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Rated 4.3 out of 5 by 54 reviewers.
Rated 5.0 out of 5.0 by Great experience to stay! An over night stay to catch early flight at the Guangzhou airport. New hotel, good location-about 10 min drive to the airport. The room ficilitation and space are average like other Crown Plaza hotels. January 2, 2014
Rated 5.0 out of 5.0 by Great Service This was my second stay within a month - Dec 2012. The staffs on the lounge provided great and warm services. Joy and the team did a great job. Anyway, I will come back soon. The room was a bit cold during the stay. January 2, 2014
Rated 5.0 out of 5.0 Marvelous place to stay Immaculate room with 2 good size beds. Very quiet inside the hotel, got a good night's sleep. Prompt, efficient & courteous service throughout. Always find a smile here & there. Delicious Breakfast buffet including many healthy options are offered. We dined at the Chinese restaurant, the food's superb.The gym is adequately equipped with mordern machines. Enjoyed our workout there. We took the hotel shuttle to the airport & also made use of the underground subway network to get to the city. It's very convenient. The staff's helpful, made sure we know the way. The air is crisp & clean here, We definitely wil stay in this hotel again. It's highly recommended. December 31, 2013
Rated 4.0 out of 5.0 by 感觉比想象中的好一点 入住的时候是夜里,因为第二天有飞机需要回京,因此选择这家,离机场比较近,晚上和早上睡觉环境还比较安静,木想象中的吵杂,但是酒店到机场的摆渡车不是很方便,虽然是每半小时一趟,但是只有一个人的时候,会稍微等待的时间过长,不能准点发车。酒店环境还不错。 December 31, 2013
Rated 5.0 out of 5.0 by Quintessence of Crowne Plaza brand Typically I see Crowne Plaza as an upscaled business hotel, and Crowne Plaza Huadu represents that very well. Modern decorated with almost everything a step up from Holiday, including bath amenities, furniture, decorations, etc. One "small" thing I especially appreciated was the internet speed was by far the fastest I've had in all hotels I've stayed at in China. It really helped me stay productive during my stay. I had one small problem when I tried to reach the hotel by taxi from the airport around midnight, when the hotel shuttle had already stopped running. The taxi driver was very mad and rude at the fact that we were riding only such a short distance (from the airport). The hotel could have done more. When I inquire the hotel before arrival about taxi fare, the front desk told me "should be under 100 RMB", which turned out to be very inaccurate. The front desk also didn't proactively try to help me with my late night arrival. Lastly, when the bellman witnessed how the taxi driver acted, they didn't really help or offer suggestions as for next steps ( I didn't even get my change back for the taxi fare). At least they could have helped us take down the taxi driver's plate number. Overall I had a great stay at your hotel. December 27, 2013
Rated 1.0 out of 5.0 by service is bad There are few empty seats, however they asked me to take taxi to airport. I had very bad experience in this hotel. December 17, 2013
Rated 4.0 out of 5.0 by comfortable It's nice for the stay and the hotel is nearby my customer. December 10, 2013
Rated 5.0 out of 5.0 by good service and valuable stay I would like to say I was really enjoy the stay in this hotel with very nice staffs who offer the quality and confortable service ,especially Mr Andy from concierge department and Ms Cathy from executive lounge . Thank you to both of them to provide the memorable experience during my stay . November 24, 2013
Rated 3.0 out of 5.0 by 不会再尝试的一家皇冠假日 作为白金会员,住过太多的皇冠假日了,这家新,但是环境不好,位于镇上,周边是建筑工地。服务非常的一般,但是服务员自我感觉良好。对会员也没有其他酒店好。不会再来住了。 November 19, 2013
Rated 5.0 out of 5.0 by 酒店还算新,挺舒适。 离机场近,房间也宽敞,大堂有柠檬茶喝,大堂吧有苹果电脑,游泳池人少,几乎是我们包场。整体环境还是不错的。 November 14, 2013
