Crowne Plaza Grand Rapids - Airport

Hotel Front Desk: 1-616-9571770

Hotel Fax: 1-616-9570629

Hotel Email: info@crowneplazagr.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Gerald R. Ford International (GRR)

- Distance from hotel: 3.5 MI/ 5.63 KM North East l

- Exit the airport. Merge onto Patterson. At Patterson & 28th Street, turn right(east). Hotel will be approximately a 1/2 mile on 28th Street on the right side of road. Enter hotel by turning right on Foremost Drive and then left into the hotel.

Train
Amtrak

- Distance from hotel: 12 MI/ 19.31 KM West

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

The Crowne Plaza® hotel is "the Place to Meet" in Grand Rapids, Michigan. Our hotel's facilities offer flexible space for 600 people, have state-of-the-art equipment and free Internet access.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 166 reviews
74%
Recommend This Property
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Ratings Breakdown

166reviews

  • 5 Stars
    62
  • 4 Stars
    40
  • 3 Stars
    30
  • 2 Stars
    19
  • 1 Stars
    15

Good place to star

By

October 27, 2014

Great location and quiet rooms. Cleaning staff needs to focus on the bathrooms a little more as the shower was a little dirty. Overall, besides that it was a good place to stay.

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Could have been a little better

By

October 24, 2014

club

First off, the Hallways had smelled like someone had been smoking. When I went to sit on the bed it seems as if it cracked an lopped over. Breakfast was not for everyone. Although it was nice to have special treatment, but I feel everyone should at least get free breakfast.

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Service

By

October 24, 2014

club

When a property has a convention at your establishment you should have extra staff in lounge! The amount of people trying to get any type of service was very poor. The individual could not keep up with the demand. Which reflects back on management and staffing!

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Great crew on an aging ship

By

October 24, 2014

In terms of price paid, the Crowne Plaza would have been a bargain in comparison to lesser hotel chains in the area, given its more abundant amenities. But small but irritating problems (sluggish elevator and door keycards that repeatedly failed) marred the visit. The rooms are clean but the interiors are somewhat dated and aging. While the hotel accepts pets, the reception leaves a pet owner feeling somewhat unwelcome. The place is sprawling and can be noisy when school groups (sports teams and such) are also staying overnight. The hotel offers meeting space and events facilities which means that their mission includes more than just accommodating overnight guests. Oddly the hardest thing to do is get there by car: the signage and directional signage might as well be nonexistent: one can see the hotel from the primary road (28th Street) but it is not clear how to get to the hotel - and the hotel's name itself is visible only after one has passed the access road. Staff: the staff are upbeat, friendly and accommodating, and probably overworked. The problem for them is that the facility is simply in need of drastic updating.

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