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  • 1 877 2 CROWNE
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About our Hotel

Location: Resort

  • Location: Resort
  • Closest City: HANGZHOU
  • Distance From Hotel: 18.0KM
  • Local time zone: GMT+08:00

Check In: 2:00 PM Check Out: 12:00 PM

  • Check In: 2:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 16
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:1
  • Parking

Languages

Languages

  1. English
  2. Chinese

Pet Policy

Pet Policy

No Pet Allowed

What's Nearby

What's Nearby

Attraction:
Xiang Lake
Distance From Hotel:1.0KM

Parking

Parking

  • Number of parking spaces:385
  • Car Parking Available
  • free parking for in-house guest

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Executive Rooms,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2006
  • Total number of rooms:301
  • Total number of suites:18
  • Total number of rooms with only one bed:83
  • Total number of rooms with only double beds:200
  • Total number of non-smoking rooms:73
  • Total number of rooms for the physically challenged:1
  • Executive floors
  • Executive rooms
  • Interior corridor
  • Total number of floors:4

Crowne Plaza Hangzhou Xanadu Resort is located in the beautiful Xianghu Lake Tourism Zone of Xiaoshan District in Hangzhou, and is the first five-star international brand business and conference resort hotel in Hangzhou. The picturesque environment and considerate service offers you the most delicate and luxurious experience. Whether you are traveling for business or pleasure, Crowne Plaza Hangzhou Xanadu Resort is the ideal place for you.

As
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Crowne Plaza Hangzhou Xanadu Resort is located in the beautiful Xianghu Lake Tourism Zone of Xiaoshan District in Hangzhou, and is the first five-star international brand business and conference resort hotel in Hangzhou. The picturesque environment and considerate service offers you the most delicate and luxurious experience. Whether you are traveling for business or pleasure, Crowne Plaza Hangzhou Xanadu Resort is the ideal place for you.

As the first five-star international brand business and conference resort hotel, Crowne Plaza Hangzhou Xanadu Resort exemplifies the place to meet for which the Crowne Plaza brand is globally renowned. The hotel is standing on the south bank of Qiangtang River, the resort is ideally positioned 16 minutes from the West Lake and Railway Station, 5 minutes drive to Hangzhou Polar Ocean Park and Xiang Lake, and 25 minutes to the Hangzhou Xiaoshan International Airport by car.

The hotel offers 301 guestrooms including 18 suites and 62 Xanadu club rooms, 2 restaurants, a lobby bar, 20 meeting rooms inclusive of 3 ballrooms, business center, Club Lounge with swan lake view, pontoon, swimming pool, gym and 20 leisure activities, which truly makes it The Place To Meet.

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Features
The gardens & ponds are picture-perfect and everything is spotless. The resort has naturally beautiful lakes and mountains. The rooms are large and spacious with outstanding views of the lake complete with swans, geese & ducks. The staff is very courteous and will go out of their way to help you in anyway necessary. The resort has a shuttle bus that will take you to and from West Lake in Hangzhou.

Guest Reviews

Rated 4.3 out of 5 by 16 reviewers.
Rated 5.0 out of 5.0 by 让人满意的休闲选择 带着家人去参加公司年夜饭,顺便也就选择在这里过夜了,酒店的服务让我和家人非常的满意,个人觉得作为一个休闲酒店,能让宾客睡得舒服和安心是最重要的,杭州世外桃源CP就完全可以做到。 房内设施的确有些磨损了,但是优质的服务让我完全可以无视那些! February 20, 2014
Rated 4.0 out of 5.0 by 硬件一流,软件二流 虽然酒店房间比较旧,但是酒店内部的环境以及周围的湘湖环境非常漂亮,适合度假。员工的服务意识和水平亟待加强,远差于其余皇冠假日平均水准: 1)问门口停车服务人员哪里可以停车,正在玩手机的他随便指了一个方向,开过去却没有位置。然后人也没有跟过来,只好自己找。 2)把我的预定信息弄错,说订了两间房并要额外付另外一间房的房费.只好马上上官网找出预定信息的来证明是酒店的错误才给取消。服务态度尚可,但是这绝对是酒店服务人员粗心造成的低级错误,无缘无故耽误我20分钟时间。如果当时checkin的人多的话,早就有排在后面的客人埋怨了。 3)被前台告知房间没有Wifi,只有大堂有.但是最后发现房间实际上是有的,只是热点起了一个奇怪的名字。 February 9, 2014
Rated 4.0 out of 5.0 by 硬件不错,软件方面不太满意 过年入住的酒店,刚开始挺期待。酒店的整体环境还非常不错,而且我们全家也在酒店用了晚餐,味道都挺令人满意,还有免费的明信片可以邮寄,小的细节方面都很贴心,但是,但是, 问题在于以下2点,破坏了所有的心情: 1.check out 的时候前台小姐在系统中发现房价有调整,比预定的时候价格低,却告知是系统自行的调整,但是必须按照booking的时候付费用,也没有给出任何合理的解释。 2. 是否是因为修改了订单的缘故,导致本次入住被IHG网站认为不符合奖赏标准的入住,积分等一概被取消。非常不满意这样的情况。 February 7, 2014
Crowne Plaza Hangzhou Xanadu Resort Exterior
Crowne Plaza Hangzhou Xanadu Resort Exterior
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Crowne Plaza Hangzhou Xanadu Resort Exterior Breakfast Area Crowne Plaza Hangzhou Xanadu Resort Lobby Crowne Plaza Hangzhou Xanadu Resort Lobby Lounge CROWNE PLAZA HANGZHOU XANADU RESORT -Front Desk Crowne Plaza Hangzhou Xanadu Resort Exterior Crowne Plaza Hangzhou Xanadu Resort Exterior Crowne Plaza Hangzhou Xanadu Resort Function Room Crowne Plaza Hangzhou Xanadu Resort Meeting Room
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Book the Best Flex with Breakfast rate now and enhance your stay experience with a full breakfast.