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Rated 4.3 out of 5 by 132 reviewers.
Rated 5.0 out of 5.0 by 性价比高 性价比高的一个酒店,地理位置也不错。我是在贵酒店开了IHG的会员卡。希望下一次能有跟深入的入住体会,包括WIFI和饮食方面的体会。整体来讲,是一个不错的酒店。 August 17, 2014
Rated 5.0 out of 5.0 by 服务一流 服务非常周到,整体干净整洁。早餐品种搭配合理,就餐环境舒适。礼宾服务快捷,相比同城大部分酒店叫车服务比较先进。 August 10, 2014
Rated 4.0 out of 5.0 by 服务可以,网络不行 电话预订的部门只报价最贵的,还说是标准房。 没有wifi,不能使用vnp工作。 其他都很标准化,和其他皇冠一样。 August 4, 2014
Rated 5.0 out of 5.0 by 礼遇非常好 周末六折定的房间, 给了行政待遇, 感觉礼遇非常好. 酒店交通方便,尤其是开车的人. 早餐种类丰富, 中式的点心比较多. 退房效率高. 买了一些点心和蛋糕,服务员态度很好,价格也不错. July 24, 2014
Rated 4.0 out of 5.0 枕头还挺舒服的 总体算是个不功不过的酒店吧,有需要改进的地方,也有令人满意的地方。服务人员不算特别热情,CI的效率太慢,早餐也很普通。但是交通还算方便,清洁度也还可以,床铺也比较舒适吧。 July 23, 2014
Rated 5.0 out of 5.0 by 服务一流 对于我们这些常来的商务客人,一直能提供优质服务!尤其前厅部门的总监,大堂副理和一般工作人员,服务很到位,很贴心! 对于29楼happy hour的餐食,建议能经常有所改变! July 22, 2014
Rated 5.0 out of 5.0 by 服务不错,房间不错 在这里住了3晚 感觉还不错,也比较安静,房间大,也比较整洁 早餐种类不太多,不过味道还可以 ,因为是黄金会员,每天有水果送来 整个服务也不错 July 21, 2014
Rated 2.0 out of 5.0 by 硬件、服务都在下降,失望了! 海外海皇冠入住也很多次了,但最近这次感觉实在太差了。 1、酒店管理显得很松散。入住当天有两个大型会议,任由会议签到人员和参会人员在大堂大声喧哗,给他人造成极大干扰,我在办理入住期间不时有会议人员前来插队询问,导致办理时间大大拉长,建议酒店以后开个会议通道派专人在前台负责会议专用通道,以免影响其他客人。 2、酒店硬件破损严重,卫生情况较差。本人入住后,发现房间靠近卫生间一面木墙有大块的腐蚀,衣柜、写字台、座椅均有污渍,随即致电宾客服务中心更换房间,由于客房较满期间前往酒廊等待约1个小时。 3、餐厅供应及现场协调混乱。由于两个大型会议的影响,早餐的混乱情况可想而知,到达餐厅后连座位都没有,遂至酒廊用餐(行政房本来就有的待遇),但上面的品种少的可怜,不禁让人有种在隔壁HIX用餐的感觉。 本次入住唯一满意的是,酒廊杨经理对入住进行了关照,为酒店挽回了点面子分。 海外海皇冠长此以往若还是如此水平,不再考虑入住。 July 18, 2014
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