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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 263 reviews
91%
Recommend This Property

Ratings Breakdown

263reviews

  • 5 Stars
    178
  • 4 Stars
    50
  • 3 Stars
    16
  • 2 Stars
    16
  • 1 Stars
    3

Great stay

By

August 05, 2015

club

We stayed here for 3 nights. It's a very comfortable and clean hotel with a convenient location that is a short drive to several areas in Greenville. Only issue was a loud clanging noise during the middle of the day on our last day. Someone was either hitting the weights really hard or there was a maintenance project going on. Overall, a great stay.

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Weekend Getaway

By

August 04, 2015

club

This is a nice hotel in a good location and easy access to local malls and entertainment. The only issue we had was with the breakfast buffet. The eggs did not taste real, the bacon was greasy and the grits were not to our taste. Overall, we enjoyed our stay.
Thank you

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Comfortable bed and great service

By

August 04, 2015

club

Great value and great work space. Service was out of this world.

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BEWARE NO CONCIERGE ROOM

By

August 03, 2015

platinumelite

Except for one gentleman (a Manager type), staff attitude was not especially good.

Towels were nice. Shower head was poor, not usual IHG quality.

Maid did not clean room on one occasion when requested.

I was not recognized as an elite member (Platinum) and offered a choice of points or gift bag.

Posted byHotelStaff
August 05, 2015
Thank you for taking time to share your experience about your recent stay with us . I sincerely apologize that the hotel did not live up to your expectations. I have discussed your comments with our property IHG Rewards loyalty champion to help reinforcement with that staff the importance of recognizing our IHG Rewards members . If you are in Greenville in the future please allow us the us opportunity to show you that our team is capable of providing you with a comfortable and productive hotel experience. Thank you for your comments and thank you for your business
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Clean and comfortable room. Well pampered.

By

July 31, 2015

club

The Hotel Staff was helpful and courteous. My special accommodation needs were met without appearing to be a chore. The room was exceptional and I was able to relax and enjoy my stay.

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Great Restaurant

By

July 31, 2015

platinumelite

One of the few hotels that has a top notched restaurant as part of the property. Hotel staff is friendly.

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Good spot for overnight stop

By

July 31, 2015

We were just passing through and would have liked to stay longer. Nice hotel. Everything, both common areas and guest rooms, is recently renovated with all the expected amenities of a Crown Plaza brand location, despite a smaller real estate footprint than a normal Crown Plaza.

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Shania Twain Concert

By

July 30, 2015

Great stay, fabulous staff, great room, one minor issue but hotel staff was all over it and it was corrected. Little disappointed in that being IHG that a free breakfast and free internet was not available. Kills me to pay crazy price for one night on Wifi. Overall still give it 5 stars!

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Good Stay

By

July 30, 2015

Was here for business. Stayed 9 days. Not as "extended stay" friendly as I need. No microwaves in the rooms, although available in the basement inside of the laundry room. Also have to pay for a good cup of coffee! If you're looking for breakfast to be included in your rate, it's not.!

Overall a very comfortable, clean and well cared for property. Customer service was good. Interesting thing---the hotel's deodorizer smells like men's cologne. Although very nice, the décor seems a bit more masculine.

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Just A Nice Hotel

By

July 29, 2015

club

A very nice stay in the Greenville area! The service of the staff, convience of location, and comfort level, make the stay worthwhile. It is just a really nice hotel to stay at.

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Great Stay !

By

July 29, 2015

platinumelite

Staff was very professional. Breakfast staff/waitress was very nice as well.

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Great Stay

By

July 14, 2015

club

This was a wonderful hotel, at a great location, and with a very comfortable room.

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