Crowne Plaza Guatemala

Hotel Front Desk: 502-502-24225050

Hotel Fax: 502-502-24225001

Hotel Email:

Check In: 3:00 PM | Check Out: 1:00 PM | Local Time: 7:30 PM

La Aurora International Airport (GUA)

- Distance from hotel: 0.93 MI/ 1.5 KM South West l

- Complimentary shuttle available

- Leaving the airport take the road that joins boulevard release, cross your right and on about all the boulevard until you find the obelisk, nuevament cross to the right on Avenue of the Americas to reach to 9a. street, where we are located.

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- Car Parking Available

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Hotel Highlights

Get your workout in while you gaze upon the beautiful scenery that surrounds Guatemala City. Our hotel's well-equipped Fitness Center boasts panoramic views of the Pacaya, Fuego and Agua volcanoes.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 100 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Good for the Value


January 27, 2015


It's not a five star hotel but you have everything you need to spend your work days.
Don't expect good quality in the internet service, is slow, so don't plan to work from the hotel.
The rooms are clean and they have everything you need.

Posted byHotelStaff
January 29, 2015
Dear Guest, we appreciate your comments thats are very important for us. About the internet service let me tell you that we are working hard in this item to offer a better connectivity in your next stay. Actually we are changin the bandwidth in all the areas. Best regards, Lizeth de Amado Sales Manager
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Run down, very old facilities, hence the low price.


January 27, 2015

Make sure you don´t expect Crowne Plaza standards on this one. Use as last resort, or for the low rates. The place is extremely old with very little maintenance.

Posted byHotelStaff
January 29, 2015
Dear Guest, in relation to your comments I like to tell you that we are making several changes to our facility to renew them. Additional we are working hard to implement the standards in all our areas, with a commitment to make your stay enjoyable. I take this occasion to thank you for your comments, which help us to see our areas of opportunity and take immediate action. Yours Faithfully, Lizeth Amado Sales Manager
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Tv cable


January 26, 2015


You most chance your cable tv suscripción its terrible the King of cable that you have in that hotel. Thank you.

Posted byHotelStaff
January 29, 2015
Dear Guest, welcome feedback regarding cable service and assure you that we will take prompt action to correct this situation. We appreciate your business and look forward to your visit in the near future. Yours Faithfully, Lizeth de Amado SALES MANAGER
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Viaje de Negocios


January 20, 2015


El hotel en general es bastante bueno. Las habitaciones necesitan un poco mas de luz y los muebles un poco usados. El servicio del personal del hotel muy bueno, atentos, serviciales y amables

Posted byHotelStaff
January 23, 2015
Estimado Huésped, agradecemos sus comentarios, los cuales nos hacen seguir adelante y mejorar dia con día nuestro servicio. Agradecemos su visita y el haber elegido nuestros servicios. Esperamos contar con su visita nuevamente. Atentamente, Lizeth de Amado Gerente de Ventas
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