Crowne Plaza Lombard Downers Grove

Hotel Front Desk: 1-630-6296000

Hotel Fax: 1-630-6290025

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Chicago International OHare Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM North East l

- Leaving Airport I294 South to 88 West (Aurora) exit Highland Avenue North turn left on to Roosevelt Rd two miles on right at Finley Road and Roosevelt

Midway Airport (MDW)

- Distance from hotel: 25 MI/ 40.23 KM South l

- I 55 South (St. Louis) to I 355 North exit Roosevelt Road and turn right hotel 1/4 mile on left at Roosevelt and Finley Rd.

Lombard Metra Station

- Distance from hotel: 2 MI/ 3.22 KM South West

- Roosevelt Road east to Main Street. Turn Left (North) on Main Street. Approximately 2 miles on left. Station is open to purchase tickets

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- Car Parking Available

- Complimentary Daily Self-Parking

- Complimentary self parking available. RV and motorcoach parking available.

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Hotel Highlights

4 Floors; 119 guest rooms; 100% smoke free hotel; Wired and Wireless High speed internet; refrigerators in all rooms; lap top size safes; 24 hr business center, 24 hr fitness center; indoor pool; 32" wall mounted LCD HD TV's; complimentary shuttle; fuel efficient guest transportation; award winning on site restaurant; conveniently located in the heart of DuPage county, just off of I-355 and I-88.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 148 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars



September 03, 2014


We used this hotel for a weekend basketball tournament in Glendale Heights and Lombard area. Our group, but more specifically our family, enjoyed our stay in this hotel because it is new, clean and very nicely-designed. It has all the amenities we need. The staff were very friendly and responsive to all our needs and inquiries. My only concern is that the breakfast did not include any bread which should be pretty standard, but just the same the food was good in terms of quality and quantity. I would highly recommend this hotel to others.

Posted byHotelStaff
September 09, 2014
Thank you very much for your feedback regarding your stay with us. We are big basketball fans here and hope you can stay with us again in the near future. Please contact me directly if I can help you again. Thanks again for your input.
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Awesome hotel


September 03, 2014

I will definitely recommend this hotel to anyone who would like to have a wonderful vacation. Awesome service, Comfortable bed, pillows and blanket are all fresh, Bathroom showers are amazing , Breakfast is a plus, never expect to have a good breakfast on this hotel, I love the coffee too. I don't have to go to starbucks to get my macchiato..

Posted byHotelStaff
September 08, 2014
Thank you so much for taking the time to review our Hotel. I am glad you enjoyed our breakfast too. I hope you can stay with us again in the near future.
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Rough Stay


August 27, 2014


I have stayed at this hotel before. I returned because I was pleased with my previous visit. Unfortunately, this time was rough! The light over the sink in the bathroom was burned out. The water in the bathtub would not drain adequately, thus each shower ended with my feet submerged under about 5" of water. The WiFi in my room was not working. Finally, on my last day, when I was looking forward to finally just getting out of there, I turned on the floor lamp only to have the switch fall off in my hand! I don't believe this to be characteristic of this hotel, because my previous stay was great. But I will definitely take these issues into consideration when choosing a hotel the next time I'm in the area.

Posted byHotelStaff
September 02, 2014
Thank you for taking the time tyo review our hotel. I apolgize for any problems you had during your stay. I will personally go over them with our staff immediately. It is our goal to be perfect and comments like yours will help us get there. I hope we can win back your patronage. If I can ever help with future reservations I would be glad to do so.
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Poor Wifi and dirty gym


August 27, 2014

I have stayed here for a combined 20 days or so this summer and have only seen towels and cleaning whipes in the gym twice. I have asked the front desk to send some down but this does not seem to help. Also, the wifi never seems to work well in any of the rooms I have stayed in. It will work fine for about 5-10 minutes then you will lose signal.

Posted byHotelStaff
September 02, 2014
Thank you for taking the time to review our Hotel. I apologize for the WIFI problems you experienced. If you are ever back in our area i would be glad to personally help you with reservations. It is our goal to be perfect and comments like yours will help us get there!
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