Wonderful hotel in Hotel Circle
New hotel, exceptionally clean, wonderful indoor/outdoor patio area
Surpassed my expectations
I came to find this hotel after staying one night at another hotel on hotel circle and finding the conditions to be less than livable. I called my boss and told him he had to work with me on price
(since hotels in San Diego are more expensive than most places) Then I found this hotel. Their prices changed over the stay, but I was able to work with hotel management to find a middle ground to keep my boss happy. Management was very helpful and friendly!
I have now had five stays each about one work-week and am staying again next week. I also recommend this hotel to any of my colleagues who stay in the area. The staff is very friendly and helpful! After my first stay multiple staff and management have recognized me and remembered my name when I returned! As someone with some knowledge of the hospitality industry and different things introduced into guest rooms, I find the fact that the hotel is new to be VERY valuable! The rooms and beds are comfortable. Having stayed at a hotel where the complimentary breakfast includes an option for made to order omlets, it is hard to give a 10 on breakfast, but compared to most hotels, the breakfast is pretty good. When I ordered delivery, some of my drivers were upset about having to wait in the lobby for me to come and get my food since a key is required to access the guest room areas, but for the added security I was more than happy to come down! Overall, I felt very safe and secure in this hotel! Oh and did I mention extremely helpful and friendly staff and management!!
The only slight annoyance was that almost daily I had to re-enter the internet code which the first few times it first showed up as a faulty internet connection and once the only way to get to where you could enter it in again was to find the hotel's website in my browser. This may have been more a problem with my computer than the internet, though. The only other thing, the toilet paper was about the same quality as most hotels, which is sub par. Finally on the negative end, I feel like my rewards points with competitors seem to add up to free rooms faster than IHG, although there is less variability in how many points gets you a room in a given hotel, and with the competitors I am probably comparing some of their lower point levels.
I know this is a lengthy post, but I will end with saying, I thoroughly enjoy my experience with this hotel, am staying here again next week, and plan to continue to recommend this hotel to my colleagues and stay here when I need a room in the area. And in case I forgot to mention, excellent friendly, helpful, courteous hotel staff!! [Less]
Great Service and great location
The staff was very friendly. The breakfast had a great variety. Very clean lobby.