Rated 5.0 out of 5.0 by lisa52 The best stay I have ever had in a hotel.
I was a little concerned about being alone on New Year's Eve, but it was a marvelous time that I will remember fondly. If I ever have to stay in Guangzhou again I will definitely plan on staying with you. Thank you so much for everything.
January 20, 2013
Rated 5.0 out of 5.0 Warmhearted service
The day I stayed in the hotel is a Saturday and happen to be a Chinese traditional festival. I spent the lonely evening at the lobby club. The smiling waitress served me a bowl of hot dumplings and a welcome fruit drink while the music risen. Although the singing skill of the singer is not so well, the music she played is fantastic. It is indeed a pleasant stay. By the way, the other services of holiday style are consistently wonderful.
January 2, 2013
Rated 4.0 out of 5.0 by MrSteve Nice hotel, great staff, one "issue"
I stayed here for two occassions in one week.
I arrived from the airport in their shuttle bus. Just a note for international arrivals, you need to leave the international terminal and go under the road to the termainal on the other side. Find gate 30 and there is where the bus meets you.
Other than ringing the hotel, I had no way of knowing where the shuttle bus collected passengers from.
The hotel is large and airy, and being an ambassador member I did feel well looked after.
The room was exellant and had everything a business traveller could ask for. The bed was large and comfortable, and decent quiet airconditioning made the environment very pleasant.
The batthroom had pleanty of room to put toiletries around and could not be faulted.
The service by all members of staff was quick and curtious. I never felt as if anything was too much trouble.
Admittedly I only managed to have breakfast in the hotel, but the buffet had pleanty on offer for all tastes. however just a personal thing, I prefer my bacon less crispy!
The only issue i had with the hotel was when i left i was waiting for the free shuttle bus, and was there in plenty of time and "booked" my space as requested. I could not see where it was nor was I told where to meet it. In short I missed it and therfore had to get a taxi to the airport, other wise I would have ben late for my flight.
December 4, 2012
Rated 5.0 out of 5.0 by Kaybee Very Nice Hotel with great bedroom design
Very nice great hotel, i wish you were situated in the city centre.
I have a problem with the 500.RMB deposit taken from my VisaCard. Uptill today 1st of December 2012, it has not been refunded back to my account. Please look in to this urgently so it will encourage me to come back to your hotel.
November 30, 2012
Rated 5.0 out of 5.0 by Petrs1 Great hotel @ reasonable price
I do always enjoy to stay at this hotel. The hotel is modern, rooms are nice and quiet, with very comfortable beds. The hotel staff are friendly and helpful.
November 28, 2012
Rated 5.0 out of 5.0 by Vicky 服务极佳,酒店离机场近
October 28, 2012
Rated 4.0 out of 5.0 by Hmosli Good location, clean and helpful services
The hotel was in good location near the airport, the hotel was clean, enjoyable and the services provided were really helpful.
October 27, 2012
Rated 4.0 out of 5.0 by Jpwong Good staying experience
If only this hotel is located in a commercial district in Huadu, then this is a perfect choice for guests who want to stay close to the Baiyun airport in Guangzhou, it is neither close to the subway station which is about 15 minutes away.
I arrived at the airport and found out after calling the Hotel that the next free shuttle will be 2 hours later even though i have informed the reservations of my ETA and flight number, there were no acknowledgment too from the Hotel, as the Hotel clearly stated they do provide free shuttle to and fro from the airport.
The check-in was smooth and they do require a deposit authorization from my credit card.
Room was comfortable and everything you would need from a 5 star hotel is there for you in the room. The buffet breakfast was excellent and have a good selection.
This hotel is relatively new, and i would recommend guests who wants to fly out early in the morning to stay, the nearest commercial centre in Huadu is about 15 minutes away, so there is nothing much to do around the hotel.
October 26, 2012
Rated 5.0 out of 5.0 by Importer Great service and very comfortable
Great hotel, great food.
There is really not much negative to say about this hotel.
The only thing I found somewhat uncomfortable was the bed covers. Simply too warm. Cooling down the room, (the first think I do when entering the room) provided a relative comfortable environment, but the bed covers at night was simply too warm for me. When I travel, especially to Asia, I often take the duvet out of the linen sheets and sleep under the sheets itself. It would be nice if the hotel provided a thinner cover especially in the warmer climates.
Other than that, great people, great service and I would recommend this hotel.
October 26, 2012
Rated 3.0 out of 5.0 by farhat canton fair
The stay is good for short term visitors. Had good experience in the begining later it was disappointing when i got hair in my breakfast and staff was just smiling and doing nothing on the contrary one was asking me what to do and on second instance i got mosquito in my room the room service was not adequete they use to do the service when do not disturb tag was on the door and sometimes did not do when told to do i have to ask for some things more than one times which was very strange. Teh property is good but management need a lot to improve
October 25, 2012
Rated 5.0 out of 5.0 by Rody crowne-business-visit
This hotel is very clean very well organized all facailities are good
what i lioke is the management take a lot of effort in staff training
as i come to china 4~5 times a year from my exp this hotel is ranked high staff as well very nice and prof so i totally recomend it for all business travellers.
will list it topon my future choices!
October 23, 2012