Crowne Plaza West Hanoi

Hotel Front Desk: 84-4-62706688

Hotel Fax: 84-4-62706666

Hotel Email:

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Noi Bai International Airport (HAN)

- Distance from hotel: 18.02 MI/ 29 KM South West l

- Take airport highway to hanoi city centre. After crossing Red River Bridge, take right turn to enter to Le Duc Tho street.

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- Car Parking Available

- Complimentary Daily Self-Parking

- Spacious car parking space in basement 1 and basement 2

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Hotel Highlights

Book one of our Suites or Club Rooms to enjoy personalized service in the heart of Hanoi, that includes access to our Club Lounge, where complimentary drinks and snacks are served throughout the day. Book now in advance and receive free upgrade, free breakfast, free Internet and late check out until 4:00PM.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 80 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Comfortable bed and great service.


August 26, 2014


fantastic time in Hanoi, Beer was cheap and plentiful, great staff

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Great Hotel


August 24, 2014


Had a great stay, no issues whatsoever, good staff whom are attentive and gets the work done.

Posted byHotelStaff
August 27, 2014
Dear Anonymous, Thank you for your recent stay at Crowne Plaza West Hanoi and your feedback. We are glad to hear that our staff members have fulfilled your expectations in terms of service. Look forward to welcoming you back at soonest. Best regards, Jasmin Kohlbrecher Executive Assistant Manager
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Great Staff, consider them friends


August 20, 2014


This was my 10th stay at the hotel according to the hotel when I checked in. The staff are very nice, welcoming, several of them remember me and we have a chat and catch up so it is like a home away from home.
Very good value for money, and GREAT PEOPLE.

Posted byHotelStaff
August 25, 2014
Dear theNut, Thank you very much for your recent stays at Crowne Plaza West Hanoi and your positive feedback. It is always a pleasure for us to hear from our satisfied guests as we genuinely love to look after them. We then look forward to welcoming you back soon. Best regards, Jasmin Kohlbrecher Executive Assistant Manager
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Great Value and service


August 19, 2014

The view from the Club room and house is superb looking into the city centre skyscrapers. The Breakfast offer a good selection of spread that is most satisfying

Posted byHotelStaff
August 22, 2014
Dear DTCH, Thank you for sharing your experiences of our hotel on IHG Guest Reviews. We are absolutely delighted to read your compliments on our spectacular skyscrapers and the excellent dining option but most of all, it a pleasure to read that you rate us as great value and service. We hope to welcome you back to Crowne Plaza West Hanoi at soonest Jasmin Kohlbrecher Executive Assistant Manager
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