Rated 4.3 out of 5 by 120
Rated 4.0 out of 5.0 by R3SHA Good location & nice facility
Airport shuttle bus is just next to the hotel, 19CNY/person. Metro station is approx. 5 minutes walking. Many nice restaurants around. Club Deluxe room is smartly designed which made the stay very comfortable.
February 28, 2014
Rated 4.0 out of 5.0 酒店工作人员似乎都很忙
February 27, 2014
Rated 5.0 out of 5.0 by Adrian7611 Comfortable and Expectation
Has been staying at Guangzhou Crowne Plaza for more than forth times and I really like the staffs greeting and hotel environment that make me feel like home. I remembered this stayed was an awesome experience especially when I was back one night and I saw a soup was prepared for me and I was very touch. Thanks a lot to all the staffs and especially to the General Manager to make this team successful. All the best and God bless.
February 25, 2014
Rated 5.0 out of 5.0 by Jon D Great stay
Great room and breakfast. Very helpful staff at check in and out made it a really easy experience - thank you
February 15, 2014
Rated 5.0 out of 5.0 by mani747 good service
hotel very good! frontdesk staff and room very nice
February 9, 2014
Rated 2.0 out of 5.0 by An Unhappy Guest Terribly disappointed with the first room given
We were terribly disappointed with our CNY stay here - first room assigned to us had a thick layer of dead insects in the bath tub and by the window next to the sink. Then when we flip opened the toilet cover, out flew a few more live ones!!!
We were then assigned to a different room after the fiasco. No insects found in this room.
We purchased the upgrade package at the time check-in and was told the Club Lounge was closed due to CNY holidays and all lounge services were temporarily moved to the lobby bar during bar operation hours (this was explicitly stated in the Benefits Summary given to us by the staff and further explained by her verbally). Yet when we went up to the bar and tried to enjoy lounge drinks and snacks, we were told by the bar staff that the lounge benefits were only available during Happy Hours from 17:30 to 19:30.
The manager later came and apologized and made the benefits available to us but stated that the Summary was incorrect, and it is a gesture that he and the hotel would bear the responsibility of this and let us enjoy the benefits during bar hours rather than just happy hours.
Overall, we walked away with unpleasant impression and experience. It made it even worse because it was our CNY holiday stay there:-(
February 9, 2014
Rated 5.0 out of 5.0 by DianaNo1 small single bed , impressive bathroom, spacious
Compare with "two single beds room" in States , their single bed is small. The room is quite spacious but rather old . The bathroom is quite big with a city view, bright light and lots of area to put your own things , I am very impressed. The location is in the centre of Gunag zhou , there is a shopping mall UNY cross the street, very convenient.
The staff is efficient.
February 5, 2014
Rated 4.0 out of 5.0 by ALTAYEB good location , clean room and nice staff
hotel near downtown , restaurants and shopping . room very clean . staff speaking english very well and they are cooperative .
January 31, 2014