a very long wait. We took a taxi after the first day.
October 21, 2012
Rated 5.0 out of 5.0 by steveinspfork Amazing full-service hotel!
We stayed here for 4 nights for a Disneyland trip. We arrived 3 hours before check-in time and were welcomed with a smile by front desk staff and they let us know our room was being serviced for check-in. We stored our luggage with the very kind Concierge desk and went to take the shuttle to Disneyland for the afternoon (which comes every 30 minutes like clockwork), As a Platinum Priority Club Member, we checked in later that evening and were given a room upgrade to the Executive 9th floor along with a full-buffet breakfast voucher for 1 each morning of our stay, free drink voucher, and complimentary valet parking pass. The king bed in our room was extremely comfortable and was a welcome sight after spending all day at Disney Parks. Our room had a fridge and the housekeeping staff left us complimentary bottled water on our second day there. Very clean hotel with a terrific pool and Jacuzzi area as well. The buffet breakfast was amazing with made-to-order omelettes and many other fresh foods to choose from. The resort fee is well worth it and the shuttle to Disney is on time, well run by a third-party contracted vendor which we enjoyed very much. There is a Target store right across the street which where we purchased snacks for our stay. Thanks Crowne Plaza staff for the amazing and memorable experience. We will be back again!
October 19, 2012
Rated 4.0 out of 5.0 by LauraCst nice stay
I would recommend. Very close to everything and the rooms were fairly large in size.
October 19, 2012
Rated 4.0 out of 5.0 comfortable bed, convenient location
It'd be great to have more options for food. Fitness Center is good.
October 17, 2012
Rated 5.0 out of 5.0 by ElaineRN WONDERFUL STAY!!
From the moment I walked into the foyer until I checked out, the experience was absolutely wonderful. I could not have asked for more from any of the staff or the comfort of my room. I bought a package from Walt Disney Travel, and as a "Disney Good Neighbor" hotel, my expectation was that it would be Disney quality. However, it exceeded all of my expectations.
Thank you to everyone at Crowne Plaza. It was an amazing visit!!
October 14, 2012
Rated 5.0 out of 5.0 by NinersBaBEE2012 Great Hotel...
This was my first stay at this hotel, but I would definitely go back upon a return visit to Anaheim for these reasons: 1) Great staff (esp. Janice at the front desk and the housekeeping service) throughout our stay; 2) Room was clean and had all of the amenities expected in a nice hotel room (i.e., hair dryer, fridge, iron, tv, etc.); 3) convenient location proximity to Disneyland where the 'complimentary' (paid for through resort fees) shuttle runs early in the morning until 1 a.m.; 4) convenient parking; 5) close to eateries and a target is across the street for any travel essentials; 6) very well kept hotel.
October 5, 2012
Rated 4.0 out of 5.0 by Samir73 Comfortable bed and friendly staff
My discomfort was I had a room on executive level and my room included bath robes and there were none in the room. Second thing was that the A/C was very inconsistent and the room was either too warm or too cold no matter how you set the thermostat. Third was that the wireless signal was beyong poor in my room which was on the 8th floor. Other than these items, beds were very comfortable and all staff were friendly.
October 3, 2012