Crowne Plaza Guangzhou City Centre

Hotel Front Desk: 86-20-83638888

Hotel Fax: 86-20-83636666

Hotel Email: cpcitycentre@gz63.cn

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Guangzhou Baiyun International Airport (CAN)

- Distance from hotel: 19.88 MI/ 32 KM North l

- Drive southwards along the Airport Express Way, take Sanyuanli Exit to Inner Ring Road, take Xiaobei Exit to Huanshi Road Middle, drive eastwards along Huanshi Road East and U-turn on Ouzhuang Overpass and about 2km to the hotel on the right.

Train
Guangzhou Railway Station

- Distance from hotel: 1.86 MI/ 3 KM West

- Dirve eastwards Huanshi Road East to Huanshi Road East and U-turn on Ouzhuang Overpass, Hotel is about 2km on the right

Subway

Taojin Station (Line 5)

- Distance from hotel: 0.12 MI/ 0.2 KM East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

Print Hotel Fact Sheet

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Hotel Highlights

We offer 460 guest rooms & suites including 73 luxury club floor rooms & suites. 221 rooms are non-smoking. Our hotel owns 3 superb restaurants, & a lobby lounge. We have over 2,200 sq m event venues, facilities & services including Crystal Ballroom, Pearl Ballroom & 10 function rooms. Business Ctr., health club, heated outdoor swimming pool, concierge & tourist & ticketing centers are available.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.3

based on 241 reviews
88%
Recommend This Property
Read All Reviews

Ratings Breakdown

241reviews

  • 5 Stars
    139
  • 4 Stars
    68
  • 3 Stars
    18
  • 2 Stars
    9
  • 1 Stars
    7

令人感动的服务

By

27 August 2014

club

在房间遗落物品后电话至客服,次日即将物品快递送还,并发送休息告知,令人非常感动。
出行未带充电器,服务员询问手机型号后立即送至房间。

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睡眠体验不错

By

25 August 2014

广州中心皇冠假日的性价比还是比较高的,预订方便,因为晚到的原因,还免费升级到了套间,卫生间很宽大舒适,景观也好,床垫和枕头都很舒适。

Posted byHotelStaff
28 August 2014
尊敬的客人,感谢您对广州中心皇冠假日酒店的支持和赞赏,您的评价不仅是对我们的支持,更加为其他客人提供了有价值的参考!我们十分注重客人的入住感受,务求在酒店装修、客房环境和服务上都让客人感受到宾至如归。酒店装修力求自然简洁,为客人营造舒适休闲的感觉,酒店的大部分房间都拥有绝佳的风景让您在忙碌的一天后享受这一刻宁静的舒畅。欢迎您再次光临广州中心皇冠假日酒店!
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难忘的广州中心皇冠假日酒店

By

22 August 2014

club

两周内入住两次,每次预定都有问题,前台拒绝用户粗暴直接,风格与其他IHG的酒店格格不入。
预定人员在有错的情况下也未见有任何沟通以及进一步的措施。

Posted byHotelStaff
28 August 2014
尊敬的客人,感谢您的点评与分享!首先,对于您在最近的入住都未能有完美的体验,我们感到非常抱歉。如果您愿意,我们非常诚意地邀请您给我们提供更多相关信息,使我们可以更好地了解我们工作中的不足,让我们在日后的工作中能多加注意及提高。希望您能见证我们的成长与改变,欢迎再次光临广州中心皇冠假日酒店。谢谢!
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staff service

By

21 August 2014

no greeting as Gold Ambassador
no room upgrade and explanation
no welcome fruit

Posted byHotelStaff
29 August 2014
Dear Simon369, Please accept our apologies for the disappointment during your stay with us. The lack of recognition is unacceptable and we are reviewing and continuing training with our entire team on membership rewards and recognition. I hope we can rectify this for you in the future and we hope to welcome you back to The Crowne Plaza Guangzhou City Centre. Please contact me for any assistance I may offer for future stays. Kind regards, Jenny MacDonald - Guest Services Manager jenny.macdonald@gz63.cn
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