This was my first time here. I usually stay at one of the other SFO airport hotels. I ended up here on business because the hotel rate on a Wednesday was more reasonable compared to all the other[More]
I am an IHC platinum member. When I checked in, the front desk personnel upgraded me to Room 613, which was a one bedroom king suite with a separate living room. I was extremely pleased at that point. I also received complimentary breakfast and a complimentary drink at the bar. When I mentioned I may want to take someone else for a drink at the bar she gave me another complimentary drink coupon. So I received two complimentary drink coupons. When I finally got to the bar I had two local draft beers by myself. I guess I could not find someone to share with me.
I had an early morning flight so I took their first complimentary shuttle at 4am. I was unable to use my complimentary breakfast coupon. I really felt the service here was very accommodating for my needs thus the 4 stars. I really like Crowne Plazas compared to Holiday Inns. [Less]