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Rated 4.2 out of 5 by 467 reviewers.
Rated 5.0 out of 5.0 by The Place to be in Glasgow An ideal place to stay while we were in Glasgow, easy access to all that was going on in the city, great breakfast and evening meal in the bar was very good. We liked the attentive staff as nothing was too much trouble for them. Great views over the River Clyde and the internal decoration was good. The only minus was paying for the car park. August 10, 2014
Rated 4.0 out of 5.0 by Commonwealth Games As always, a good safe hotel to stay in. After 3 weeks, the room began to feel a little bit "heavy". Some bright er colours would greatly help cheering up the room. With windows that do not open, a lot is expected from the airconditioning. This could have performed a lot better during the high heat levels experienced during the Games. I will use agqain, the swimming pool, staff and safe car parking make it an overall good stay. August 9, 2014
Rated 4.0 out of 5.0 by Nice and clean though food was not great Stayed here before and it was clean and modern. Food was not the best though July 25, 2014
Rated 4.0 out of 5.0 by Fine hotel in Glasgow The hotel looks rather fine (glass mirror walls reflecting general area), despite best efforts of the Commonwealth games to make the area look like a combined building site and prison camp!. The Games will soon be over and back to normal! Staff were attentive and very welcoming, and helped us with as many small queries as we threw at them, and a problem with the room lock was sorted immediately. The room was hot (from the weather), but the air-conditioning was too noisy to leave on for long, and far too noisy to sleep with... And like all hotels the bed was over soft and over-supplied with warm duvets. We slept fitfully on top of the sheets. Restaurant was good: breakfast was OK - not as varied and interesting as the Crowne Plaza Crawley - but the evening meals were good. We used the "2 dine for £35 incl. glass of wine" option and were impressed,and the a-la-carte was improved by the complementary 20%-off voucher. July 22, 2014
Rated 5.0 out of 5.0 by Great Location, Great view Loved it. It's a great area of town to go for a walk and the science center across the road is well worth a visit. Superb Breakfast as well July 17, 2014
Rated 5.0 out of 5.0 Stay at the Crowne Plaza. My wife,my son and his girlfriend all enjoyed our brief stay at the Crowne Plaza in Glasgow. The staff very exceptionally friendly and did everything to make our stay as pleasant as possible. July 17, 2014
Rated 4.0 out of 5.0 Lovely view, fabulous breakfast Another lovely stay at Crowne Plaza. We had a lovely view from our room and were very comfortable during our stay. On returning home I realised we had booked into a king room but stayed in a double not sure what difference this would have made to our stay as we had a lovely time. We did notice a few stains on the room carpet but other than that it was fabulous. The Crowne Plaza is in a great location and staff are very friendly. We would not hesitate to book again July 14, 2014
Rated 5.0 out of 5.0 by Excellent as always Once again, an excellent stay. Staff fantastic and helpful July 13, 2014
Rated 5.0 out of 5.0 by Lovely hotel Lovely stay at the Crowne Plaza, comfortable beds,great shower, lovely large fluffy towels and good quality toiletries. Very comfortable night, absolutely no noise at all, which is a boost when you're a light sleeper. July 12, 2014
Rated 4.0 out of 5.0 by Food and staff great Stayed here overnight, wish it had been a week. Food was great with a fantastic choice. Staff were very attentive. I advised the breakfast waitress that I wasn't keen on their coffee and asked for a sachet of coffee and some hot water but she went one step better and got a fresh coffee from the machine in the bar area. Overall a great stay and we will be back to this hotel before long. I had booked via the internet through the website which stated best rates, we booked the dinner bed and breakfast option. On arrival I found that the hotel had on offer a dinner deal including wine, albeit a different menu which would have been a small saving. I queried this on arrival for dinner and dining staff immediately offered to change things round so that I would receive the offer. I declined as we had seen the menu and decided on our meal. I brought it up again at check-out and staff waived the parking fee. Great service July 10, 2014
Rated 5.0 out of 5.0 by First Stay First time I've stopped in this hotel and a Crowne Plaza and I wasn't disappointed. The staff were very friendly and attentive and a warm welcome was provided, prompt check in & check out The hotel didn't appear to be that busy the night I stayed so maybe a reason for the speed of service but I'm not complaining. Will stop here again, good location and a very good breakfast to start the day. July 8, 2014
