Rated 3.3 out of 5 by 49
Rated 5.0 out of 5.0 by Arayer Nice Hotel
- The hotel is under renovation but the new rooms are fabulous, the hotel will become in my opinion one of the most beautifull hotels in Geneva.
- A very good location
- Great staff
January 8, 2013
Rated 1.0 out of 5.0 by KevinB63 Positively the worst hotel experience I have ever had
I stay maybe 100 nights per year in hotels and this was the worst experience I have ever had. The hotel is under renovation and the lobby area smelled of powerful industrial adhesive. The gym was closed and a poor substitute set up elsewhere. I needed to do four hours of conference calls and the phones don't reach from the table by the bed to the desk, so I had to spend nearly 30 minutes with a manager and a technician to have a phone from a conference room brought in, which I had to return at midnight. The Internet runs at snails pace and is not fit for purpose. The room was a corner room where the building work was being done and was freezing cold. I did the calls in my overcoat whilst a heater was brought in. It proved totally inadequate and I got maybe three hours sleep shivering with cold. I could not wait to leave at 7am and get to the airport to warm up and escape the torture. Despite my complaints, the staff and the equipment seemed powerless to fix things in a hotel that should be closed until renovation is complete. Nice enough people, but hopelessly inadequate infrastructure. I will never stay in a Crowne Plaza again.
December 27, 2012
Rated 2.0 out of 5.0 by Lise78 Cold!!!!
I have stayed in Crown plazas in many places but never had a worse room! It was so cold that I had to sleep in my clothes and have 2 blankets on top and it was still cold! the heating was set on maximum in the room. The room in general wasn't very nice. I have never seen so many shades of brown!
December 13, 2012
Rated 1.0 out of 5.0 by TCD1 A Terrible Experience
My stay was absolutely terrible. The construction noise was unbearable from 8:00 a.m. to 6:00 p.m. The room was cold because the thermostat did not work. The carpet was totally worn through in places. This was one of my worst hotel stays in my 40 year career.
December 10, 2012
Rated 1.0 out of 5.0 by JDD2012 Construction ruins Stay
Arrived in Geneva from U.S. Impossible to take a nap or sleep in as there was construction all day long from 7:30 am to 18:00 pm. No offer of any relief from staff. They could have offered a few breakfast or a dinner to compensate for extremely loud construction.
Hotel could have warned visitors that daytime would be consumed by noise.
December 6, 2012
Rated 1.0 out of 5.0 by IlyaG Dire need of a renovation
The first and only time that I stayed in the hotel was 18 eyars ago. Nothing has changed. Same carpet, same beds, same TV's. etc. Disappointing.
December 5, 2012
Rated 1.0 out of 5.0 by Checo Hotel en Ginebra
Triestemente nos fue mal, ya que estaba en remodelación y había mucho ruido y como tripulación de vuelo , no pudimos descansar adecuadamente .
November 24, 2012
Rated 1.0 out of 5.0 by Sammy3 Horrible experience
We had reserved and paid for 5 rooms (3 for Nov 11th) and (2 for Nov 15th) for our family from the States to stay at a upscale hotel prior to returning to the States. It was awful. The hotel was under rennovation-- we weren't told ahead of time-- the hotel was OLD-- 10 years ago it was old -- why did we have to pay upscale prices for an old hotel that had pounding and work being done while we were guests? No heat-- people had to ask the front desk for heaters-- that is disgusting at a quality (supposedly) hotel like CP. AFter this experience, we won't be staying at another Crowne Plaza. IT WAS NOT GOOD AND SPOILED OUR LAST NIGHT IN SWITZERLAND after a great 10 days in other hotels in Switzerland.
November 23, 2012
Rated 5.0 out of 5.0 by Heezachan Great Place to Stay in Geneva
This was my first visit to Geneva and the Crowne Plaza offered friendly and fast service at check-in. The Receptionists were helpful with tips on sightseeing and how to travel around Geneva. They were also quick to point out shopping areas and recommended things to see. The location of the hotel is also very convenient. It is near the airport and there is a free shuttle transportation. The hotel is also near the bus stop for transportation around Geneva. Breakfast buffet was great and offered a large variety of foods. Marco Polo Bar was good for both dinner and lunch. Rooms were always clean and housekeeping was friendly. Overall great experience and highly recommended.
November 19, 2012
Rated 1.0 out of 5.0 by BabisBest69 Terrible stay
The hotel is under re-constraction and their is a terrible nose. The WiFi does not work on the third floor!!! Never again!!
October 29, 2012
Rated 1.0 out of 5.0 by Bruce55 Tired and over priced Hotel
First the rooms are very old in appearance. I stay at many hotels globally and this one is in much need of updates, stains on carpets, bathroom was not very clean and so on. Next the hotel management response to issues was not acceptable as my TV never worked at all the first night. The second night after two inquiries I was told that it was fixed to only have many of the channels freezing and again not working. Upon check out I mentioned I was not happy with the service in this area and it was met wth "I am sorry to hear that - have a good day". The hotel bar served food at a VERY high cost. A hamburger, fries, and drink was nearly $50 USD..........ridiculous.
For the price of this hotel it is simply just not meeting expectations. I WILL NOT / NEVER stay here again and I will ensure the organization I work for will not book this hotel again.
October 23, 2012