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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 448 reviews
92%
Recommend This Property

Ratings Breakdown

448reviews

  • 5 Stars
    304
  • 4 Stars
    98
  • 3 Stars
    21
  • 2 Stars
    11
  • 1 Stars
    14

Great Staff and Services

By

February 10, 2016

I have been to many world class Hotels across the globe, but I must say that the services provided by Crowne Plaza, Gurgaon is one of the very best. Thanks to the entire team for the pleasant stay.

Posted byHotelStaff
February 12, 2016
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon
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Hochwertiges Essen und guter Service

By

February 09, 2016

club

hoher Sicherheitsstandard
sehr guter schneller Service
leckeres vielseitiges Essen
WLAN LAN Internet Zugang
große saubere Zimmer
gutes Preis/Leistungsverhältnis

Posted byHotelStaff
February 11, 2016
Dear Guest, Vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Nalin Mandiratta General Manager Crowne Plaza Gurgaon
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Clean and Good Service

By

February 08, 2016

platinumelite

Had a good night sleep and the restaurant is also very good - but the room rate is on the higher side and would have hope to be lower.

Posted byHotelStaff
February 08, 2016
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Also we appreciate your comments regarding the rates and will share these with our team so that we can continue to improve our services.We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon
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Comfortable stay, excellent service

By

February 07, 2016

club

Excellent service. Wish to Commend Arun and Jaydish for their excellent service and attitude. Enjoyable experience.

Posted byHotelStaff
February 08, 2016
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon
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Excellent place in an ideal location

By

February 07, 2016

Our visit to Crowne Plaza Gurgaon was a pleasant experience - The hotel was ideally located near the places that we had to visit. The staff and service was excellent and although the hotel was busy, some went out of their way to give us a personalised attention and homely feeling. they also stood by to share a conversation. Overall the room was practically furnished with a work area with an office chair with power points appropriately placed. We look forward to our next visit.

Posted byHotelStaff
February 10, 2016
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon
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First visit to India

By

February 02, 2016

club

Excellent hotel with comprehensive facilities. Highly recommended.

Posted byHotelStaff
February 03, 2016
Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon
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quite place with comfort bed

By

January 27, 2016

I need a very quite place to stay for rest, so that any kind of noise from other guests or machines should be managed well.

Posted byHotelStaff
January 30, 2016
Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon
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Great service

By

January 26, 2016

club

From start to finish the Crown Plaza delivered on quality and value for money with excellent service.

Posted byHotelStaff
January 29, 2016
Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon
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Nice Hotel in Delhi, close to the airport

By

January 26, 2016

club

I had a very nice stay at the hotel. Staff was nice and all services were perfect!

Posted byHotelStaff
January 29, 2016
Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon
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Crowne Plaza Gurgaon

By

January 26, 2016

platinumelite

Excellent stay, all staff were very friendly and helpful throughout my stay, food was excellent, thanks

Posted byHotelStaff
January 29, 2016
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon
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Excellent Stay

By

January 26, 2016

During my stay, there was a reception for IHG members during their Loyalty Week. We were greeted warmly and a very nice offering of food and drink was provided. A special thanks to all of the hotel staff and a special thanks to Rahul Pratap, who was a fantastic Host in the Club Lounge! Thanks Rahul!

Posted byHotelStaff
January 29, 2016
Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as Spire IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon
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Comfortable stay

By

January 25, 2016

club

Clean and comfortable hotel. Some issues with wireless connectivity. Presented with the wrong bill on checking out but quickly corrected.

Posted byHotelStaff
January 25, 2016
Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon
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