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Rated 3.7 out of 5 by 177 reviewers.
Rated 3.0 out of 5.0 by extremely poor attention and service My reservation was secured by a member of my family 1 month in advance. My previous stay in Hampton was 2 years prior. my choice was based on my previous stay at Crowne Plaza, Hampton. Upon arrival I was assured that all billing would be to my AMEX card presented at check-in. I was placed on a so called "quiet floor," it was anything but quiet. On day two my room was neglected by housekeeping totally and after a long day of excursions, it took two visits to the front desk, with a phone call in between the visits.to secure fresh linens and towels and toiletries which were handed to me at the desk to carry up and replace them myself. Now I find out that the majority of my billing was applied to a card of my family member who made the reservation. This was totally a very poor experience. July 19, 2014
Rated 3.0 out of 5.0 by very nice location! had some shower and curtain issues but staff made it right. good stay will return July 19, 2014
Rated 5.0 out of 5.0 by CROWNE PLAZA ATMOSPHERE AWESOME! 5 STAR STAY AT HAMPTON-MARINA LOCATION IN HAMPTON VA. CUSTOMER SERVICE WAS EXCELLENT. ROOM WAS VERY CLEAN. FOOD DELICIOUS. CONCIERGE SERVICES VERY POLITE. OVERLOOKS MY ALMA MATER, HAMPTON UNIVERSITY! July 17, 2014
Rated 5.0 out of 5.0 by Visiting Hampton VA We were in Hampton VA to visit our Naval daughter & Noticed the great pics of hotel & nearby marina. That said, we were Very excited to spend a great time there. Upon arrival the staff, room & dining options at Crowne Plaza were awesome! The staff was absolutely top notch & we are coming back soon!! Thanks for a great visit :) July 15, 2014
Rated 4.0 out of 5.0 by Clean well appointed room Very clean room which is the most important feature we were looking for! Friendly helpful staff! vWould highly recommend this hotel. July 15, 2014
Rated 5.0 out of 5.0 by Comfy Bed but no Food Keep Thank you for you help with the emergency accommodations for my 10 room group. They were extremely happy to have things to do within walking distance of the hotel. They were a little taken aback by there not being a refrigerator or microwave in the room but we made do. We are looking to staying there again for next years trip to the area. July 14, 2014
Rated 5.0 out of 5.0 by great experience I love the swimming pool and the restaurants just a long drive from Virginia beach but right in the middle of everything else. July 13, 2014
Rated 5.0 out of 5.0 by Great staff! We thoroughly enjoyed our family reunion because the staff of Crown Plaza were so amazing! Keep it up!!! July 13, 2014
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