Rated 4.5 out of 5 by 23
Rated 5.0 out of 5.0 by Kondor A Delightful Stay in a Very Busy City
This property is beautiful, well appointed and a great place to stay. Its strongest asset is its staff, especially the conceirge team who work tirelessly to assure that the custom requests that their guests may have are fulfilled. They are especially great at arranging transportation to demanding meeting places. The rooms are spacious, with nice furniture and the beds are extremly comfortable.
The restaurant is also great and a real gem as well.
This is a very nice place to stay in an otherwise very busy city!
December 2, 2013
Rated 4.0 out of 5.0 by SttDoberman Good hotel for business
Good hotel for business, reasonable price, very good breakfast (even better choice than in the Interconti West Lake Hanoi), good and friendly staff. Good for business/conferences
October 28, 2013
Rated 5.0 out of 5.0 by Scientist2013 Value for money and friendliest staff in Vietnam
Great stay and always stay at the Crowne Plaza when in Hanoi. Wonderful ambience and discovered only on last visit the very romantic garden bar between lush vegetation! Rooms are a real experience with comfortable beds, warm decor and very spacious.
It is certainly the hotel with the most friendly staff - well presented, always ask how you are and make you feel comfortable (even important!). I was proud to receive a visit from the person with the highest position in one of the City governments in Vietnam in this beautiful surroundings and wonderful presented hotel. You are over-performing to the benefit of Vietnam's image!
October 4, 2013