Rated 4.1 out of 5 by 54
Rated 5.0 out of 5.0 by Travelandmore Very friendly staff and service
Very warm and friendly welcome; the Hotel is located very Close to the "Alster" and the Center
November 28, 2013
Rated 5.0 out of 5.0 by Wawachh Sweet to Tourists
I got Humberg Experience when booking room. It's really sweet for tourist.
The surrounding of the hotel is good. Peaceful and very comfortable.
November 25, 2013
Rated 5.0 out of 5.0 by Timmy58 Great value, service and room
Could not ask for more. Comfy bed in a nice room at a sensible date. Quiet and well appointed. Happy and helpful staff. Very good value.
November 19, 2013
Rated 4.0 out of 5.0 by HARUN comfortable and great staff
I was pleasant with my stay . The only complain I have that my points were not entered to my account after my stay .
Apart from points Hotel and staff was quite good and friendly .
November 15, 2013
Rated 5.0 out of 5.0 by janetc16 Great hotel.
The hotel was clean with very friendly staff who were very helpful and polite.The rooms had every thing that was needed and the bed very comfortable.The favoured teas that you could try in the lobby area were a very nice idea and the atmosphere was a very relaxing one,great stay at this hotel.
November 11, 2013
Rated 5.0 out of 5.0 by trebla perfect customer service
very friendly and helpful service personal, a restful room to the back with all the comfort I expected and needed. very comfortable service during breakfast, lots of choises and good quality. I felt to be the most important customer without being bothered. and even in a situation where it was not clear who has responsibilty the service team took the problem and solved it for my convenience. I recommend and will com eback the next visit in Hamburg.
October 30, 2013
Rated 4.0 out of 5.0 by jackie1712 good value for money
We enjoyed our stay - quiet location, bus stop just round the Corner, not far from the centre.
Room, Service, breakfast all very well.
October 27, 2013
Rated 3.0 out of 5.0 by MacD Family night in Hamburg:
Have stayed here on & off over last 10 years. Very central in quiet residential area next to the lovely Alster Lake. Staff very effective and polite, good service. Rooms very clean, functional and all with baths but very tight spaces. Make a GREAT breakfast buffet! Try it, but make sure you have paid for it in the reservation & have proof, otherwise they will try to charge you for it again (experienced on several visits). The pool was closed for many years (under repair or some other weak reason) despite online claims pool was open. Pool happily open now, nice warm jacuzzi. No 4 bed rooms, bad news when with 2 kids. Mini Bar is expensive and stupidly automatic sensor type meaning you cant even cool your own drinks. Ice machine on 2nd floor helps. TV is good but slightly limited if you don't speak German. WIFI works great now. Parking is a huge problem in Hamburg & Hotel parking fees are outrageous & not signposted on entrance. Nice quiet tea corner (40+ free teas) in lounge. The Hotels "King George Pub" has about as much to do with an English pub as Kaiser Wilhelm had to do with Cricket, but it is a modern Bar and comfortable as such. Check your bill well on checkout, otherwise its a negotiation game...
October 25, 2013