English
Hangzhou Grand Canal
Book online or call:
1 877 2 CROWNE (1 877 227 6963)
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Hotel Contact Information
Hotel Front Desk: 86-571-88168888
Hotel Fax: 86-571-88355906
Hotel Fax: 86-571-88355906
Rated 4.2 out of 5 by 23
reviewers.
Rated 4.0 out of 5.0 Good value
surrounded by local universities, with lots of nice cusine. good staff and service, just the carpet need a bit of wash.
February 1, 2013
Rated 5.0 out of 5.0 by kean Good service and suitable room
Everything is excellent from service to location, and I will choose to live in again.
February 1, 2013
Rated 5.0 out of 5.0 by Chunming thanks for offering us the outstanding service
thanks for offering us the outstanding service, and I hope that you could keep it
January 27, 2013
Rated 5.0 out of 5.0 by Lin25 Great service
They would prepare the room when i arrival at the hotel, the service is nice.
January 7, 2013
Rated 5.0 out of 5.0 excellent service
The hotel can supply excellent service to me which make me feel at home
January 4, 2013
Rated 5.0 out of 5.0 by ICEXU 交通很方便的酒店
酒店有欢迎饮料很亲切,行政酒廊的服务员服务也很亲切,虽然酒店建成的时间比较早,设施有些旧,但服务是全五星的.下次还会入住.
December 24, 2012
Rated 5.0 out of 5.0 by ajry 绝对优质的服务。
每次来杭州出差基本上都住这家的，设施好，服务优，餐点丰富。
最重要的服务人性化。
以人为本的服务理念是这家酒店最大的亮点。
会一如既往的选择这里。会推荐我身边的人选择这里。
December 10, 2012
Rated 5.0 out of 5.0 by zdzd friendly service，very good
very good experience. I would put this hotel in my favorite list.
The service is one of best.
December 8, 2012
Rated 5.0 out of 5.0 by Apollo Good and friendly place
Really nice staff to be ready for all my needs and remembered my preference to make my life a lot more comfortable.
Some improvement suggestions are
1. Wireless in guest room
2. Better water protection system in the shower room(water will spill out or leak out in some rooms after shower)
December 4, 2012
Rated 4.0 out of 5.0 by etchgto 热情的服务
尽管酒店的位置有些偏，但是接待人员的笑脸使我感到很愉快，办理入住时，接待人员递上酒店自制的饮料，使得等待的时间变得大大缩短，丝毫没了等待的烦恼。
December 4, 2012
Rated 4.0 out of 5.0 by Apollo In Room Wifi is desired
Staff is friendly and informative on hotel benefits/offerings for me to fully enjoy promotions or programs on.
But room is a bit old style comparing to hotels like Marriot/Courtyard, Shereton Resort.
In room wifi is highly desired and will be most useful.
Lounge is good, but Wifi connection in not stable and not reachable from most seats.
Will appreciate limited number of free prints & scan for executive floor guests.
December 2, 2012
Rated 5.0 out of 5.0 by jaylovesdogs Nice to be back and see again staff we know
We used to stay in this hotel a lot but not recently. This time I'm so happy that we are back to the hotel and it's so very nice seeing Yuly, the club floor manager again. She knows exactly the type of room I'd prefer to stay and made proper arrangement. Other girls in the club floor are so very sweet and warm so I'm sure that Yuly has done a great job training those new staff. I can clearly see the improvement in many aspects. Would certainly love to stay here more in future. One particular feature for my recommendation--if people drive from Shanghai the hotel location really helps as you won't miss the sign "Desheng Elevated Road" on the "Huhang Highway" and it's pretty easy to find the hotel.
One downside--the car parking attendants are the worst compared with those of other hotels. Something should be done here.
November 29, 2012
Rated 5.0 out of 5.0 by edge111 酒店餐厅很好
房间保持一贯水准，酒店的餐厅很好，包括中餐厅和自助餐厅。非常不错。地点还可以，不算特别好。但距离西湖也都很近。
November 24, 2012
Rated 3.0 out of 5.0 by Mazong Not that great in valuing plantium customer
My colleague who is also a plantium of IHG got upgraded to suite with executive regulated, however we checked in the same time. I was not greeted for the same terms. What concerned to me is not for an upgrade but for a more fair and transparent treatment.
October 21, 2012
Rated 4.0 out of 5.0 by yaojet 总体尚可
前厅服务不错，尤其是礼宾服务。位置一般，在高架桥边，略显繁杂。客房舒适，洗衣服务值得推荐。价格适中，唯一遗憾房间无WIFI，且有线网络对会员仍然收费。
October 5, 2012
