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Rated 3.4 out of 5 by 56 reviewers.
Rated 5.0 out of 5.0 by New Delux room on nexly added 7th floor Due to a platinum upgrade I was able to stay 3 nights in a new Deluxe room. Crown Plaza Geneva just finished a huge renovation and added two new floors (7 and 8) to the building. The Deluxe rooms are on the 7th floor. Already the hallway looks very elegant and luxurious. When I entered the room I was overwhelmed by the space and design. There is a corner sofa with a good sized round table in one corner. The whole front of the room is a waste high window with a great view. The absolute highlight is the design of the bathroom. There is a sliding door to get into the bathroom and another sliding “window” in front of the bathroom sink. This door moves away the mirror and opens to the living room. Great to brush your teeth in the morning and enjoy the great view through the window or watch the Olympics on TV. There is no real desk to work on. The table though serves well as a replacement. I don’t work all day in hotel rooms anyway. Crown Plaza just installed a new TV system the week I was there. It is a very innovative and system but it is a bit slow. The TV station selection is OK. All Swiss-German stations are there but none of the main German channels like ARD and ZDF. The free internet connection is with 512kbit definitely to slow. I ordered breakfast to the room one morning. The food was very good and delivered on time. But as usual in Geneva the food is very expensive. The hotel staff is very nice and tries hard to make your stay perfect. They are still getting used to the new update and sometimes you feel that. Nothing to worry about though. I would recommend this hotel at any time. The renovation changed a lot to the good and this hotel is now our favorite place to stay when in Geneva.I was not able to see one of the new Executive rooms on the 8th floor. Unfortunately my companies travel policy doesn't allow us to book this category. February 11, 2014
Rated 3.0 out of 5.0 by Service for a Platinum Ambassador Member??? I have had the Platinum Ambassador status for the past years: every hotel, without exception, from the IHG group gives me a complimentary upgrade upon arrival: NOT the Crowne Plaza Geneva!! I will stay at one the Holiday Inn or Interconti in future, where I am always given a "special service" and treated as a special guest! The hotel has been through a major refurbishment, and looks great! Considering that I stayed at the hotel several times, during the building phase, I would have expected some special treatment: I was mistaken. Regards, David January 26, 2014
Rated 4.0 out of 5.0 by Pleasant modernized hotel Very nice and newly modernized hotel which is located close to the airport. Recent modernization is very good and the hotel is cozy. Room service is quick and the staff very friendly and welcoming. The only disadvantage is that this is a completely non-smoking hotel. Anyway, I would really recommend this hotel for a stay. January 25, 2014
Rated 5.0 out of 5.0 by Descent business hotel Ideally for business, this hotel was recently renovated. January 16, 2014
Rated 5.0 out of 5.0 by Memorable stay Very nice hotel, completely refurbished, modern reception, rooms are practical and comfortable, knowledgable staff Definitely will return when I come back to Geneva January 4, 2014
Rated 4.0 out of 5.0 by acceptable airport hotel Some airplanenoise. Hotel very stark. Restaurantclosedthenightwe were there, a Friday??? No one would say why it was closed. Tapas available in bar along with a $25 glass of scotch!!! Shower and hot water incomprehensible. Bed comfy, linens lovely.nice tea and coffee service in room. Breakfast of coffee and croissant in the lobby 12 Swiss francs!!! Convenient shuttle to airport. Staff knew very little about restaurants inarea and gave poor directions. Staff did know which bus to take into city. Average hotel but has potential. December 31, 2013
Rated 5.0 out of 5.0 by comfortable and clean Stayed here while attending a conference at Palexpo. Recently refurbished, rooms were small but clean and comfortable. Breakfasts were excellent and the staff pleasant and helpful with excellent english. They didn't mind when I tried out my French either!! The shuttle to the airport and/or Palexpo every 20 minutes made the whole experience seamless, while the free bus into central Geneva gave opportunity to view the city. December 28, 2013
Rated 4.0 out of 5.0 by Relaxing environment helpful staff coming from a warm climate it was very relaxing to have helpful staff that ensure the change in temperature was pleasant. excellent space to host meeting in your choice of settings. near to airport without the noise of a airport December 17, 2013
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