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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 516 reviews
92%
Recommend This Property

Ratings Breakdown

516reviews

  • 5 Stars
    350
  • 4 Stars
    128
  • 3 Stars
    21
  • 2 Stars
    6
  • 1 Stars
    11

穿梭巴士很少

By

July 06, 2016

club

早班飞机没有穿梭巴士 酒店推荐的的士要价60,短短6公里的路程要价那么贵 是不是其中有猫腻我不得而知。

Posted byHotelStaff
July 11, 2016
尊敬的宾客,感谢您选择广州花都皇冠假日酒店作为您的居停之所,并对酒店作出宝贵的点评,您的意见对我们至关重要,我们将尽快向酒店相关部门反应情况。酒店能够成为您的下榻之所,我们荣幸之至, 并衷心期待您的再次光临! 诚挚的谢意 广州花都皇冠假日酒店
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去机场方便,前台耐心热情

By

July 05, 2016

club

有穿梭bus去机场,这点非常方便,前台耐心热情,解答了我关于有IHG应用程序的疑问。但是房间家具有破损起皮的现象

Posted byHotelStaff
July 07, 2016
尊敬的宾客,您是IHG®优悦会俱乐部会员,感谢您选择广州花都皇冠假日酒店作为您的居停之所,并花费宝贵的时间对酒店作出点评。能成为您的下榻之所,我们荣幸之至,并衷心期待您的再次光临! 诚挚的谢意 广州花都皇冠假日酒店
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Comfortable

By

July 05, 2016

platinumelite

Very good hotel with good service, high quality of food, and friendly staff. Highly recommended if you choose a hotel in a quiet environment near Guangzhou Baiyun airport.

Posted byHotelStaff
July 07, 2016
Dear Guest, Thank you for your stay with us at Crowne Plaza Guangzhou Huadu.We appreciate your loyalty as a Platinum Elite IHG® Rewards Club member. We were pleased to note that you appreciated our service, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, Marketing and Communications Officer
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Love this hotel

By

July 02, 2016

club

- Enjoy the breakfast and pool
- Dinner and lunch are a bit overpriced
- Excellent service and professional staff

Posted byHotelStaff
July 04, 2016
Dear Guest, Thank you for your stay with us at Crowne Plaza Guangzhou Huadu.We appreciate your loyalty as an IHG® Rewards Club member. We were pleased to note that you appreciated our service, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, Marketing and Communications Officer
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根据航班提供早餐和送机服务

By

July 01, 2016

去湛江早班机,订的花都皇冠假日酒店,离机场很近,健身房还可以,人也不多。早餐和早上送机班车,要考虑酒店的部分客人都是中转飞机,应该尽量满足!

Posted byHotelStaff
July 04, 2016
尊敬的宾客,很高兴您选择下榻广州花都皇冠假日酒店!十分感谢您利用宝贵的时间,分享了您此次的入住体验,并对我们的位置、环境、餐饮和服务等各方面均给予了积极的反馈。我们将继续努力,竭诚为您和所有宾客提供更舒适的入住。 再次感谢您对我们的支持和赞许!酒店团队恭候您的再次入住! 诚挚的谢意 广州花都皇冠假日酒店
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comfortable place

By

June 28, 2016

good for business trip, can have good rest .

must try the pillow choice here, you will find one of our favorite pillow to help you get in sleep.

