Holiday Inn Itasca completed their renovation adding 32 inch flat screen TV’s and triple-sheet beds to the rooms and updating all public areas. Kem's restaurant offers an array of food options for breakfast, lunch and dinner. Take advantage of our free shuttle within a 5 mile radius, free Wi-Fi internet access, indoor pool and Fitness Center. Plan your meeting or event in one of our Banquet Rooms.
The hotel offers a complimentary shuttle service which is available Monday through Friday, traveling to locations within 5 miles of the hotel so you can easily explore places to keep you entertained. Please inquire with one of our friendly Guest Service Associates for assistance.
The staff did not appear engaged with the customers. Their was one woman in her 50's that worked in the Breakfast Room and she did engage. Everyone else you had to approach them and then it was a[More]
rather "dry" experience.
The bathroom door is in the way of the toilet.
The day I checked in there was a plastic lid on the night stand and the next day the coffee cup I used was still on the night stand.
Water was hot. Nice. [Less]
The hotel was right off the express way which was perfect. Checking in literally took 2 minutes and i had my keys in hand and directions on where to park. The room was very well kept. Everything was[More]
clean and neat and even the toilet paper had cool design folded into it. They had wonderful amenities in the room like a Kuerig and water bottles and chocolate. We had a view to look at the Willis Tower from our room which was nice for the kids. The room service was prompt and friendly and the dinner was 5 star. The breakfast was amazing! I would recommend this hotel to everyone who stays downtown. [Less]