Crowne Plaza Grand Rapids - Airport

Hotel Front Desk: 1-616-9571770

Hotel Fax: 1-616-9570629

Hotel Email: info@crowneplazagr.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Gerald R. Ford International (GRR)

- Distance from hotel: 3.5 MI/ 5.63 KM North East l

- Complimentary shuttle available

- Exit the airport. Merge onto Patterson. At Patterson & 28th Street, turn right(east). Hotel will be approximately a 1/2 mile on 28th Street on the right side of road. Enter hotel by turning right on Foremost Drive and then left into the hotel.

Train
Amtrak

- Distance from hotel: 12 MI/ 19.31 KM West

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- Car Parking Available

- Complimentary Daily Self-Parking

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.8

based on 222 reviews
75%
Recommend This Property
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Ratings Breakdown

222reviews

  • 5 Stars
    89
  • 4 Stars
    55
  • 3 Stars
    36
  • 2 Stars
    24
  • 1 Stars
    18

Friendly staff and nice, comfortable room

By

February 26, 2015

My stay at the Crowne Plaza was very nice. Staff was friendly and efficient, room was very nice with a huge comfortable bed. The only problem I had was having to go back down to the lobby upon returning to the hotel after my night out due to the fact that my room key was not working.

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Great Place to stay.

By

February 25, 2015

club

Very nice clean hotel, very friendly staff as well..

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clean and quiet room

By

February 25, 2015

Was at the hotel for a conference. The room was clean and quiet.

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average bed and service could have been better

By

February 19, 2015

Normally I would have said that this would be a nice hotel to return to, however, the problem that I encountered could have been avoided at check in and we had to bring the problem to the hotel staff.. We were placed on a floor that was full of a childrens hockey tournament and we were the only ones on that floor that shouldnt have been there, children were running up and down the hall at 1am, playing hockey in the hall. the parents were in the lobby socializing while there children were being inconsiderate to other hotel guests, not once did i see any staff telling them to be more considerate to other guest, we had to go to the front desk at 1 am to ask to be moved, if they would have given us a room away from others to begin with this wouldnt have been an issue. the bed was so-so. for the price you pay for the room you expect the bed to be as comfortable as your own bed but its not.

Posted by HotelStaff
February 24, 2015
Dear visiterfromoutoftown, Thank you for taking the time to review your stay. We are concerned about your review and would like to open conversation with you via email. If you could follow up with us at stay[at]crowneplazagr[dot]com, we would appreciate your time. Thank you again for your honest review. We hope you will give us another chance to show you what improvements we have done since your past stay. Best, Christine Vo Sales/Catering Assistant & Social Media Coordinator
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