Rated 5.0 out of 5.0 by Excellent hotel Good quality exec rooms with plenty of amenities.friendly service. Excellent views from higher floors. Taxis easily available from outside hotel. Well stocked Executive Club. Very good IHG Plat recognition. One of the best CP I have been to in UK. Recommended. July 7, 2014
Rated 3.0 out of 5.0 Customer Service Let down We arrived at 3 :15 pm and the room was not ready as the hotel was busy. We were told it would be take about 15 minutes so while we waited we could have a free drink at the bar and when the room was ready we would be notified. 45 minutes later we still had not heard anything so I went back to the check-in desk. I found that our room had been ready for a while as our room passes were sitting there for pick up. On entering our room we found that our bags had not been brought up, so I rang customer services. The hotel staff member who delivered our luggage to our room prattled on about service and basically waited to I gave them a tip. Our room was on the club floor so we decided to go to the Executive Lounge. As the check-in staff had not inform us to its location I looked around the room for the Hotel information booklet but was unable to find one, so had to contact the front desk for the information. The Lounge itself would have been fine had it not been so tiny. It is the smallest lounge by far that I have come across . It felt uncomfortable and quashed, as a lot of people had to stand due to the size of the room and lack of seating. July 4, 2014
Rated 5.0 out of 5.0 by Great place to stay Friendly, caring staff, nice attention to detail. Would definitely go back July 4, 2014
Rated 5.0 out of 5.0 Best Place in Glasgow Whenever I can get in, I always stay at the CP Glasgow The re-furb for the Games has been excellent. The staff are relly friendly and helpful and will go out of tehir way to help you - I know a lot of people will say that, but it is true of the CP Glasgow. its the media base for the Games and some work is still going on - dont be put off, its really unintrusive! The food is good, bar welcoming and staff, as I say, really helpful What else do you need ? - Wifi works fine, a little expensive but it works Kevin in the Lounge is Ace and Catherine on Front Desk, exceptional! All in all, highly recommended. July 1, 2014
Rated 5.0 out of 5.0 by Crowne Plaza Glasgow I have stayed here before and it is always warm friendly and comfortable. As my daughter and I were going to the Robbie Williams concert at the Hydro this hotel was ideal as it is next door, it is also easy to access the centre of Glasgow as it is near a tube station and there are also plenty of taxis on standby but on a nice day it would only take around half an hour to walk into the centre along the walkway by the river. It will be very busy if you are thinking of going this month due to Glasgow holding the Commonwealth Games but if you do manage to allocate yourself a room you won't be disappointed especially with the breakfast on offer! July 1, 2014
Rated 4.0 out of 5.0 by Booked for convenience of SSE Hydro All staff were lovely from Reception to leisure club staff. The Gentleman on concierge was so helpful and escorted myself and my daughter to a taxi outside. Room and bathroom was lovely. The panoramic lift is amazing. I booked the Hotel because I was going to the Hydro and didn't want to walk too far after the concert with my Daughter I felt very safe staying here with it just being us we we're put on the 4th floor our room was in the middle of the corridor. June 30, 2014
Rated 5.0 out of 5.0 by Excellent Hotel, staff and amenities We stayed for two nights. The wife is disabled and uses a wheelchair. The staff were fantastic in helping and assisting with our requirements, helpful and always available. The hotel amenities were great for a relaxing stay. shops and attractions are all within easy reach and walking distance. Anything further afield was accessible via Taxi, again always one available Food was good and plentiful Highly recommended June 30, 2014
Rated 5.0 out of 5.0 by excellent service and location My mum and I were in Glasgow for a concert at the Hydro, and picked Crowne Plaza due to its location. Everything about the hotel exceeded my expectations. Checking in was quick, easy and very informative. The room had a fantastic view of the SECC and Hydro, was modern, clean and well equipped. Will definitely book a room here again! June 30, 2014
Rated 2.0 out of 5.0 by Need to try harder Reception staff very helpful, but room tired and in need of early refurbishment. Pillows particularly uncomfortable with no alternatives available. Food very average, but bar staff friendly and helpful. Overall not one to write home about. June 30, 2014
Rated 5.0 out of 5.0 by excellent hotel in good setting friendly efficient staff excellent room good bar service swimming pool and environs all fine would use again June 30, 2014