Rated 5.0 out of 5.0 by Once again a great hotel ideal for the airport with swiiming pool. This is my 4th stay at this hotel I use it as I have an early morning flight to London Heathrow and the hotel bus takes about 10/12 minutes and drops you right outside the terminal doors. The rooms are extremely spacious and comfortable and very clean. The bed is huge and soft, a great nights sleep. All the staff are helpful and pleasant. The Restaurant has the most fantastic buffet I have ever seen with an amazing choice from Western to Indian to Chinese and all countries in between. The Indian Chef has become a friend and his food is just great! This time I stayed it was a Friday night and the Restaurant was very busy but it didn't affect the service. Excellent Hotel shame I only ever have to stay one night on my way home. November 10, 2013
Rated 5.0 out of 5.0 by Nice Hotel near airport The hotel is very nice with good conditions, it's very convenient for airport transfer as it's only 10 mins away from the airport. November 4, 2013
Rated 4.0 out of 5.0 by nice hotel, staff in training Nice premises, clean rooms, the staff try hard but still needs more training, they should recognize rewards members better, stay in other Crown plaza's in the area and my experience has been a lot better. October 31, 2013
Rated 5.0 out of 5.0 by Great service Over all hotel is very good, just not many shopping place or eating area around. But hotel have bus to go out of town centre, so still ok. October 30, 2013
Rated 5.0 out of 5.0 by 整体住宿体验不错。 由于是坐凌晨的飞机到达,没能坐上酒店的接送车,打的比较麻烦,那些司机都不肯到这边来,因为离机场太近,他们不划算,后来还是加了价钱才来的。 整体住宿体验不错,作为旅途中转还是很好的。 October 24, 2013
Rated 5.0 out of 5.0 by Excellent business hotel I had the good fortune to visit China many times on business and this is the best hotel I have stayed. The rooms are clean and modern, the choice of food caters for western and Asian tastes and the staff are so helpful. I brought clients as we were visiting the Canton fair and the shuttle bus and attention to detail were exemplary. The hotel also offers a complimentary shuttle bus to the airport...what more could you want? This is my choice for future visits to the Canton Fair with clients. October 23, 2013
Rated 5.0 out of 5.0 stuff very nice offer free bus from Guangzhou airport. stuff are very nice and inform you necessory item. Offer welcome drink. (I'm hurry up catch bus to airport and forget it) . in short, everyting is perfect. i will choice again if i transfer in Guangzhou. October 11, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service. Comfortable bed and great service. Comfortable bed and great service.Why I must use English write comments? October 7, 2013
Rated 5.0 out of 5.0 by An excellent place for a stopover My wife and I had flown from Britain with our two youngest children and arrived very tired after an overnight flight so we greatly appreciated the service offered by this hotel, with its airport shuttle bus service and the extremely helpful staff. We all thoroughly enjoyed the swimming pool - nice and warm! - and the general ambiance of the hotel. The staff also helped us with sending on some of our luggage as parcels within China, which was cheaper than paying for excess baggage on the internal flight, where our allowance was less than for the international flight! Generally we were delighted with the service and the friendly, helpful staff and could find no fault in any way. We especially appreciated one of the staff at the front desk whose Chinese surname was 区 (Ou) and who went out of her way to help us in various ways. October 4, 2013
Rated 4.0 out of 5.0 适合第二天赶飞机的 酒店在华都边上比较偏僻, 整体性价比一般, 准确说偏低. 离机场近,有免费穿梭巴士到机场这是最大优点。 September 11, 2013
