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Rated 4.4 out of 5 by 74 reviewers.
Rated 4.0 out of 5.0 by 会员服务不够便捷 今天想要提的意见是个人认为会员的价值体验不了,积分不能随时告知,积分兑换房间的步骤不人性化,手续繁杂,建议可以尽量简化,设立会员人工服务,可以通过电话申请即实现积分兑换房间,希望能够多听取客户意见,留住长期客户。 July 14, 2014
Rated 4.0 out of 5.0 by 前台接待应有所提高 作为一个经常入住你们酒店的客户来说,对于大堂吧和游泳馆的服务都十分满意,唯有对你们前台接待人员比较不满意,接电话态度生硬,答非所问,对客户非常不信任,体现不了会员的优越性。睡眠质量一般,除非是套房,其他房间的隔音效果很一般,早上九点多就会被保洁的声音和此起彼伏的关门声吵醒,甚至有一天早上六点多被房间里的其他客户设置的闹钟吵醒,这些问题都希望能引起你们的重视,有所改善。 July 14, 2014
Rated 4.0 out of 5.0 by 床垫真的很舒服 我是为了赶第二天一早的航班,所以选择在花都皇冠假日酒店住了一晚。虽然酒店位置偏,但是对于商务客人来说还是很适合的,使用了健身房,设施齐备,人也不多,还有室外游泳池 July 8, 2014
Rated 4.0 out of 5.0 by Huadu Crowne Plaza Good an quality hotel but there are not many shops in the surrounding areas. July 6, 2014
Rated 5.0 out of 5.0 服務及時貼心 所接觸到的相關服務人員都非常熱心服務且最重要的是~都面帶微笑; 一樓餐廳主管對於我們的要求都能完全完成,甚至是依些小小過分的額外要求一是如此,這點非常讓人感動與感謝!!主管的反應及應變也令人激賞!! June 30, 2014
Rated 5.0 out of 5.0 by My stay in Guangzhou Huadu An excellent hotel, very well appointed with courteous and friendly staff. Possibly the only blot on the Crowne Plaza copybook was the promise of a complimentary fruit bowl when I checked in, which never appeared. But that is possibly nit-picking. June 23, 2014
Rated 5.0 out of 5.0 by Good service and friendly staff The staff will go out of their way to ensure customer needs are taken of. Great job. June 23, 2014
Rated 5.0 out of 5.0 by Excellent Breakfast It was a bit over my expectation of the food and beveages they offered. June 10, 2014
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