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Rated 4.0 out of 5 by 172 reviewers.
Rated 1.0 out of 5.0 by Very Noisy and poor value Beautiful city and good location but unfortunately not a good hotel or should I say at least my experience. Thermostat did not work and very cold during the night. I have stayed in around 30 different hotels but this was the worst experience. Had to pack my stuff and change room at mid night on day 2. When in my room trying to sleep, I could hear the taxi drivers, smokers and all passers by having conversations. I had to ring front desk at 2330 as noise from downstairs restaurant was very loud. She came to confirm that this has been addressed. After 15 minutes, noise started again so had to call front desk again and was asked to change room if I wanted. Not pleased when I saw staff pulling tables and chairs in conference hall at the level below. Breakfast service is good and so is the bar. I would say it might suit for a holiday stay but definitely not business travellers who want to relax during down time. September 8, 2014
Rated 4.0 out of 5.0 by Toller Aufenthalt Ich war mit dem Aufenthalt sehr zufrieden. Äußerst zufrieden war ich mit dem außerordentlich freundlichen und zuvorkommenden Personal. September 7, 2014
Rated 5.0 out of 5.0 by Schönes Hotel mit guter Anbindung an dem Nahverkehr Buslinie direkt an der nächsten Straßenecke. Tolles Frühstück und super Betten für einen erholsamen Schlaf. September 6, 2014
Rated 5.0 out of 5.0 by Great Staff All in all it was a very nice stay! We had a very nice Clubroom and the whole hotel was clean and very comfortable. But most of all we enjoyed the stay beyause of the excellent staff.They were always helpful and very kind. We will definitly return!!! September 4, 2014
Rated 4.0 out of 5.0 by Schöner Aufenthalt, aber das Frühstück hat nachgelassen Wir fühlen uns im Crown Plaza immer noch sehr wohl. Die Zimmer sind zwar klein, aber kuschelig. Das Personal ist sehr, sehr freundlich und absolut hilfsbereit. Leider hat das Frühstück im Vergleich zu früher etwas nachgelassen (am Wochenende keine Pancakes und Omelette nur auf Nachfrage, Brötchen sind Aufbackbrötchen und am Wochenende ist die Auswahl kleiner). Schade... September 3, 2014
Rated 2.0 out of 5.0 by business traveler not worth a visit, better hotels at better locations in town available September 1, 2014
Rated 4.0 out of 5.0 by Don't Book Club Been at this CP twice over the last year, over all ok. The value for the Club floor is very poor. I ended up having breakfast in main restaurant and having to pay for it. "Hil" is my first choice for travel. Internet and breakfast included as Gold member. August 31, 2014
Rated 4.0 out of 5.0 by Great service, wonderfull breakfast, room could be better Overall a very nice stay - great service. wonderfull breakfast, the hotel placed near the lake Alster and the city, but the carpet on the floor ind the room was very bad and it probably gave af very bad smell in the room. August 31, 2014
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