Crowne Plaza Hangzhou Xanadu Resort

Hotel Front Desk: 86-571-83880888

Hotel Fax: 86-571-83880988

Hotel Email:

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Hangzhou xiaoshan international airport (HGH)

- Distance from hotel: 24.85 MI/ 40 KM l

- 场——唐新线——建设四路——左转上风情大道——右转上湘湖路(东方文化园方向)或机场——杭州绕城南线——往临安,富阳,南京,黄山方向—过萧山南出口—义桥闻堰下高速(出收费站右转行驶3公里左右)—湘湖路右转(杭州乐园、湘湖景区方向500米)

Hangzhou Train Station

- Distance from hotel: 13.67 MI/ 22 KM North East

- Hangzhou Train Station--- Xihu Avenue--- Zhong He Viaduct---Fuxing Bridge (The Forth Qianjian Bridge)---Guanshan Tunnel---Shidai Avenue----Xiang Lake Road----Crowne Plaza Xanadu Hangzhou


No.1 Hangzhou Subway

- Distance from hotel: 6.21 MI/ 10 KM East

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- Car Parking Available

- Complimentary Daily Self-Parking

- free parking for in-house guest

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Hotel Highlights

The gardens & ponds are picture-perfect and everything is spotless. The resort has naturally beautiful lakes and mountains. The rooms are large and spacious with outstanding views of the lake complete with swans, geese & ducks. The staff is very courteous and will go out of their way to help you in anyway necessary. The resort has a shuttle bus that will take you to and from West Lake in Hangzhou.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 122 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

It's better service than last time


March 30, 2015

Although checking in very late at night, the staffs are very caring us. The room maintenance may have to be improved a bit as I got quite an old room.

Posted by HotelStaff
April 01, 2015
Dear Peter Siu Thank you for taking the time to share your feed back regarding your recent stay with us at Crowne Plaza Hangzhou Xanadu Resort.We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you! Sincerely, Betty Fang Marcom Manager Crowne Plaza Hangzhou Xanadu Resort
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March 29, 2015



Posted by HotelStaff
March 30, 2015
尊敬的sword81 贵宾, 非常感谢您选择入住杭州世外桃源皇冠假日酒店,很荣幸能得到您对酒店的认可和推荐,期待下次能继续为您提供贴心服务。 诚挚敬意 Betty Fang 市场传媒部经理 杭州世外桃源皇冠假日酒店
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March 27, 2015



Posted by HotelStaff
March 30, 2015
尊敬的随风桃1贵宾, 非常感谢您选择入住杭州世外桃源皇冠假日酒店,很高兴能得到您在在世外桃源度过了愉快假期,谢谢您对酒店的喜爱和推荐。期待下次能继续为您提供贴心服务。 诚挚敬意 Betty Fang 市场传媒部经理 杭州世外桃源皇冠假日酒店
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March 25, 2015


临湖环境十分优美,从窗户望出去,鸟语花香,还可以看到美丽的天鹅在湖中游来游去,绝对配得起世外桃源的名字!前台员工很NICE, 中餐厅的菜非常好吃,价格也很便宜。小朋友每天早上喂天鹅,特别开心,以后可以经常约上朋友来度周末!

Posted by HotelStaff
March 26, 2015
尊敬的helloDaisy贵宾, 非常感谢您选择入住杭州世外桃源皇冠假日酒店,很荣幸能得到您对酒店环境、服务以及中餐厅认可,我们会努力做的更好。酒店西餐厅推出了渔人码头海鲜自助,下次您可以在我们酒店的天鹅湖畔亲手挑选海鲜,品尝大厨的手艺。感谢您的点评,期待下次能继续为您提供贴心服务。 诚挚敬意 Betty Fang 市场传媒部经理 杭州世外桃源皇冠假日酒店
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