Rated 5.0 out of 5.0 by Great Hotel, Great Location Friendly efficient staff to welcome you and great views over the Clyde from the room. Bedroom was spacious and comfortable. Good ambience in the bar area. Parking charges were reasonable for overnight Highly recommended June 30, 2014
Rated 5.0 out of 5.0 by Very nice Stayed for two nights whilst visiting for business. Hotel is very well located. Close enough to the city to be convenient but far enough away to be peaceful. Also lots of history within walking distance including the old dry docks which are next to newer things such as the tower and science museum. Great to have a club lounge too. Although it is on the small side it wasn't too busy when I was there. As always in a club lounge great finger food and drinks. Breakfast was great too. All in all a wonderful stay and will definitely book here again when I need to visit in future. June 30, 2014
Rated 4.0 out of 5.0 by Nice stay I was here for a couple of days on business and the stay was very good with very friendly and helpful staff - would stay here again June 30, 2014
Rated 2.0 out of 5.0 by Staff had eye off the ball In the run up to the games I think that the staff have taken their eye off the ball. Coming down to breakfast was quite shocking, the mess and lack of staff was disappointing - simply too many mistakes for a quality hotel. June 30, 2014
Rated 4.0 out of 5.0 by Good stay Great place to stay for Glasgow,one draw back is the club lounge is a bit small, staff great couldn't be more helpful. June 26, 2014
Rated 5.0 out of 5.0 by Security Having just returned from our stay at the crown plaza I would like to point out the lag of security. We'll myself my husband and our friends were having our breakfast my friends bag was stolen right in front off our eyes.the said gentleman who stole the bag was seen by myself and serveral members of staff he sat atthe table across from us was not asked if he was eating or not which I have to point out he had no breakfast . We were there in a large group all talking about our weekend .he must have noticed we were not paying any notice of him.another member of our group had words with the said man the previous night Also staff members recall seeing him earlier in the morning mixing in with a group of tourists.why was he allowed to wander in and out the hotel without being need to get a better system in so this does not happen again .my friend lost all her precious photos of her grandchildren that were in her phone her purse and lots more.need some kind of apology June 26, 2014
Rated 5.0 out of 5.0 by Once Again a Great stay Having stayed in this Hotel several times previously this stay was just like all others, with everything from check in and Reception staff to Room Service, Bar staff and Club Lounge staff all providing a comfortable and pleasurable stay, What makes this hotel stand out from the many others I use with traveling so much on business is the warm and personalised welcome and feeling you get from all working in the crown Plaza. Special thank you to Becky in the Club Lounge for several nights hospitality with a smile and I was even treated to a drink with / from the GM Dominik which again made this stay feel very personalised and comfortable. Thanks to all for making my stay another warm, welcome and comfortable. June 26, 2014
Rated 4.0 out of 5.0 by Check-in stopped it being excellent My second visit in 4 days and unfortunately was disappointed with the service at check-in. I appreciate that check-in can be a busy time and am always the first to appreciate how busy this can be. However, I was extremely disappointed to be ignored by 2 members of staff who were doing something else whilst I waited for them to then serve someone else when they arrived. Luckily this is not the service I am used to at your hotels, so did not let this upset the rest of my staff. Everything else was excellent as usual. June 25, 2014
Rated 3.0 out of 5.0 by Not as good as last time! We have stayed at the hotel on numerous occasions and have always enjoyed the experience. My wife and I arrived at 12.30pm to check in only to be told that there were no rooms available as many of the guests from the night before had been late in checking out. This was not my problem. We were meeting friends for lunch and my wife wanted to change clothes having taken the train to Glasgow from Aviemore that morning. The receptionist was very helpful and tried to explain the situation and after 20 minutes we had our room - but we were late for lunch as a result! So my feedback to the hotel is.....plan your occupation schedules more effectively. Personally, I have no time for those who chose to check out late and disregard others coming in behind them. But why I am surprised as we live in a world of very selfish people? More concern for your fellow humans does not start or end at donating to Charities and I have some sympathy with the hotel here. But please guys, get those schedules or customer communications working for you. Happy to act as the enforcer!! June 25, 2014
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