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Rated 4.5 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by Guter Service Das Personal ist freundlich und sehr hilfsbereit. Das Frühstücksangebot ist empfehlenswert, da es sowohl für asiatische, als auch für europäische Kunden ein vielseitiges Angebot bereitstellt. July 12, 2014
Rated 4.0 out of 5.0 by Overall experience good As per my other stays at this hotel the experience was a good one. The staff remembered me and even my preferences in food and drink. I would not hesitate recommending this hotel. In fact I will be back in August and intend to stay there again. June 18, 2014
Rated 5.0 out of 5.0 Clean and Comfortable room a very Clean and Comfortable room to live. I feel comfortable in each aspect June 12, 2014
Rated 5.0 out of 5.0 by Comfortable guest room Room facilities and bed are adequate nice. Good sleeping I had. Internet access is not reliable though surfing speed is good enough. June 9, 2014
Rated 1.0 out of 5.0 by Poor value for money, feel i;m over charge As an international chain hotel, basic facilities such as shower and internet were not even provided at basic level. I would not consider any other IHG properties for all my future travel. May 30, 2014
Rated 4.0 out of 5.0 by Great customer service All staff are very polite, friendly and helpful. Starting from the female staff opening of the cab door, to the entrance of the hotel, the counter staff are smiling even when i requested to change my reservation, the manager is friendly to resolve my issue and i was provided with welcome drink while sorting out my request, and the bar tender is helpful to provide me information of the hotel and lounge. From the stay over at Crowne Plaza, i have very good memories of the servicing staff for their excellent services. May 28, 2014
Rated 4.0 out of 5.0 by Lovely staff, good hotel Staff very friendly and attentive. Third trip to Hanoi and this hotel, feeling more and more like a home away from home! May 26, 2014
Rated 4.0 out of 5.0 by The Friendly Staff is their asset Good hotel, value for money, The Club Team were excellent. Check-In was fantastic. The Door Girl "Van" always tried to help and Li of Concierge May 26, 2014
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