Rated 3.5 out of 5 by 38
Rated 5.0 out of 5.0 by Acme My home away from home
I've been a regular customer of this hotel for about 12 years, and have seen it change ownership/brand name several times, and continue going there as most of the staff is the same friendly staff I met during my first visits. What has set this hotel apart, from the beginning, has been the friendliness and warmth of their staff. I remember that on my second trip, they already knew me by name, which I was quite amazed at. Today, 12 years later, I am still made to feel like part of the 'Crowne Plaza family' and it is indeed my 2nd home. The personal service is what I most enjoy and I've found the hotel to be very responsive to my needs, whether it be something else I need in my room, an airport pick-up, or something I fancy to eat but is not on the menu. What distinguishes their service is that they always have a friendly smile and are always willing to go above and beyond. I have found no other hotel that pampers me as much as I'm pampered when I'm at the Crowne, which is why I call it, more than my 2nd home, my home away from home. Thank you all for everything and it is always great to return.
February 8, 2014
Rated 5.0 out of 5.0 The staff
The staff in the hotel are so friendly they make me feel like in home thank you guys.
February 3, 2014
Rated 1.0 out of 5.0 by Traveler All Over Very Unprofessional front Desk personnel!!
Personnel at front desk very unprofessional... wanted to change reservation to charge more!!
January 11, 2014