Posted byHotelStaff
June 29, 2016
Dear Guest, Thank you for your stay with us at Crowne Plaza Guangzhou Huadu.We appreciate your loyalty as a Gold Elite IHG® Rewards Club member. We were pleased to note that you appreciated our service, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, Marketing and Communications Officer
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出現問題但有及時跟進

By

June 27, 2016

club

床單、被子沒有完全乾透就讓客人入住,而且是連續兩次入住出現同樣問題,這酒店是同區中比較好的選擇,所以即使第一次出了問題,第二次還是去了
發現問題後,有人專門來電跟進,証明酒店是有誠意要解決問題,我沒有要求任何特別安排,但希望下次真的再有機會入住時,不會再遇上同樣問題
事實上除了床單、被子的問題,酒店的整體質素還是相當不錯

Posted byHotelStaff
June 29, 2016
尊敬的宾客,感谢您选择广州花都皇冠假日酒店作为您的居停之所,并对酒店作出宝贵的点评,您的意见对我们至关重要,我们将尽快向酒店相关部门反应情况。酒店能够成为您的下榻之所,我们荣幸之至, 并衷心期待您的再次光临! 诚挚的谢意 广州花都皇冠假日酒店
Posted byHotelStaff
June 29, 2016
Dear Guest, Thank you for sharing the experience of your stay at Crowne Plaza Guangzhou Huadu. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Your suggestion and opinion are very important to us. We will follow it up with related department. We look forward to welcoming you back to our hotel again. Thank you! Sincerely, Marketing and Communications Officer.
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离机场方便,服务态度好。

By

June 27, 2016

离机场非常方便还有穿梭巴士。
对会员态度很好,应有的服务都可享受。
但是本次入住的房间有些怪味,望改善。

Posted byHotelStaff
June 29, 2016
尊敬的宾客,您是IHG®优悦会至悦精英会员,感谢您选择广州花都皇冠假日酒店作为您的居停之所,并花费宝贵的时间对酒店作出点评。能成为您的下榻之所,我们荣幸之至,并衷心期待您的再次光临! 诚挚的谢意 广州花都皇冠假日酒店
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非常不错的环境

By

June 22, 2016

club

即使外面是主干道,也不会听到来自车流的噪音,房间的除湿做的非常优秀,广州湿热的天气完全没有带来不适的感觉。

Posted byHotelStaff
June 27, 2016
尊敬的宾客,您是IHG®优悦会俱乐部会员,感谢您选择广州花都皇冠假日酒店作为您的居停之所,并花费宝贵的时间对酒店作出点评。我们很高兴您对此次入住十分满意,并高度认可入住环境。我们将继续为您提供高效服务、洁净空间和舒适客房,让您享受更为优质的入住体验。再次诚意致谢!我们期待着您的再次莅临!诚挚的谢意 广州花都皇冠假日酒店
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Huadu again

By

June 20, 2016

Still my favored Hotel in the Huadu district.
Only one point which helps to make the stays more comfortable: The Service Team must be learn / trained in better english to help faster and easier...
All the rest are fine :-)
Cu again

Posted byHotelStaff
June 23, 2016
Dear Guest, Thank you for your stay with us at Crowne Plaza Guangzhou Huadu.We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. We were pleased to note that you appreciated our service, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, Marketing and Communications Officer
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great service

By

June 20, 2016

club

From front desk to the bar and restaurant, service were all very efficient and with a smile, will stay again!

Posted byHotelStaff
June 20, 2016
Dear Guest, Thank you for your stay with us at Crowne Plaza Guangzhou Huadu.We appreciate your loyalty as an IHG® Rewards Club member. We were pleased to note that you appreciated our service, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, Marketing and Communications Officer
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服务意识高

By

June 18, 2016

无论是餐饮部还是大厅酒吧,员工服务意识高。
虫蚊多的夏天还会及时准备蚊香,这点非常好。除此之外,鸡尾酒的味道没有达到个人要求,也会重新制作。

Posted byHotelStaff
June 21, 2016
尊敬的宾客,您是IHG®优悦会金卡精英会员,感谢您选择广州花都皇冠假日酒店作为您的居停之所,并花费宝贵的时间对酒店作出点评。很高兴得知您对我们的服务感到满意,感谢您对我们的认可及提出的宝贵意见。能成为您的下榻之所,我们荣幸之至,并衷心期待您的再次光临! 诚挚的谢意 广州花都皇冠假日酒店
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