This was our first trip to San Francisco and we chose the Mark Hopkins because of my ambassador status. The first impressions were above expectations but our suite was very noisy being next to the[More]
elevator shaft. We were moved immediately but to a lesser room.
It was great to return after an early morning sightseeing trip to find that Chris Hernandez (front desk manager) had upgraded us to a great suite and personally ensured all was well. This turned the trip round into a fantastic one.
The club lounge staff were very helpful, polite and made our stay relaxing and enjoyable. [Less]
When looking for a hotel in the SFO area, consider the Crowne Plaza in San Mateo. The room rates in SFO are some of the highest I have ever encountered but the Crowne Plaza has some competitive rates[More]
considering the competition. [Less]