Crowne Plaza Guatemala

Hotel Front Desk: 502-502-24225050

Hotel Fax: 502-502-24225001

Hotel Email:

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM

La Aurora International Airport (GUA)

- Distance from hotel: 0.93 MI/ 1.5 KM South West l

- Complimentary shuttle available

- Leaving the airport take the road that joins boulevard release, cross your right and on about all the boulevard until you find the obelisk, nuevament cross to the right on Avenue of the Americas to reach to 9a. street, where we are located.

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- Car Parking Available

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 114 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Comfortable bed and friendly service


February 28, 2015


Good location. Hotel is in need of serious renovation, needs to be updated, but needs were sufficiently met, and price is good value for money.

Posted by HotelStaff
March 03, 2015
Dear Guest thank you for your comments about our service and prices. We are working hard to renovate our instalations, step by step we made changes. When you visit us again you can notice that. Best regards, Lizeth de Amado
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Excelente servicio


February 27, 2015

Crowne Plaza Guatemala, excelente hotel para el viajero frecuente; centrico y de excelente servicio.

Posted by HotelStaff
March 03, 2015
Estimado Huésped, agradecemo sus comentarios los cuales son muy gratificantes y nos hacen seguir mejorando día con día. Será un gusto contar de nuevo con su visita. Atentamente, Lizeth de Amado Sales Manager
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February 24, 2015

comoda, confortable y encontré la atención que necesitaba

Posted by HotelStaff
February 25, 2015
Estimado Huésped, nos satisface el saber que llenamos sus expectativas. Nuestro principal objetivo es hacer sentir a nuestros huéspedes como en casa. Apreciamos su elección y esperamos contar pronto con su visita. Siempre a las ordenes, Atentamente, Lizeth de Amado Sales Manager
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Podemos mejorar la atencion


February 23, 2015


A mi llegada al hotel, durante el proceso de Checkin mi tarjeta fue cargada en dos ocaciones, al consultar el personal se comportó muy renuente, inclusive tuve que pedir la precencia del Manager en Servicio.

Realmente personal con falta de entrenamiento.

Las camas con colchones desgastados, demasiado suaves.

Posted by HotelStaff
February 24, 2015
Estimado Huesped, agradecemos sus comentarios. Al mismo tiempo me permito comentarle que estuvimos contactando al personal de la tarjeta de credito ya que la eran los POS que estaban fallando. De igual manera reiteramos nuestras disculpas a lo sucedido. Atentamente,
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