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Rated 4.2 out of 5 by 92 reviewers.
Rated 4.0 out of 5.0 by Clean, confortable, adequate. Clean hotel. Quiet room - I stayed on the 5th floor. Front desk staff didn't fulfill my last request - which was that my receipt be emailed to me. Breakfast in the lobby is NOT complimentary. Very disappointing since I am a rewards member and most other hotels offer this service free of charge. Everything else met expectations. When I checked in, the alarm clock in the room next door was continually going off. The front desk responded within several minutes. August 22, 2014
Rated 4.0 out of 5.0 by Clean room, great staff Hotel General Manager makes a point to greet me by name everytime I check in to this hotel and makes me feel quite at home and comfortable while I'm on long business trips. August 21, 2014
Rated 3.0 out of 5.0 by Great Lobby - Rooms Beginning to Need Updating It has been quite a while since I checked into a hotel room that had a bottle of water on the desk with a tag that said that if the bottle of water was consumed, a $4.00 charge would be added to my bill. I thought those went away last century! And besides there was a vending machine two doors down where you could get a bottle of water for $1.00 (albeit small). The view from my 4th floor window overlooked the huge flat roof of whatever was underneath (probably Ruth's Chris). Unfortunately the rooms were not nearly as nice as the lobby. I did not get a good feeling when I went out the back exit & several unsavory characters wanted to get in (they did not have a key for the door). Two of the four were definitely "on the game" and not very high class at that! I would not return, primarily because of the somewhat seedy area behind the hotel. I can;t complain about anything else really because I had a special rate & I guess you get what you pay for. Not up to the standard of the Crowne Plaza in downtown Charlotte which is the only other in this chain that I have stayed in. August 21, 2014
Rated 5.0 out of 5.0 by Staff Very cordial staff. They were attentative to my needs and solved any issues quickly. August 21, 2014
Rated 5.0 out of 5.0 by Nice Stay in a Modern Hotel Stayed 2 nights and had a good experience. Clean/ modern hotel with a friendly staff August 19, 2014
Rated 5.0 out of 5.0 by Great place to stay! We were taking our child to college for the lst time and not sure how far we would get before stopping for the night. this is a wonderful property: easy access off the highway, great staff, who are accommodating, friendly and helpful. We stayed here on the return trip as well, and will definitely make this the "regular" half way stop for future trips. August 17, 2014
Rated 1.0 out of 5.0 by 6th Floor Noise Concerns As indicated, I have a low noise tolerance for sleeping. In future I will indicate this to the staff. I have indicated this to other IHG hotels and they have accommodated my wishes. August 15, 2014
Rated 4.0 out of 5.0 by Nice Stay in Greenville Very nice hotel. Ruth's Chris for room service is fantastic. August 13, 2014
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