Rated 3.0 out of 5.0 by ptw1925 Great Check-in Service
This property is kept up pretty good and I like the fact that the parking is free. It is also very close to Hampton University which is why I chose this hotel. My main complaint for this hotel was the room air conditioner which made a very loud noise when turned down past 70 degrees and would not cool down unless the thermostat was set below 70 degrees. Also, the lighting in the bathroom was poor. However, the bed was comfortable and the towels were thick and the shower was always hot.
May 17, 2013
Rated 5.0 out of 5.0 by Reno61 Great Value and location
We needed a place to stay for one night and had to be at the VA Beach convention center at 9am the following morning. The location was only 20 minutes from the convention center, the staff were fantastic, the room was clean and comfortable and the price was terrific. Highly recommended!!
May 14, 2013
Rated 4.0 out of 5.0 by jo1967 Too much Partying
I stayed at the Hampton-Marina from May 1-4, 2013 and the front desk staff gets top notch. I was greeted with a warm smile and they were patient with me. I know I was a nuisance, but it did not show in their attitude. The young lady that was most helpful. (Ms. Danielle) I believe is her name. When I left to go out for dinner she always said enjoy your evening and when I came back she greeted me by my name and asked how was my evening.
I gave the Atmosphere and ambiance a fair rating because of the heavy partying going on next door. It must have been either someone's birthday or they were having a Bachelor Party. Loud noises and music was playing until 3:00 a.m. I just wished they were moved to a room that was far from the sleeping area. Other than that everything else was fantastic.
May 10, 2013
Rated 5.0 out of 5.0 by OB10 "OUTSTANDING"
You guys are the best...I had made reservations at the local Omni Hotel...I moved immediately. Your staff took great care of me and I lived like a "king" during my business trip!!!
May 7, 2013
Rated 4.0 out of 5.0 Special Employee
The stay and value were very good.
Ms. Vickie made a difference with her warm welcomes and friendly conversation each morning ... and she makes a great omelet ! Employees with such good attitudes should be rewarded.
Only negitive was the parking garage access. We couldn't get in using our room key one evening and had to take a ticket. On leaving, the room key would not work to allow exiting the garage because we had checked-out !
May 6, 2013
Rated 5.0 out of 5.0 by golfcartlady Boat Show
We had to work the Boat Show at The WhiteHouse Cove Marina for the weekend. The hotel was very nice and clean. We decided to have a cocktail before we turned in..not a good idea. The bartender was not friendly by any means. I had a margarita and my friend had two beers. The bartender was trying to hurry us along so she could get out, it was early around 9:00. We didn't go back Saturday for cocktails.
May 3, 2013
Rated 5.0 out of 5.0 by tuesday Comfortable bed and great service
From the time I checked in I felt very welcome!
Excellent customer service,
Food was goooooooD!
April 26, 2013
Rated 4.0 out of 5.0 by Deschamps Restaurant Great, Staff Great, Rooms Very Good
I love returning to the Hampton Marina. I visit about 8 or 10 times a year for business. I have developed a special appreciation of the restaurant staff. Even though the traffic there is usually either zero or one hundred, the staff is always 100. They do their best to adjust to traffic flow and to provide great quick food, with a smile. The hotel staff in general is also pretty great. It may be time to invest in some of the rooms, though. Bathroom sinks and drains, shower doors, etc. could use overhaul.
April 24, 2013