Crowne Plaza Lombard Downers Grove

Hotel Front Desk: 1-630-6296000

Hotel Fax: 1-630-6290025

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Chicago International OHare Airport (ORD)

- Distance from hotel: 17 MI/ 27.36 KM North East l

- Leaving Airport I294 South to 88 West (Aurora) exit Highland Avenue North turn left on to Roosevelt Rd two miles on right at Finley Road and Roosevelt

Midway Airport (MDW)

- Distance from hotel: 25 MI/ 40.23 KM South l

- I 55 South (St. Louis) to I 355 North exit Roosevelt Road and turn right hotel 1/4 mile on left at Roosevelt and Finley Rd.

Lombard Metra Station

- Distance from hotel: 2 MI/ 3.22 KM South West

- Roosevelt Road east to Main Street. Turn Left (North) on Main Street. Approximately 2 miles on left. Station is open to purchase tickets

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- Car Parking Available

- Complimentary Daily Self-Parking

- Complimentary self parking available. RV and motorcoach parking available.

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Hotel Highlights

4 Floors; 119 guest rooms; 100% smoke free hotel; Wired and Wireless High speed internet; refrigerators in all rooms; lap top size safes; 24 hr business center, 24 hr fitness center; indoor pool; 32" wall mounted LCD HD TV's; complimentary shuttle; fuel efficient guest transportation; award winning on site restaurant; conveniently located in the heart of DuPage county, just off of I-355 and I-88.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 159 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Clean room


September 26, 2014


We enjoyed our stay, the service we received we great. everyone we encountered served us well. The service was outstanding.

Posted byHotelStaff
September 29, 2014
Thank you for choosing our Hotel, we really appreciate your input! We take a lot of pride in our service and I am glad you enjoyed your stay!
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Disappointed response to an issue


September 23, 2014

I want to start by admitting this may be a great option if you NEED to be off Finley road in Lombard/Glen Ellyn area. The front staff was super, Dee and others were very nice. The room was clean. My problem came when I left out money on my clothing dresser , next to a book, to be sure I had cash to tip upon checkout the next day. Upon returning to our room, we noticed the money missing. I do not think, unless clearly marked, housekeeping should assume money is theirs unless the guest has checked out or , as mentioned, it is clearly marked. I called and was put in the General Manager's voicemail. The following day, the GM called me and insulted me by being rude. He said they "cater to a corporate guest who often prefer to tip daily" and was verbally condescending while speaking. He mentioned that he was (sarcastically) sorry I was offended and if I was so upset, he could have the housekeeper return the money to me. He was sure to mention that they had no intention of changing anything because most people were fine with their policies. I was offended greatly. I simply was questioning if it was an accident that she took it or if she wasn't aware that she should NOT take it until clear to do so. We travel WEEKLY all over the world. I have NEVER had someone take money unless in an envelope with their name or I have checked out. So, it is not standard policy chain-wide or with other chains either, as far as I know.

Posted byHotelStaff
September 26, 2014
Thanks for your feedback with comments from our guests we hope to continue our Torchbearer Status! we are proud that for the third year in a row we will receive The Quality of Excellence Award from IHG.
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Great Service


September 22, 2014


Hotels is a good place to stay, i will recommend this to all my friends and co-workers

Posted byHotelStaff
September 24, 2014
Thank you very much for staying with us and for reviewing our property. We really appreciate your input and your patronage. If we can ever help out yourself or your friends we would be glasd to do so!
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Comfortable convenience


September 21, 2014


Close to Morton Arboretum and other amenities. Does not include breakfast. Courteous staff and hotel personnel made it a decent place to stay

Posted byHotelStaff
September 24, 2014
Thank you for taking the time to review our property. We truly appreciate your feedback. We do offer rates including breakfast! If you are ever back in our area I hope we can help you again! Thanks again for your business!
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