Rated 4.4 out of 5 by 68
Rated 5.0 out of 5.0 by Aisha171 As close to home as I could get...
The room was gorgeous. The view wasn't that great, as it overlooked the rooftops/pool area, but I was more than comfortable. There was a nice couch, beautiful table where I could work, with a flat screen. I travel a lot and coming back to this room was as if I was coming home. The staff was great -- especially the front desk. They remembered my name, were super polite, and always asked if they could get me something -- a soda, coffee, tea... The servers at the restaurant were pretty great too. When you travel a lot for work, familiarity, even among those who do not know you well, is great. The bathroom was nice and clean. The bed was very comfortable and the pillows were amazing. I am definitely staying again when around Glen Ellyn/Downer's Grove.
November 27, 2013
Rated 3.0 out of 5.0 by Wheaton14 Room Location
We were not pleased to be located across from the laundry room as your employees had their door open and played music and talked loud in the hallway as they went in and out.
November 18, 2013
Rated 5.0 out of 5.0 by indy1911 Perhaps favorite IHG property in Chicagoland
I have stayed at this facility on multiple occasions and have always been impressed with all aspects of my stay. The hotel was recently gutted and rebuilt (within the past years) as a Crowne Plaza (I think it was a standard Holiday Inn Express, or maybe a Select, prior to the renovation). The staff has always been exceptionally friendly, the rooms are fantastic, and the restaurant is really good. It is my go-to hotel when traveling on business. Only reason I would consider not staying here with family is that my kids (and my wallet) love the free breakfast I can get at nearby HIEs.
November 17, 2013