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Rated 3.9 out of 5 by 133 reviewers.
Rated 4.0 out of 5.0 by Good value for money I recommed this hotel. Quite central and still in a silent aarea of Hamburg. Excellent breakfast and nice rooms. July 28, 2014
Rated 5.0 out of 5.0 by Friendly and positive staff We enjoyed the Crown Plaza in Hamburg one more time. Thanks to a very positive Lisa in reception, we received a free upgrade to a Club Room and to the Club Lounge, very much appreciated. The Club Lounge is well sorted with drinks and snacks, as well as a nice breakfast. The room was nice and quiet, just as expected. We will most certainly be back, and if we have to pay the extra charge normally associated with the Club Lounge, we will do that, as we still find it good value for money. July 26, 2014
Rated 4.0 out of 5.0 by sehr gut So stell ich mir Service an der Rezeption vor. Sehr freundlicher Empfang. Ich habe mich "rundum" wohlgefühlt. July 24, 2014
Rated 5.0 out of 5.0 by Great sevice! It´s verry nice Hotel! So much smal details ist verry nice, i liked! I send so much Photos with my Freind from this Hotel to facebook. It´s verry nice!!! I come to Hamburg and in your Hotel! Is near City, is near Busstation, is verry nice pool (smal, but sweet) You must come and look!!! July 23, 2014
Rated 2.0 out of 5.0 by Disappointing - Loyalty of members not recognised by providing points Very disappointing that as an International Holiday traveller IHG does NOT recognise its members visits to their hotels when travelling in travel groups. Loyalty goes both ways and my option will be next time to select a company that uses hotels that will recognise loyalty memberships and provide loyalty points to those who stay in their establishments. Hotel was acceptable....but would chose to stay elsewhere next time giving the company refusing to give points for stay. July 23, 2014
Rated 5.0 out of 5.0 by Ruhige Übernachtung an der Außenalster Hervorragend geführtes Hotel in Hamburgs City. Unweit des Schanzenvietels. July 21, 2014
Rated 3.0 out of 5.0 by Komfortables Bett in muffigem Hotel, aber gutes Frühstück Komfortables Bett in muffigem Hotel, aber gutes Frühstück. Der Titel beschreibt am besten mein Erlebnis. Der Bett war zwar angenehm, allerdings wegen des penetranten Geruchs nach Abgewohntem oder schlecht Gelüftetem war das Einschlafen nicht so einfach. Direkt an den ersten beiden Nächten kam es mir dadurch zu Kopfschmerzen. Aber ich glaube leider kaum, dass dies geändert werden kann. Das Frühstück war dagegen aber top, mit großer Auswahl. Der Checkin/Checkout ist für meinen Geschmack allerdings viel zu träge. So waren bei mir 10 Gäste vor mir dran, aber nur 2 Mitarbeiter haben diese abgearbeitet. Dabei hätte ich doch nur ein Parkticket gebraucht, das kostet nicht nur Zeit und Geld, sondern auch Nerven. July 19, 2014
Rated 5.0 out of 5.0 by Hamburg short break Just visiied this hotel for the second time for 5 days . Great hotel -fantastic location - just a short walk to Lake Alster. Close to the S Bahn and only a short walk from the Hauptbahnhof. Shops , supermarket and great restaurants all close by. Wish they would instal shampoo/soap dispensers as the bar of soap disintegrated very quickly and cannot be cost effective. Bath towels poor quality and smaller than I would have liked. Hotel meals good especially breakfast, wide choice. Staff friendly and very helpful. July 19, 2014
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