Rated 5.0 out of 5.0 by Great service, great room and great facilities. Staff wew very helpful. The bed was big and very comfortable . This hotel provides free airport drop off, which is really convenient, as we have to take an early flight next day morning. We also tried the sauna and gym which are free to all customers. Overall, great experience. We will come back. August 20, 2013
Rated 5.0 out of 5.0 by EXCELLENT STAY I HAD AN EXCELLENT EXPERIENCE DURING MY STAY. THE HOTEL IS CLOSE TO THE AIRPORT AND THEY HAVE A SHUTTLE WHICH IS EASY. THE STAFF WAS EXCEPTIONALLY FRIENDLY AND PROFESSIONAL. BEAUTIFUL FACILITY AND GREAT POOL WITH RELAXING LANDSCAPING. I WOULD STAY HERE AGAIN. NOTE .... BE WARY OF THE AIRPORT TAXI DRIVERS. I DID NOT KNOW THERE WAS A HOTEL SHUTTLE, SO I TOOK A CAB TO THE HOTEL WHEN I ARRIVED AT THE AIRPORT. PUT MY LUGGAGE IN THE TRUNK, THEN THE DRIVER TOLD ME UPON LEAVING THE AIRPORT HE DID NOT KNOW WHERE THE HOTEL WAS EVEN THOUGH I HAD THE ADDRESS WRITTEN IN CHINESE FOR HIM. HE WAS ABOUT TO RUN ME AROUND GUANGZHOU ... SO I TELEPHONED THE HOTEL ON MY CELL AND THE FRONT DESK STAFF DIRECTED HIM IN. August 5, 2013
Rated 3.0 out of 5.0 by 一般一般 地理位置不太好,不过离机场不是很远,因为赶上广交会,附近只有这一家酒店有空房,前台服务人员不是很热情。总体感觉一般。 August 5, 2013
Rated 5.0 out of 5.0 by Great hotel, excellent bar The Carsberg beer in the bar was excellent, served with a smile. The pregnant bar woman was very attentive and helpfull. Food at their cafe was also very good. We tried mutton curry, tasty, a bit too spicy. Room was spacious and clean. There is a free shuttle to/from the airport. August 3, 2013
Rated 4.0 out of 5.0 by Home away from home The grounds are very well kept and the gym has everything you need for a good workout in a comfortable setting. Quite rooms with custom pillow preference and extra soft sheets. The staff was very friendly and accommodating to all my needs. Free shuttle bus that is clean and on a timely schedule. Room service is quick and efficient even on busy summer weekends. August 2, 2013
Rated 3.0 out of 5.0 by Don't count on airport pickup... It might be called an Airport Hotel... but I still had to wait for close to an hour to get a pick-up at a time when trafic can't be blamed : 11:30 pm. After that wait, a hotel staff member came to pick me up with a taxi he hired (no safety belts in...). The receipt I got was for 115... but I never got the change on my 200 RMB ... I was told the taxi driver had no change ! I might have been jet-lagged but not completely dumb... Apart from that, the hotel was really nice and the staff helpful and pleasant... A pity to ruin it all in the first hour of the stay. July 23, 2013
Rated 3.0 out of 5.0 by Restaurant and bedroom Eating utensils at restaurant not clean enough. Plates, bowl still have food residues. Beside, bathroom, ESP shower cubicle can be more hygenie. June 25, 2013
Rated 4.0 out of 5.0 by Great service In my experience from 2011 always has been great the only issue is the speed internet due to I need it for my job May 9, 2013
Rated 1.0 out of 5.0 by Confortable hotel but unfriendly and unprepared staff The staff of reception desk was unfriendly, didn't welcome as member and what was worse i had to rush on my work and reach the hotel before 19 otherwise they were give away my room also if i had reservation. They increased the prices comparing with all other time i ve been before and were not able to justify! i asked to speack with the manager but never came back to me, when check out i asked again to talk with manager and again no way, i left my namecard asking to contact me but never came back!! overall the hotel is good, but the staff no, i also really didn t like at restaurant waitress are too much invasive and don t staying over you waiting to take immediatly the dish while you' re eating... April 29, 2013
Rated 4.0 out of 5.0 by 性价比比较高 酒店与机场开通班车,比较方便。房间与服务都不错,值得一住。当天正赶上下暴雨,客梯全停,估计建筑质量不过关。行政酒廊与白云机场遥遥相望,非常值得坐坐。 April 27, 2013
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