Crowne Plaza Hangzhou Grand Canal

Hotel Front Desk: 86-571-88168888

Hotel Fax: 86-571-88355906

Hotel Email: reservation.hghgc@hzcphie.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hangzhou Xiaoshan International Airport (HGH)

- Distance from hotel: 21.75 MI/ 35 KM South East l

- Get out of Hangzhou Airport and drive to Airport Express Rd. then turn to Shanghai-Hangzhou Highway and get off at Desheng Exit. You will drive to Desheng Expressway, turn to S.Hushu Rd. U-turn to Shangtang Rd.(Hotel just st the cross of Shangtang and Desheng Rd.)

Train
Hangzhou Railway Station

- Distance from hotel: 2.17 MI/ 3.5 KM South East

- When get out of train station parking area, directly drive toward Zhonghe Overhead road, get off at Zhaohui Exit and straight forward to Shangtang Road, you will find our hotel just at your left side at the crossroad with Desheng Road.

Subway

Hangzhou Subway (uncontraction)

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- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

- free parking for in-house guest

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Hotel Highlights

Work out on state-of-the-art equipment in Crowne Plaza Hangzhou Grand Canal's 7th-floor Fitness Centre, with panoramic views of the city. Cool off with a refreshing dip in the indoor pool or treat yourself to a rejuvenating massage at the spa.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.4

based on 222 reviews
81%
Recommend This Property
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Ratings Breakdown

222reviews

  • 5 Stars
    144
  • 4 Stars
    45
  • 3 Stars
    19
  • 2 Stars
    6
  • 1 Stars
    8

前台服务一流

By

2014 十二月 22

platinumelite

每次到前台都能认识我,前台接待经理也很热情,每次都能够给到我一些感动和惊喜,能够对于客户提出的一些问题第一时间给予解答,专业态度很好,服务态度一流,给皇冠假日杭州店100个赞

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体验非常好

By

2014 十二月 22

platinumelite

到优悦会专属柜台CI,一位男性员工帮我CI,先是看错了我的房型,在我纠正后马上认识了自己错误并对我道歉。顺利升级到了行政楼层。不过晚上空调还是很热,第二天早餐蔬菜比较少,总体还是很满意~

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完全没有五星级酒店的样子,开业没几年的酒店,设施老化得厉害。

By

2014 十二月 18

周边环境不佳,以及饮食配套几乎没有;房间玻璃隔音差,可以听到高架桥的汽车声; 浴室的设施陈旧,毛巾发硬且不洁白;淋浴间狭小
完全没有五星级酒店的样子,开业没几年的酒店,设施老化得厉害。管理水平不高。

Posted byHotelStaff
2014 十二月 22
尊敬的宾客,感谢您向反馈您的此次入住体验和建议。为给您的旅途带来不愉快的经历表示歉意,您所提及的建议我们都会积极接受并进一步的加强管理和提升。希望您能经常入住海外海皇冠假日酒店,欢迎您的再次光临。
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房间舒适,布局良好

By

2014 十二月 18

club

房间舒适,布局良好,房间床头的电源插座不好找,需要改进一下。后续出差到杭州应该还会住这里。礼宾服务不错。

Posted byHotelStaff
2014 十二月 22
尊敬的客人,十分感谢您选择入住海外海皇冠假日酒店以及给予酒店的极高的评价和留言。会将您的建议转达给酒店管理层,在合理的情况下进行改进。酒店附近有很多名胜古迹,如南宋时期的香积寺,清朝商贸盛期的富义仓等,都是值得一游的地方。酒店周围有特色不同的美食街,大兜路酒吧美食一条街、河东路杭帮菜、胜利河美食街素来享有盛名,让您感受“舌尖上的杭州”。欢迎您再次光临体验。
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