Crowne Plaza Grand Rapids - Airport

Hotel Front Desk: 1-616-9571770

Hotel Fax: 1-616-9570629

Hotel Email: info@crowneplazagr.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Train
Amtrak

- Distance from hotel: 12 MI/ 19.31 KM West

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- Car Parking Available

- Complimentary Daily Self-Parking

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Hotel Highlights

The Crowne Plaza® hotel is "the Place to Meet" in Grand Rapids, Michigan. Our hotel's facilities offer flexible space for 600 people, have state-of-the-art equipment and free Internet access.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.7

based on 176 reviews
75%
Recommend This Property
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Ratings Breakdown

176reviews

  • 5 Stars
    69
  • 4 Stars
    41
  • 3 Stars
    31
  • 2 Stars
    20
  • 1 Stars
    15

Beautiful property, spacious, nice room upgrade.

By

2014 十一月 25

platinumelite

Very nice hotel. The room upgrade was welcome and appreciated. Upon departure, and after loading my luggage and starting my vehicle (Lot's of snow - Bad cold snap), the front desk attendant gave me a coupon for breakfast in the restaurant to save me hassle of returning to the concierge floor.

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Lugar Calido

By

2014 十一月 24

Excelente lugar, muy calido para las temperaturas exteriores

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Great Crown Plaza Service and Room

By

2014 十一月 17

platinumelite

Room was what you expect at a Crowne Plaza which includes:
1. Comfortable Bed
2. Nice décor
3. Sleep kit
4. Overall great night's stay

Staff was on top of it and had a generally good guest service attitude. Ran into one person at the pool area that didn't fit the Crown Plaza brand, however everyone has a bad day once in a while.

Recommend hotel and highly recommend the brand.

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Hotel was great Staff was below average.

By

2014 十一月 10

Have stayed here on many occasions for business and the room and amenities have been great. The staff at this hotel though has fallen short of my expectations. It has me thinking if I should try another hotel in the area when I am there next time. Usually when I check into an IHG property I am greeted as a member and offered a gift, which I usually take the points. This time I was not. And not only that I normally get access to the Concierge Room and was not notified about it this time. So I asked and the guy seemed put out and went and asked someone else. Then confirmed that I did and said he didn't offer because he had my rewards account marked as inactive???? Then this was the third time in a row I have stayed here and they have charged the wrong credit card for my bill. I am not sure why they can't figure this out as I inform them everytime at check-in which card to charge.

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