Crowne Plaza Guangzhou City Centre

Hotel Front Desk: 86-20-83638888

Hotel Fax: 86-20-83636666

Hotel Email: cpcitycentre@gz63.cn

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Guangzhou Baiyun International Airport (CAN)

- Distance from hotel: 19.88 MI/ 32 KM North l

- Drive southwards along the Airport Express Way, take Sanyuanli Exit to Inner Ring Road, take Xiaobei Exit to Huanshi Road Middle, drive eastwards along Huanshi Road East and U-turn on Ouzhuang Overpass and about 2km to the hotel on the right.

Train
Guangzhou Railway Station

- Distance from hotel: 1.86 MI/ 3 KM West

- Dirve eastwards Huanshi Road East to Huanshi Road East and U-turn on Ouzhuang Overpass, Hotel is about 2km on the right

Subway

Taojin Station (Line 5)

- Distance from hotel: 0.12 MI/ 0.2 KM East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 394 reviews
89%
Recommend This Property
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Ratings Breakdown

394reviews

  • 5 Stars
    235
  • 4 Stars
    112
  • 3 Stars
    23
  • 2 Stars
    11
  • 1 Stars
    13

性价比高,环境好,服务总体还可以。

By

05 marzo 2015

club

酒店环境很好,安静,安全,舒适。我去过的3个酒店内餐厅的服务很好,菜品一般,没有酒店外的好吃。客房服务总体还不错,个别服务人员一般,影响整体感受。总的来说,一直很喜欢这个品牌,入住的感受也还算可以,在其他城市也还会入住这个集团的酒店。

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服务实在是令人失望

By

05 marzo 2015

这家CP的服务实在是令人失望。

预定了有两间行政待遇的商务房,双床。办理入住时,告知双床没房,一间降为非行政楼层豪华房,另一间给了大床,询问能否加床,经理立刻回答,没有。
询问又没有行政待遇,前台不予回答。入住后,房间里没有任何会员识别和权益说明信息,我再看了房型的说明后,再打电话给前台,经理才确认是行政待遇。
晚上去带孩子一起去酒廊,接待人员立刻着急的跑到我正前方,拦住我,问我有什么可以帮您的吗?
我说孩子想要杯喝杯果汁,被告知没有,我看了看这架势,摆明了就是不欢迎嘛,知趣的离开了。当然我也不知道这算不算超出了要求。
客房服务的问题,第二天打扫房间不换浴巾,晚上打电话要求送,结果没送来也没告知。第三天去早餐时,来打扫了客房,因为当天要出游所以前一天饮用水没有喝,客房服务也没有给新的水,方巾和沐浴露也没给,当然打了电话后还是送来了。另外,浴巾和毛巾掉毛,擦完身上手上都是白毛。
下午happy hour酒廊的服务是不错的。
礼宾会帮忙把行李拉到前台,我请他帮忙叫出租车,回答我比较难叫,于是我自己跑去路口叫的出租车,只花了两分钟。
ihg会员,直到checkout的时候,都没有任何的识别,所以也不要谈什么权益和关怀了,我看了水单上没有会员号,问了前台,告知我系统里有,她也不明白为什么打不出来,后来补打了一份。

酒店硬件ok的,但服务给我的感觉就是客人是来占便宜的,能不做就不做,能少做就少做,只要你不说他就不做。
绝对不会再住这家了。

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这是我住过的最满意的一家CP

By

05 marzo 2015

从进门入住开始,前台的服务让人舒服愉快。房间面积很大设施卫生都很不错。没有出现热水小、下水慢等问题。晚上送餐略微慢了点导致食物凉了没怎么吃,第二天退房时随口说了下,服务员立刻喊前厅经理过来二话不错给予食物免单。可见酒店的服务与管理相当有水准,从不同的细节可以感受到所有的的员工都在用心的替客人着想,甚至超越一些IC的服务水准。

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便利なロケーションと快適な客室

By

03 marzo 2015

club

広州の中心地であるため、ビジネスの会食へも、便利。部屋は設備も十分で清潔。特に浴室は広々としていて、疲れをゆっくりといやすことができた。朝食の種類も多くお勧め。

Posted by HotelStaff
03 marzo 2015
Dear Guest, Thank you for taking the time to share your experience of your recent stay with us. We appreciate to hear that you truly enjoyed our guest room and your experience has been positive. We are looking forward to welcoming you back again if you need any assistance, please do not hesitate to contact me Suki Liu Asst. Communication Manager suki.liu@gz63.cn
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